charlear was very help full and omar is one of the best mainteance personal the will help with any thing you need and neither one ever complanes. the best to all of you .

This is the best hotel for us when we have to be in Western Massachusetts. The staff is super accommodating, friendly & helpful. Erica Rosado recognized us from a previous long visit as did Karen Drenzek and Rosa from housekeeeping. It is always clean and is near the stores that we frequent when we are in WS. This is our... More

I stayed there one night while on a business trip. I can only praise that place. It is immediately off a strip of shops, restaurants etc.. your typical american shopping lane, with all the usual suspects (chains). The lady @ the desk was super nice and polite. The lobby is cute and there is a fireplace. Parking is very easy.... More

We can't wait to return! Our group stayed for 1 overnight, had adjoining rooms and were treated like royalty!!! The lounge was given to us as we played our card games while listening to 50's music.Andre was simply the best host ever and deserves a raise. We only want to come back at a time when he is on duty.... More

My husband and I stayed at the Hampton Inn as part of a model train convention. We were very pleasantly surprised at how nice the room was. The hotel was very busy but the staff couldn't have been nicer. Breakfast was very busy but the women working had smiles on their faces and would stop to help anyone looking lost.... More

We've been staying at this hotel every January for years. Even though the hotel is always filled when we are there, everything has always been perfect. Great staff, nice rooms and never a problem. I sometimes wish there was more variety at the breakfast buffet, but it seems like most Hampton Inns have the same items, so I can't complain.... More

We've stayed here quite a few times and I've never been disappointed. The hotel is clean, neat and the breakfast is always good. Everyone is nice to us and smiles. Free wi-fi in our room. No issues at all. We'll certainly stay here again.

Springfield doesn't have a wealth of great hotels/motels at which families can stay. The downtown hotels are not family friendly as they are locked in a downtown not many people would want to venture out in. The Hampton is conveniently located right off of both Interstates (I-91 and I-90). It is less than an hour and a half from Boston,... More

This hotel is a clean, conveniently located hotel within close proximity to the Eastern States Exposition Center. We have stayed here several times while attending the Equine Affaire and are never disappointed . They also have quite a large selection of breakfast food. It is easy to park there and a quick trip up the road to get to the... More