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Rockport Inn and Suites

Traveller (75)
360
Panoramas (33)
Room & Suite (53)

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About

4.0
#5 of 7 hotels in Rockport
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Rockport Inn and Suites is an excellent choice for travelers visiting Rockport, offering a family-friendly environment and many helpful amenities to enhance your stay. The rooms offer a flat-screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Rockport Hotel features a 24-hour front desk, baggage storage, and a sun terrace. In addition, as a valued Rockport Hotel guest, you can enjoy a pool and free breakfast available on-site. Guests arriving by vehicle have access to free parking. Given the close proximity of popular landmarks, such as Straightsmouth Lighthouse (0.1 mi) and Twin Lights on Thatcher's Island (1.3 mi), guests of Rockport Hotel can easily experience some of Rockport's most well-known attractions. While in Rockport, experience local shrimp favorites at Roy Moore Lobster Co, My Place by the Sea, or Fish Shack Restaurant. Looking to explore? Then look no further than Bearskin Neck (0.8 mi), Motif Number 1 (0.8 mi), and The Art of David Arsenault (0.7 mi), which are some popular Rockport attractions – all conveniently located within walking distance of the hotel. Enjoy your stay in Rockport!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Pool / beach towels
Heated pool
Business Centre with Internet Access
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
694Reviews11Q+A100Room tips

Reviews
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Detailed Reviews
Dianne19464 wrote a review Sept 2021
Pottstown, Pennsylvania40 contributions18 helpful votes
4.0 of 5 bubbles
I spent 5 nights at the Inn and I was impressed. The room was clean and comfortable. I stayed in the main building. There are motel type rooms (entrance right to your parking spot) which looked comfortable. Right now, they do not have maid service during the week but if you put your trash or towel out side your room they gladly replace them. The pool was very good and there is an outside seating area with a fire pit. Also a grill for guests. My only complaint was that the breakfast a little sub par. Oatmeal packs but no milk except for coffee creamers. Hard boil eggs daily (yeah) but no scrambled or meat.
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Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded 14 Apr 2022
Thank you for your review--much appreciated! I'm pleased that you enjoyed your stay with us. As our complimentary breakfast is continental style, we offer an array of various items such as bagels, muffins, assorted pastries which are perfect for guests to grab and go especially for heading out the door to the beach or sightseeing in the Rockport area. We hope to welcome you back to the Rockport Inn & Suites in the near future.
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Pathfinder593052 wrote a review July 2021
4 contributions5 helpful votes
3.0 of 5 bubbles
Everything was fairly good about this property, but when I found other people's belongings (including a used bar of soap in my shower) in my room I got pretty grossed out. I tried to be understanding and the hotel did offer to credit me something but I had made a reso through a third party and they couldn't. However, when I inquired about making a reservation for one night later that week, they insisted I do two nights (minimum) and could not help me out. Keeping in mind, I had only stayed one night in the beginning part of the week. Clearly, because of the holiday (4th of July) they were not willing to rent me one night later in the week. Even though I found someone's used soap and personal belongings in my room. Gross.
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Date of stay: June 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RP_traveller_2013 wrote a review May 2021
Toronto, Canada183 contributions115 helpful votes
3.0 of 5 bubbles
Pros: convenient location - 3 min drive to bearskin neck in Rockport, 10 min drive to Gloucester. Polite and helpful staff - I made a same day booking and requested a room that didn’t require going up/down stairs due to an unexpected injury and the front desk staff were very helpful and accommodating. Rooms are a good size. Bed was comfortable. Shower pressure was good.
Cons: this is a motel. You will park right outside you room. Sheets are worn & had some stains. There was mildew in the bath and toilet. Cleanliness is moderate, not exceptional, which is surprising during COVID. Fairly overpriced for a motel, but not surprising given it’s location.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt Anzivino, General Manager at Rockport Inn and Suites
Responded 1 June 2021
Thank you for choosing us! We appreciate your feedback and candor. Additionally, we will share this information with all departments.
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Josh R wrote a review Dec 2021
Greenville, South Carolina1 contribution2 helpful votes
2.0 of 5 bubbles
I've been staying at this hotel for 10+ years but over the past 2-3 years it has really become an unpleasant place to stay. At first I thought I had a one off experience but after visiting 2 more times I've realized this to be the new norm of a dying hotel. I've had one visit we're the room was still dirty from the previous occupants, 3 experiences with broken AC/Heating units, my vehicle was vandalized in the parking lot and the staff told me they don't have cameras on the property and "don't really know what to do". The breakfast that was a staple feature of this hotel is now a gross offering of 1-2 kids yogurt cups, around 10 packets of oatmeal with no milk of hot water, prepackaged bagels with no toaster (mind you they still proudly advertise a "deluxe continental breakfast with waffles" online). There is no housekeeping, meaning you will have to empty all your own trash, borrow a vacuum and go to the front desk for any towels you will need (my last stay was for 11 nights with a family of 4 so it became a huge inconvenience). Truly this hotel used to be an absolute gem but has turned into a dud. Just another money hungry company with ever increasing cost and ever dwindling services.

