My title says it all - feels like a resort hotel however needs some major work from the splintering bathroom door (s) in the rooms to the water damaged woodwork in the lobby to most of the staff whom seemed angry to be there. The hotel was not bustling yet I was still given a room as far away from... More

I agree with another reviewer who said that it was like a $50 Red Roof hotel but more expensive. We paid close to $200/ night during the UMass graduation so the cost is probably higher than at other times. We were also hemmed in by a no cancellations within 4 months of stay (early February for a May stay). It... More

I recently stayed at the Clarion Hotel and Conference Center. The hotel was very clean and my room was also clean. There were little amenities, but I didn't expect them for the price (around $160). If you want a hotel "experience" I would stay at the Hotel Northampton, but for a clean place to sleep, the Clarion was perfect. More

I had to stay at this hotel due to my house being sold, and it was the only one with rooms available. I spend $5,000 since I was there for 52 nights. (Including the food I ate at their restaurant) and the $75.00 fee for a safe in the room that I never used. The best rate they gave me... More

called 4/30/12 six times to make reservations for on site restaurant- kept getting ans. machine asked front desk if they were open (on 6th call) she said not until 4. Asked her why she did not indicate this and the reply was that I never asked. Told her that was an asinine response and poor customer service and she hung... More

The Clarion is like a $50 Red Roof Inn, only smaller, dirtier, less friendly, with fewer ameneties. Oh, and it's $100 more. Yay! I guess I'm supposed to be grateful to be in Northampton, but it isn't even close enough to town to walk. Honestly, though, this review is really about value. If I had spent a more appropriate $39.95... More

We were spending the night looking at colleges in the area. i called and got the rate of 89.00 for the night. I gave the phone to my husband for directions and he was given the same rate. When we arrived the front desk manager, Mary Kandrotas, said she spoke with us and no the rate she quoted us was... More

We stayed at the Clarion for one night mid-week, and were most pleased with the hotel. This is an older property and there are signs here and there that it is older, but the room was very clean and comfortable, and a generous size. The beds were very comfortable and having the choice of soft down pillows or more firm... More

This was a fine hotel. The lobby was clean, large and welcoming as were the desk staff. Our room was good sized, clean and everything was in good working order. We only stayed overnight but my husband explored a bit and thought the pool area looked great, under a large dome. We met friends in the lounge for dinner and... More