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All 18 West Springfield hotels »

Comfort Inn & Suites

2.5 of 5
106 Capital Drive, West Springfield, MA 01089
Hotel amenities
Comfort Inn & Suites
3.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
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    12
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    9
    6
Date Rating
Chicago, Illinois, United States
1 review
1 of 5 stars Reviewed 5 May 2012

Let me start with the room. Our guest room didn't look anything like the room pictured online. We had to step around a small round table that they put in the room between the bed and the wall in the main walkway. The vent in the bathroom ran continuously (there was no switch to turn it off) and it was... More

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London
Top Contributor
87 reviews 87 reviews
Reviews in 49 cities Reviews in 49 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

We arrived here after a long drive. However, this hotel looked a lot better on paper than it did in reality. At reception the duty person made a great show of deciding if she could accept our $69 coupon for the night rather than the $99 rack rate. I think this was a show as there did not seem to... More

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Long Island, NY
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
4 of 5 stars Reviewed 31 March 2012

We stopped here on our way to New Hampshire. It was a little out of the way. Our room was clean and the beds were comfortable. The price was OK. We all enjoyed the free continental breakfast. In addition to the usual foods, there was also scrambled eggs, sausages, hard boiled eggs, yogurt etc... It was fine to stay here... More

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Ithaca, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 29 March 2012

I stayed here overnight on a trip to Maine. The heater fan was old and was making bearing noise. Also the refrigerator was loud. So I had to use earplugs to sleep. But the worst thing was, I fell in the bathtub that morning, while taking a shower! My spine banged on the tub and my toes were smashed hard,... More

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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 March 2012

We stayed her for 10 days and it was the best place to stay the mid shift lady is very nice and friendly the breakfast was good very clean and updated rooms . my hubby and i travel alot and we have stayed in many hotel's and we have not been very happy with most of the places we had... More

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New York
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

The room was very clean and full of amenities. It had an adequate sized refrigerator, a microwave and a coffee maker. I really appreciated the free wi-fi and free parking. We found the staff to be friendly and extremely helpful. One piece of advice - bring your own blow dryer. There is one in the room, but not powerful at... More

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Putnam County, NY
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 January 2012

I was pleasantly surprised with this hotel. The room contained two queen sized beds, a refrigerator, a microwave, a coffee maker, and free wi-fi. While the room wasn't huge, it was adequate and comfortable. The free breakfast was quite good and I found the coffee to be excellent. There's a community computer in the lobby. I go to the Springfield... More

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See 2 more reviews by gobytrain99 for West Springfield
Howard City, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 January 2012

Stayed here when going to Brimfield Antiuqe Show. Had the two room suite and it was excellent. Staff was freindly and the cost was reasonable.

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Cobourg, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

the room was small and dingy..needs an update. No elevator. Breakfast was nothing to be desired...went to McDonald's after!

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grafton, ny
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

The location for the Big E is great and they provide (for a fee) a shuttle bus that transports you to and from the fair grounds. This was our third year to stay there and we may look for someplace else next year. It seems to be going down hill as far as repairs and cleanlieness is concered over this... More

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Additional Information about Comfort Inn & Suites

  • Comfort Inn West Springfield
  • West Springfield Comfort Inn
Address: 106 Capital Drive, West Springfield, MA 01089
Price range (per night):* 114 AUD - 125 AUD

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