Ps yes that is animal feces that was wiped on my truck..... classy
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
YSD wrote a review Aug 2020
7 contributions3 helpful votes
4.0 of 5 bubbles
We had a pleasant stay this past weekend! We had a traditional pet-friendly room with double beds. Our room was very clean. When we first got to our room, we noticed that the toilet wasn't flushing properly. I called the front desk and they came to fix the issue immediately.
The staff was very friendly and helpful. We asked about restaurants that would deliver to the hotel and they gave us some names and also gave us some menus they have available. Due to COVID, the menus and tv guide are not available in the room, but staff would gladly provide them if you ask.
The pool was very nice. They currently have a 14 person limit due to COVID. The hot tub was closed at this time because of covid. But nonetheless, we still had fun swimming in the pool and then enjoyed the fireplace after.
The hotel is centrally located, only 1 mile(about 6 mins drive) to downtown Rockport, and about 10-15mins drive to downtown Gloucester. There's also a grocery store and liquor store nearby (about 6 mins drive) if guests want to get drinks or any other supplies.
We will definitely stay here again next time when we come to visit.
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Date of stay: August 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Angelina617 wrote a review Jan 2021
Boston, Massachusetts65 contributions71 helpful votes
5.0 of 5 bubbles
This was terrific, safe and clean lodging especially during COVID. We requested a room with an exterior door so we did not have to keep going through an interior corridor just for distancing purposes. The room was very well kept - nothing too fancy but updated and pleasing to the eye. Front desk people were very friendly and helpful. There was an inside pool and looked like it was being enjoyed. There was a simple help yourself buffet with a "to go box". It was a great place to explore Rockport (not really walking distance to Bearskin etc) and hit Newbury Port to the north and then Gloucester to the south. If you need a getaway during COVID but are leery I would not hesitate.
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Date of stay: January 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Matt Anzivino, General Manager at Rockport Inn and Suites
Responded 26 Jan 2021
Thank you for taking the time to share of your experience... we have really enjoyed seeing people during these challenging times and continue to find ways to enhance that experience.... The pool has been a great option for people as is the town of Rockport and all it has to offer... our team works extremely hard during unique times to prepare and share a pleasant, clean and friendly environment and I am thrilled they positively impacted you during your time here! Hope to see you again soon!
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Alice N wrote a review Aug 2022
11 contributions2 helpful votes
4.0 of 5 bubbles
We had booked a room with 2 queen beds for us and two children. On checking in, we were told that they had overbooked the rooms so we were given a suite at no extra charge.

Good points: the suite was very spacious and the upstairs bed was very comfy. The fitness centre was great and very clean. We enjoyed the walk into town each day (about a mile). The outside of the inn was lovely with some attractive plants. We could park right outside our room. The pool was a good size (and mostly completely empty) and we liked sitting by the fire pit. The breakfast had plenty of different items including fresh fruit and yoghurt.

Not so good points: had to go and ask for bedding for the sofa bed. We were given a sheet with a rip in it, only one pillow and pillow case, a duvet cover but no duvet and a blanket. I went to ask for a duvet and was given a thin throw instead. The pool was freezing - my son’s lips actually turned blue! There were no instructions for how anything worked. We battled with the air conditioning and the shower, but worked them out eventually!

The staff were helpful when asked for extra towels etc.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded 29 Sept 2022
Thank you for taking the time to submit your review. Thank you for mentioning how spacious and comfortable the suite was during your stay. Our hotel is conveniently located near downtown Rockport and many of our guests enjoy walking to the area to frequent the fine shops and restaurants. Rockport is a great area to visit year round and we thank you for staying with us and hope to see you soon.
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Tara C wrote a review Sept 2023
Brooklyn, New York52 contributions73 helpful votes
2.0 of 5 bubbles
The pros of this hotel is the location. It's a 5 minute drive to the beach and downtown area, and there is free parking. Also, the staff was very nice and helpful. But sadly, the staff could not make up for what is an obvious lack of investment or care in this hotel during the height of summer. It is not a 3 star accommodation.

We went to Rockport Inn & Suites in mid-August with two children and had planned to spend 3 nights. The accommodations were so uncomfortable that we left after 1 night and cut our trip to Rockport short and headed to Boston early. The rooms are incredibly dated and poorly maintained. Stained carpets, torn wall paper, broken appliances, poorly lit and dim rooms. Even the outdoor fire pit area, which looks beautiful in pictures, is filled with stained furniture cushions.

