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All 3 Northampton hotels »

Quality Inn & Suites

2.0 of 5
117 Conz Street, Northampton, MA 01060
Hotel amenities
Quality Inn & Suites
Ranked #2 of 3 hotels in Northampton
3.5 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
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    7
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Date Rating
Hibbing, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 23 May 2012 NEW

We recently stayed at the Quality Inn & Suites in Northampton, MA while visiting our son and daughter-in-law. We found the staff to be very friendly and helpful. The full, hot breakfast was really nice. There's so much to choose from. The woman in charge of replenishing the buffet style breakfast even saved the last yogurt for me because she... More

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See 3 more reviews by Stephanie R for Northampton
Shane McGuire, Manager at Quality Inn & Suites, responded to this review
24 May 2012

Dear Guest, I want to thank you for taking the time to review our property. I am very pleased to hear that you enjoyed our comfortable beds and our free hot breakfast. Over the past few months we have added new pillowtop matresses and we have upgraded our hot breakfast to include Bacon or Sausage, Eggs, Regular Waffles, Blueberry Waffles... More

Northampton
1 review
5 of 5 stars Reviewed 15 May 2012

This is a great place to stay while in the area, rooms are clean and up to date. I would not stay anywhere else. More

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Shane McGuire, General Manager at Quality Inn & Suites, responded to this review
24 May 2012

Dear Guest, Thank you for taking the time to review our property. It is so nice to hear such a wonderful compliment. We have a great appreciation of our guests and to show our thanks we have undergone additional customer service training to help us provide you with the best service possible. We have also instituted new guest appreciation programs... More

West Hartford, Connecticut
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

Hotel is one of the few hotels in Northampton. The hotel room had ample space,nice linens and a comfortable bed but what I was impressed with was the front desk/customer service (Nicole) both checking in and when we had a complaint about the loud, college party that took place at 3am in the room next to us. The staff was... More

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Lenox MA
1 review
5 of 5 stars Reviewed 5 May 2012

This hotel was such a pleasant surprise to me. I held a ServSafe class here, and was blown away at how professional and great my experience was!! The meeting space was so spacious and beautifully set up, the catered lunch was seemless, the room I stayed in was very very nice. Coffee station and water cooler was available in the... More

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Easthampton, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

Everyone that works on the staff is more than pleasant. From the front desk, to the cleaning staff. They always had smiles on their faces, and helped me beyond what I expected. The room was very clean, and everything was always made up to perfection. They even have a computer, a printer, and even a fax machine that you can... More

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See 10 more reviews by Debbie B for Northampton
NY
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

When we first arrived, I was worried that this was a motel and not a hotel. However, those fears vanished quickly. The staff was friendly and happy. The room was beautiful, clean and surprisingly sound proof. There was even a goodie bag waiting for us! My last Choice Hotel stay was miserable (at a different hotel) and this Hotel definitely... More

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Brockton
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

The room was spacious and clean. Wasn't top of the line, but was a very nice middle line. We stayed over for a concert. The breakfast spread was excellent, and the staff were extremely pleasant. Would definately stay again. More

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East Lansing, MI
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

In April I booked two rooms supposedly next to each other, but when we arrived, this was not the case. The assistant manager found other rooms next to each other that were actually better, and we were given the original cost. During our last two-day stay, the front desk was again very accommodating, and the assistant manager even called us... More

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Massachusetts
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

I was a bit put off by some of the earlier reviews but decided to chance staying here because more recent reviews were better. My daughter was being married in Northampton and had blocked off some rooms. Originally I had booked one with a Jacuzzi! As it turned out, the Jacuzzi room was being renovated so I was offered an... More

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See 2 more reviews by rnmteach for Northampton
Brattleboro, Vermont
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

I stayed here when I was visiting my daughter at Smith College. The room was really big, that was a nice treat. It was just a regular room but it was by far one of the bigger hotel rooms I have stayed in. The front desk staff was really helpful. Anytime I asked about places to eat or things to... More

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Additional Information about Quality Inn & Suites

  • Quality Inn Northampton
  • Best Western Northampton
  • Northampton Quality Inn
Address: 117 Conz Street, Northampton, MA 01060
Price range (per night):* 123 AUD - 171 AUD

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