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All 18 West Springfield hotels »

Red Carpet Inn West Springfield

560 Riverdale Street, West Springfield, MA 01089
Hotel amenities
Red Carpet Inn West Springfield
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    11
    9
    5
    5
    0
Date Rating
Hopewell Junction, New York
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 24 February 2012

We stayed on Thursday night for a night. The manager treated us very nicely. We had a clean room and quiet. All rooms are renovated. Nice location off the highway close to many restaurants. The manager showed us their new jacuzzi rooms. We were very impressed with hotel and we will definately come back again. We paid a little and... More

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Niagara on the Lake Ontario Canada
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Chose this hotel for the decent rate plus CAA discount. Convenient stop. Was a little leery about a few comments made. Arrived at night, sorry the area seems a little seamy. Hotel was a pleasant surprise. Lobby bright and clean. Breakfast area smallish but adequate. Rooms was very clean and no cigarette smell at all. The front desk man sure... More

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Taunton, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 October 2011
2
people found this review helpful

I rely HEAVILY on the reviews of others when booking hotels. Short of being at the hotel to see for myself, I take the word of others who have been there. My husband and I were in town for a concert and didn't want to travel over 2 hours home. So the night before the trip, I booked this room.... More

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red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review
16 October 2011

Dear Reviewer Thank you for taking time to write your review. We are sorry that we did not meet your expectation. Some of the things you have mentioned will get adjusted. I have already upgraded our checklist for things that need to be check at the end of cleaning rooms. We have already installed security latch inside. Trashcan gets emptied... More

Lyndeborough
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 August 2011

Very comfortable, clean, pool was clean, manager was very nice Would recommend

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New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 August 2011

We booked here based on TA reviews. I was meeting my cousin for a visit and this was a mid point for us. The rooms are all different and very clean.Some of the wallpaper was peeling at the edges, however it was super clean which is important. I had an extensive conversation with the manager who takes pride in the... More

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massachusetts
1 review
5 of 5 stars Reviewed 2 August 2011

Loved this hotel. Stayed here for 7 nights July 23-30. The hotel is very clean, quiet and the owners are wonderful.. They put us in a big room since we were staying for a week (I didn't even ask). The pool is immaculate, lounge chairs and 2 tables with umbrellas and chairs. It is right on Route 5 but you... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 August 2011 via mobile
1
person found this review helpful

The room my boyfriend and I stayed in wasn't very clean, the bathroom sink had some kind of rubble in it, the shower was gross as well as the shower curtain. The bed had a sheet on it being used as a mattress cover so it didn't cover the corners of the mattress. I wasn't very pleased with my stay... More

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red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review
3 August 2011

Dear reviewer, Thank you for taking your time to comment. We take all feedback seriously, and sincerely regret that we did not meet your expectations. I have already notified my maintenance crew and they will look at it and resolve the problem. I have also shared this review with the head housekeeper and she will definitely make sure everything is... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 July 2011

we were so happy with our room. It was cool and clean on a hot day and the owner could not be nicer. We plan to go to go to the big e and will definitely come again.

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Corea, Maine
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 July 2011
2
people found this review helpful

Nice, safe, clean, and convenient. The owner prided himself on providing a quality service to my family. In walking distance of the IHOP, and close to Six Flags. I highly recomend this hotel if you want a simple place to stay. The pool was clean and fresh and my kids had a great time.

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Connecticut
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 July 2011
1
person found this review helpful

We recently took my teenage son and his friend to Six Flags for the day and decided to stay overnight nearby so we could go to Basketball Hall of Fame the next morning. We decided to wing it and not book anything in advance, seeing as there were several inexpensive options all on the same road within 15 mins of... More

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red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review
21 July 2011

Thank you very much for taking the time to post a great review. Its appreciated by myself, and the staff here at the Red Carpet Inn. A good review is always a great motivator! We look forward to helping you with your lodging needs in the future. Thank You Mehul Patel (Assistance Manager) More

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Additional Information about Red Carpet Inn West Springfield

  • West Springfield Red Carpet Inn
Address: 560 Riverdale Street, West Springfield, MA 01089
Price range (per night):* 69 AUD - 113 AUD

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Red Carpet Inn West Springfield
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