There was supposed to be breakfast included but when we arrived, there was coffee but no milk (we were told that they no longer offer milk because it spoils too quickly), there was peanut butter and jelly but no bread (we were told, sorry, they don't have bread), and what we were left with was pre-packaged (wrapped in plastic), unhealthy breakfast danishes and overcooked hard boiled eggs.
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Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded 19 Oct 2023
Thank you for taking the time to submit your review. I was disappointed to read that your stay with us did not meet your expectations. We receive many great comments from our guests on how well appointed our guestrooms are and that they are inviting and comfortable. In regards to the firepit area, this is a guest favorite where people enjoy themselves and the beautiful outdoors. Thank you again for staying with us and I hope that if your travel plans bring you back to the Rockport, Massachusetts area, you will once again be our guests.
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elaine h wrote a review July 2022
2 contributions2 helpful votes
2.0 of 5 bubbles
Rockport Inn on busy road leads to downtown Rockport - 20 min walk downhill through residential area. Nothing around Inn except small Farm Market with great breakfasts/lunches. Room 121 (corner, 2nd fl, overlook small courtyard/fire pit/pool. No elevator. No help with suitcases. Rooms 121, 123, 124 face fire pit area - noisy. Nice indoor pool. Room clean, micro/coffeemaker in room. Absolutely no room cleaning over three day stay even with request. Put dirty towels/trash in hallway & hope for pickup. Breakfast moved dial of mediocre hotel to "Poor" rating. No frills packaged bagels/muffins, no brand yogurt, brown bananas. "Pandemic" used as excuse; other venues served fresh & tasty food during same time period. Inn under new management according to locals. While young receptionists & maintenance friendly/helpful, Management appeared distant, hassled, & unhappy. I would not stay again.
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Date of stay: July 2022
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Rooms near fire pit very noisy. Choose a suite (rather than room). Each suite has front grassy...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded 29 Sept 2022
Thank you for taking the time to submit your review. I apologize that our breakfast offerings did not meet with your satisfaction as many of our guests like the variety. Thank you for staying with us as we appreciate your business.
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Bronxtravel wrote a review Apr 2023
Bronx, New York39 contributions17 helpful votes
2.0 of 5 bubbles
We’ve been coming to this hotel on and off for years upon visiting Rockport, but I noticed a definite cutting of corners, certainly in the breakfast buffet. Take a look at their online photos and you’ll see two hot serving trays, and a cold cereal dispenser. Both of which are missing now so it’s sort of false advertising. What is available is pre-wrapped pretty awful bread and industrial bagels, and a few other items. The coffee was pretty poor as well. I certainly don’t expect a hot gourmet breakfast when a hotel advertises continental breakfast, but something better than this is what you usually find these days. I fully expect that they will blame this on Covid, which is become an easy thing to say to sneakily reduce costs. They need to step up their game here.

Plus we were told by the front desk clerk sorry, no room service, due to staff shortages. I will bet this is just another way to save a few bucks on labor costs. And…the Wi-Fi had no signal.

So our next trip to visit Rockport I have a feeling we will look elsewhere to stay.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keri Fitzgerald, General Manager at Rockport Inn and Suites
Responded 30 May 2023
Thank you for your review. Please note we have been in touch with the third-party websites as they have posted outdated pictures as we no longer offer this type of breakfast. We offer a complimentary continental breakfast daily along with a 24-7 coffee and tea service which many guests enjoy. Thank you for staying with us.
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…
tanya r wrote a tip Nov 2023
2 contributions
5.0 of 5 bubbles
"Loved outdoor fireplace in the inside fireplace"
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BWGINVT wrote a tip Sept 2023
Burlington, Vermont242 contributions116 helpful votes
5.0 of 5 bubbles
"Outside doors, ladies take note. Not a real breakfast, packaged consumer goods."
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Ellen B wrote a tip Aug 2023
Agawam, Massachusetts13 contributions1 helpful vote
4.0 of 5 bubbles
"Stay in the main building if possible."
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CarrieM62697 wrote a tip July 2023
Chicago, Illinois23 contributions3 helpful votes
3.0 of 5 bubbles
"Bring your own pool towels. Motel style facility- room doors are outside."
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VanillaThrilla77 wrote a tip June 2023
Brantford, Canada50 contributions5 helpful votes
5.0 of 5 bubbles
"Continental breakfast is from 7-10am so no need to rush - lots of food provided "
Read full review
…
Not the right property for you?
There are more places to choose from in the Rockport area.
PRICE RANGE
AU$178 - AU$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rockport hotel rockport
LOCATION
United StatesMassachusettsCape AnnRockport
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ROCKPORT INN AND SUITES (AU$189): 2024 Prices & Reviews (MA) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Rockport Inn and Suites
Which popular attractions are close to Rockport Inn and Suites?
Nearby attractions include Shalin Liu Performance Center (1.1 km), Front Beach (1.2 km), and Rockport Art Association & Museum (1.1 km).
What are some of the property amenities at Rockport Inn and Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Rockport Inn and Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Rockport Inn and Suites?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Rockport Inn and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Rockport Inn and Suites?
Conveniently located restaurants include Brothers Brew Coffee Shop, Feather & Wedge, and Rockport House of Pizza.
Are there opportunities to exercise at Rockport Inn and Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Rockport Inn and Suites located near the city centre?
Yes, it is 0.8 km away from the centre of Rockport.
Are pets allowed at Rockport Inn and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rockport Inn and Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Rockport Inn and Suites?
Many travellers enjoy visiting Rockport Art Association & Museum (1.1 km), Sargent House Museum (5.2 km), and Annisquam Village Church (3.9 km).