Nice hotel, clean and neat but the constant extra charges are annoying. No coffee in the morning and when it does get put out it is gone so fast. Asked for a newspaper and they told me that I could buy one from their store. Really? Sheraton can not afford to put a couple of copies of USA Today on... More

I spent one weekend night at the Needham Sheraton while attending a family function. Although I had read several negative reviews, I was very pleasantly surprised by the accommodations. I was driving a rental car equipped with a GPS so finding the hotel was easy, although the location should be better marked for those navigating on their own. I arrived... More

This is one of those challenges when reviewing - the hotel is a very good value - very good rate for a hotel close to Boston. Big rooms, very friendly staff that tried to accomodate whenever they could. Decent brunch (that was a bit pricey), parking was free the day we stayed. Small exercise facility - but good equipment. Nice... More

Checkin was quick, but parking was a bit confusing and having to pay for it even worse. We got to our room on the 1st floor and it was really very nice. Very clean and stylish. Loved the framed photos on the walls and the extra long desk/bureau combo. It was nice to have a couch in the room and... More

Arriving very late on a Friday night when the Hotel was "fully booked", I found the signage poor in regards to finding the place (it's up a hill in a maze of streets of an industrial park) and understanding exactly where I was allowed to park to check in. Yes, for a suburban location, and on a weekend, a $10... More

The Good: The beds are the expected comfortable Sheraton quality. Checked in by Ellie and she was also quite friendly. The Bad: Parking charges in the suburbs, that are not advertised on the website are beyond ridiculous. My room was poorly cleaned prior to arrival and the shelves in the closet had a thick layer of dust and garbage left... More

It's unfortunate that recent reviews of this hotel were so negative; I'm guessing that they didn't stay in a newly renovated room like I did. The entire 4th floor still had the new carpet smell in the hallways. The bed and pillows were of high quality and very comfortable, the shower was hot and had perfect pressure, the room was... More

I had to stay at the Sheraton for business in the area. The room was appropriate but ugly, the air con was very noisy and did not work smoothly. The bathroom was adequate. All decor, and quality of materials are really sub-par for Sheraton. As a SPG platinum member I got no preferential treatment whatsoever at any point. I was... More

This is not the first time we have stayed at the Sheraton Needham. It is far from our first choice, but it is convenient for the business that we conduct in the area. We just spent three nights there, and can unequivocally say that we have never slept in a more uncomfortable bed. The mattress has no support whatever. And... More