Admittedly I did not have a reservation. After a long deployment I took a drive and stumbled upon the place on some leave time. Someone named Megan in the guard shack was very rude and I left. I found the Cranwell and stayed there instead. It wasn't totally what I was looking for, but it served my needs for long...
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We believe this post to be suspicious in nature. Upon investigation, neither of the staff members mentioned had any contact with this individual as noted and I have invited Gerard S. to contact me personally to further discuss this matter. We are very proud of the service provided by the staff at Canyon Ranch in Lenox.
Reggie Cooper
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I show up at CR once or twice a year and am always delighted by it all. Food is healthy, abundant, well served and delicious. Exercise classes are state of the art, clearly identified as to ' level of difficulty . Lectures by health professionals are informative. There is a medical and health center, where you can get help with...
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Reviewed 31 December 2010
I try to go to Canyon Ranch in the Berkshires once per year. It's a great way of reminding myself to eat healthy, exercise, sleep and relax. I have a very stressful job so, I need to slow down every once in a while. My best suggestion is to show up with questions! Take advantage of the knowledge the staff...
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First and foremost, Reggie, the GM, made my stay special. He always does. Reggie walks around the property (and seems to be there all the time!) with a big smile on his face, always greeting and assisting guests and just sharing his pleasant personality. He makes it seem as though it is seemless to run the resort. The Front Desk...
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Dear Sarah,
Thank you so much for your kind words; it is always a pleasure to have you join us and I’m glad your time here was once again so beneficial. Without question, our staff members are the primary reason for our continued success and your thoughtfulness in mentioning several folks by name is greatly appreciated. We too are grateful...
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What a wonderful experience, I will be back next year. Everything was great, the seminars, the food, the property, the amazing spa body treatments, the exercise classes and the list goes on. Thanks to the gracious staff and the attention to detail. Thanks to Becky who gave me the Marma Chikitsa, I am so glad that I tried something new...
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Thank you for taking the time to share your thoughts about your visit to Canyon Ranch in Lenox. It certainly sounds as though you made the most of your time here and were able to partake of many of our healthy pleasures in addition to benefiting from the expertise of our world class fitness staff. Also, your compliments for Becky...
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I know this review is late but I stayed here in the fall of 2010. I had read so many wonderful reviews of this place not only on this website but in different spa magazines. Sadly, I have to say that it was a major let down. I booked a luxury suite since even though I did not need the...
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It was of concern to note your remarks regarding your 2010 stay and I regret to hear that your expectations were not met. The reason our guests return again and again is because of the personalized treatment and high level of care our staff provide our guests, and if we are missing the mark we certainly welcome your candor so...
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Canyon Ranch Lenox is my favorite place in the world! The service is incredible... everyone is so warm and accommodating... and they remember you from one visit to the next. My favorite part of Canyon Ranch is the fitness program. There are so many class options all day long and the variety and quality are amazing. This past visit, I...
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Dear Tracy,
It was a pleasure to have you join us at Canyon Ranch in Lenox and immensely flattering to know we are your “favorite place in the world!” Your compliments for the food and fitness program were appreciated. I truly believe our dedicated professional staff is among the best and it certainly sounds as though you agree. Each visit...
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Excellent investment in a positive immersion get-away. Lots of choices for the body, mind & spirit in a nurturing and encouraging enviroment. Yoga classes are awesome and for all levels. Extra services are costly - check out the web listings and costs. The basic package however has so much included you may need nothing more. Look for "specials" and "discoutns"...
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Dear Krista,
It was rewarding to note you found your time at Canyon Ranch in Lenox an “excellent investment!” For three decades, we have worked diligently to develop signature programs that make Canyon Ranch the perfect destination resort for people who want to improve their health while enjoying a relaxing, revitalizing spa vacation. As you mentioned, we do offer a...
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Canyon Ranch is a unique opportunity to renew and rejuvenate yourself. It is a place to try what you have never done before i.e.dance and pilates. Every inch of the facility is beautiful and the staff abd food are terrific. I'm looking forward to our next visit- it can't come too soon.
Now back to real life.
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Our goal at Canyon Ranch in Lenox is to help our guests with their continued wellness. When we read remarks such as yours, it gives me a great sense of fulfillment. I am thrilled we provided an opportunity for you to “renew” and “rejuvenate” and hope we were able to help guide you in making effective steps toward healthy habits...
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My wife and I just came back from our 13th visit to Canyon Ranch in Lenox. This was our best yet. We can't wait until next year.
See you then...
Mitchell and Leslie Greenberg
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Dear Mitchell and Leslie,
It was a pleasure to have you join us at Canyon Ranch in Lenox. How rewarding to know this was your best visit yet! We look forward to welcoming you back next year and will do all we can to make sure your 14th visit exceeds your expectations!
Healthy Regards,
Reggie Cooper
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