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Holiday Inn Hotel & Suites Boston-Peabody

3.0 of 5
1 Newbury Street, US 1 N & US 128 N, Peabody, MA 01960
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Holiday Inn Hotel & Suites Boston-Peabody
Ranked #5 of 8 hotels in Peabody
3.5 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
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    24
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Date Rating
Anderson, South Carolina
Senior Contributor
31 reviews 31 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

I wanted to start writing about this place after an hour here but I have so much more to say now... and none of it is good. CHECK-IN: No big issues here, the girl at the desk (no badge) was mostly pleasant. I was recognized as a gold elite member and offered either a bottle of water, a bag of... More

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Bronx, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 April 2012

This is a hidden gem, Had a terrific stay! The staff at the desk were very accomodating and made my trip to boston a success. I was part of a large group but the staff was able to take care of all in the group. I stayed in a comfortable room (ask for a room on the 3rd floor) Quiet... More

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Weeley Heath, Essex, England
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 12 April 2012

We have stayed at this hotel several times as it is convenient for visiting the area and always provides the facilities we need. Check in was efficient and very friendly - the upgrade to a suite was much appreciated! The rooms were clean and well maintained. Unfortunately breakfast though was very disappointing however - there was only 1 waitress on... More

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Revere, Massachusetts
1 review
5 of 5 stars Reviewed 11 April 2012

Recently statyed at this property, and hotel was well maintained and very clean. Great pool and exercise room. The front desk staff was very helpfull and friendly. Couldn't say enough about the breakfast food and staff, everyone was great. Would stay and recommend again. More

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Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2012

I've stayed at this particular Holiday Inn many times because for some reason they typically have lower prices than other Holiday Inn properties in the area. I did have a major billing issues several years ago when my credit card was overcharged. Took a lot of time and arguing to get it resolved. I wouldn't advise making multiple reservations unless... More

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Cape Cod
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 April 2012

I work in Boston and sometimes need to stay somewhere clean, quiet and inexpensive. I found this hotel and stayed a couple times in 2010 and it was good enough. The restaurant next door is very good. But this stay was a nightmare. First off the price had doubled. There wasn't anyone at the check in desk for a half... More

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Carlos Almendarez, Front Office Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review
7 April 2012

I would like to formally apologize for the bad experiences you had while staying with us. I notice that you stayed nearly a year ago with us, We are disappointed that the large sports group and their security that was inhouse was not managed properly. I can assure you that since the last time you stayed with us we have... More

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1 of 5 stars Reviewed 7 March 2012

Awful customer service! Very rude front desk people. Will never stay here again More

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Sydney
Top Contributor
106 reviews 106 reviews
Reviews in 76 cities Reviews in 76 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

This place has the best shower head and pressure of all the places I have stayed at in USA period! That would have been the highlight of my stay. The rest was standard for a Holiday Inn. It was a nice stay overall but somewhat soured by a courtesy call from front desk after midnight (yes midnight!) to check that... More

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Louisville, Kentucky
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 December 2011
2
people found this review helpful

My family and I were visiting Salem and stayed here in the summer. We had a clean and comfortable room and decided to stay another night. I did have some trouble at check in but it was my travel service that was the problem not the hotel. The restaurant next door was good. The distance between peabody and salem is... More

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Toronto, Canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

we had a hell of a time finding this place. got totally lost and drove around for ages. then finally figured out we were on the turnpike, but missed the turnaround to get to the hotel, so had to drive another 20mins up the road for the next one. so by the time we got there we were not in... More

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Carlos Almendarez, Front Office Manager at Holiday Inn Hotel & Suites Boston-Peabody, responded to this review
8 December 2011

Thank you for your feedback on your recent stay. We appreciate our guests giving us feedback as it is the best way for us to learn of our short comings and more importantly correct them. I am sorry to here about the sub standard service we provided. Our standard is to always have an inviting smile to welcome you with.... More

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Additional Information about Holiday Inn Hotel & Suites Boston-Peabody

  • Holiday Inn Peabody
  • Peabody Holiday Inn
Address: 1 Newbury Street, US 1 N & US 128 N, Peabody, MA 01960
Price range (per night):* 146 AUD - 214 AUD

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Holiday Inn Hotel & Suites Boston-Peabody
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