This property is tired and significantly over priced for what you get. The room had cracked bathroom tiles, with pieces missing, dings and dents and just not that clean. I think from looking at other reviews there are "new parts" - obviuosly I was in the "old rooms". The front desk staff were friendly and efficient. The main restaurant had... More

My wife and I stayed at the Cranwell Resort to celebrate our anniversary and we had an amazing experience from beginning to end. Our room was in the Founders Cottage and was perfect, in between the spa, gym and indoor pool and the main restaurants. Big, clean and quiet, and had its own Keurig coffee brewer as well which we... More

This is an absolutely gorgeous resort with old world flare and modern amenities. However, I surely would not recommend it for an on-site conference or meeting. They may pamper you as an individual but it's not very comfortable for meetings. Chairs are horribly uncomfortable in the meeting room we were in; it was right over a shop or garage so... More

After just 'showing up on their door' I was treated like gold. This place is amazing and was exactly what I needed after a long overseas deployment. More

By far the best hotel to stay in the Lenox area..wonderful atmosphere , views and grounds..also a most caring and attentive staff.. More

Great home base for our weekend. Can't comment on most of the resort's amenities because we didn't use them, we had other plans for the weekend. Wish the indoor pool was a little easier to get to with the kids, but it was fine with the good weather we had. Dinner at Sloane's Tavern was a great pace to eat... More

Impeccable service. Dan the bartender, in particular, was helpful in ways far above and beyond the call of duty, but everyone from the front desk on was terrific. Everyone knows everything - I heard waitstaff and chefs give driving directions and recite the full Tanglewood summer program. Food is good and breakfast buffet is great - and we have seen... More

There one night only, and the room in Beecher's Cottage was spacious and very well appointed (tho showing it's age or "character"). I didn't take advantage of all the Cranwell offers, which is a lot, and tho my meal at Sloane's Tavern was not very good, everyone else in my party was very satisfied. As a spa getaway for my... More

We stayed here for one night as a brief getaway. We were delighted both with the accommodations and the dining. The views of the mountains are lovely. The pool and spa were connected to our cottage via tunnel, so navigating was easy. The dining room was charming and the cuisine superb. David told us about the literary history of the... More