Location great for Mt Tom summer concerts - at times even concert crews have stayed here. Recommended this hotel to friends and family when they attended concerts - Bonnie Raitt and Bob Dylan. All said they got great directions from the front desk staff - beat the traffic jams and loved the dinner recommendations eighty-eight We were told from friends... More

Looking at the pictures on line and the amenities, I thought this was a full service hotel. They actually have a sign covering the old one that says, Holyoke Hotel, should be Holyoke Motel, and that may be overstating. It looks like the city or state is housing woman and children in distress. The lobby was filled with young moms... More

I stayed at this hotel for one night this month because I had a funeral to attend. Normally I would do a little more research on a hotel, and boy do I wish I'd had the chance to read the excellent and accurate reviews here on tripadvisor. However, obviously I didn't have much time to organize my trip under the... More

The people suspecting this is a housing shelter may be onto something. When I pulled up mid-afternoon there were tons of people just hanging around with their kids. I thought there was a single moms' convention going on and it was smoke break time. After all, it's a conference center right? Then I saw 4 guys in tanktops working on... More

This place was decent, me and my family were treated nice and the room was adequate. Right off I-91 near the Holyoke Mall is a good location. The price was cheap enough and I had no problems with the " other people" around the hotel. I think these other reviewers might be rascistor something.

Was guided to this hotel by Jet blue representative to stay from August 25 - 27, 2012. It was the worst place to have my family. On arriving at 1:30 a.m. I noticed that people were loitering on the outside and the traffic was heavy with young ladies and men in and out. The room was not ready and we... More

This hotel is getting a bit 'dated' and could use sprucing up but the staff is great and accommodatiing. It was quiet and we were on the busy highway I 91 side! One problem though was that there were NEVER enough towels and washcloths left by cleaning staff. Every evening when we got back we & our son's family in... More

Put some of my daughters friends up in this hotel, as they came out for a wedding. Price was great. Close to the mall and highways. Room was clean and staff was great. Friendlys in hotel is a plus! Front desk clerk was very pleasant and helpful.

If you found this to be useful, please say so by clicking "did you find this review helpful. So- i have to say that we purchased through priceline, they called it a 3 star at the time. Hopefully i had something to do with the downgrade! When you promise a pool, YOU BETTER HAVE IT! The pool was not functioning... More