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Hilton Boston / Woburn

3.5 of 5
2 Forbes Rd., Woburn, MA 01801
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Hilton Boston / Woburn
Ranked #11 of 11 hotels in Woburn
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199 reviews from our community

    Trip type
Traveller rating
    58
    64
    38
    23
    16
Date Rating
Moorpark, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 May 2013

Overall the hotel fair...the front desk staff seems disorganized and not very friendly or concerned with guest needs. Very warm and stuff in the main event area where we had our meetings and reception.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

Basil B, General Manager at Hilton Boston / Woburn, responded to this review
16 May 2013

Sabine, Thank you for sharing this quick feedback on our service and property feel during your recent stay with us. We appreciate your input and will use it as part of our ongoing training to provide the quality service experience you expect and deserve. We hope you will consider staying with us again the next time you are in the... More

Groton, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

We originally stayed in August 2012 to celebrate my 30th birthday. We enjoyed our stay so much that we returned the following month for a long weekend! Both times we reserved king executive suites which had indoor balconies that overlooked the pool. The hotel was being renovated at the time of both our stays but it did not affect us... More

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San Diego, California
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 5 May 2013

Location of this hotel is okay. Very close to highway 95 and highway 93.. and near Woburn Mall for food and shopping. Toiletries is a bit more the usual Hilton (with grooming kit, sewing kit, shoe shine cloth as well). Room is of decent size with a nice lounge chair.. just a bit dirty though. The hotel hallway is a... More

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Basil B, General Manager at Hilton Boston / Woburn, responded to this review
7 May 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and HHonors amenities and we will share your comments with our team as we constantly look for new ways to impress our guests. We hope you will return to stay with us the next time... More

Wakefield, RI, United States
1 review
5 of 5 stars Reviewed 3 May 2013

This hotel has extremely friendly staff. The attention to detail was much appreciated. I have a feather allergy and the hotel had de-feathered my room upon arrival; a point often overlooked at other hotels even though it is in my profile. Parking was easy and both covered and outside options available. Good concierge area.

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Review collected in partnership with Hilton Hotels & Resorts

A TripAdvisor Member
4 of 5 stars Reviewed 2 May 2013

Very nice hotel for f.olks not wanting to stay at expensive Boston hotels. Perfect for Tufts parents. Easy access (10 minutes) to downtown Boston (with no traffic). I've stayed here 25 times and like it a lot. Can compete with weddings or other large-group events

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Review collected in partnership with Hilton Hotels & Resorts

Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 1 May 2013

The hotel was clean and the staff was friendly. That's the best I can say. The AC in my room didn't work, the drain was clogged, they charge for wifi, there's no fridge in the room, the sheets were wrinkled, the pillows were terrible... none of which were deal breakers but I guess I've come to expect more. If you... More

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Basil B, General Manager at Hilton Boston / Woburn, responded to this review
7 May 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will use your comments as we constantly work to improve our guests' satisfaction. We hope you will return to stay with us the next time you are in the area so we may show you the... More

Travellers are raving about these Woburn hotels

Extended Stay America - Boston - Woburn
4.5 of 5 stars
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 29 April 2013

My husband and I took a road trip in Aug 2012 and we stayed at Hilton Boston/Woburn due to it's attractive price. We wanted something close to downtown without having to pay hefty prices. When we arrived at the property, we noticed that there was construction being done. That never interrupted our stay or bothered us. Upon entering the hotel,... More

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Pittsfield, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 April 2013

This hotel was modern, clean and welcoming. The staff was extremely accommodating. The room service dinner meal arrived promptly and was delicious! We would recommend this Hilton Hotel to anyone looking for a reasonable yet luxury styled stay just a few minutes outside of Boston with easy access to the main highways.

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Review collected in partnership with Hilton Hotels & Resorts

Palm Beach, Florida
1 review
2 of 5 stars Reviewed 16 April 2013

Nice hotel with many good things (Restaurants, Pool, Location, rooms etc), but so busy that when things go wrong there is no strong culture of empathy and willingness to address - not good enough given the high room cost. A Hampton would have given me a complimentary room for the late night fire evac alarm and no hot water. I... More

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Basil B, General Manager at Hilton Boston / Woburn, responded to this review
22 April 2013

Thank you for staying with us and sharing your feedback regarding our water heaters. We know how important a hot shower is and your comments will help us to improve the situation. We hope you will consider staying with us again in the future so we may show you the complete quality stay you expect and deserve. Thank you Basil... More

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 15 April 2013

Property is nicely appointed. Convenient location. Call ahead to make sure there is Hot water functioning , especially between the hours of 6:30-7:00am. Stayed three days last week.and no hot water for showers. Cool to cold is my description. No sense of urgency to repair it any time soon was my impression. My companion was stuck in elevator for thirty... More

Was this review helpful? Yes
Basil B, General Manager at Hilton Boston / Woburn, responded to this review
22 April 2013

Thank you for staying with us and sharing your feedback regarding our water heaters. We know how important a hot shower is and your comments will help us to improve the situation. We hope you will consider staying with us again in the future so we may show you the complete quality stay you expect and deserve. Thank you, Basil... More

 
 
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Additional Information about Hilton Boston / Woburn

Also Known As:
Hilton Boston / Woburn Hotel
Hilton Boston / Woburn Hotel Woburn
Hilton Boston Woburn
Hilton Hotel Woburn
Hilton Woburn
Woburn Hilton
Address: 2 Forbes Rd., Woburn, MA 01801
Phone Number:
Region: United States > Massachusetts > Woburn
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 11 hotels in Woburn
Price range (per night): $136 - $218
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton Boston / Woburn
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