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Fairfield Inn Boston Dedham

2.5 of 5
235 Elm St., Dedham, MA 02026
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Fairfield Inn Boston Dedham
Ranked #3 of 4 hotels in Dedham
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83 reviews from our community

    Trip type
Traveller rating
    8
    34
    24
    8
    9
Date Rating
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 June 2013 via mobile

Nice people but facilities are out dated. Upon my arrival I was greeted by the receptionist, he was friendly and courteous. The room was clean but a bit outdated, a bit of a old house smell and the bathroom towels were not at all fluffy and could use some softener. The morning breakfast was alright but the eggs were not... More

Was this review helpful? Yes 1
Oaklyn, New Jersey
1 review
4 of 5 stars Reviewed 13 May 2013

I have stayed at the Fairfield two different times, and have a reservation for a third stay. The staff is very friendly. I also have to compliment George, he's awesome. I appreciate the free parking and breakfast. Having the Legacy Mall so close is a bonus.

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Minneapolis
Top Contributor
69 reviews 69 reviews
7 hotel reviews
Reviews in 34 cities Reviews in 34 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 7 May 2013

I have stayed at this Fairfield a few times and i have been impressed by the training of the staff for a low cost hotel. This time the staff training was still above average but i found the services at the hotel had slipped a bit. The mattress needed to be replaced. It had a large sag in it and... More

Was this review helpful? Yes 1
See 3 more reviews by mfcMinneapolis for Dedham
HLC1, Director of Sales at Fairfield Inn Boston Dedham, responded to this review
14 May 2013

Dear mfcMinneapolis, Thank you for your honest review! It is apparent that we have some work to do before we can earn your continued loyalty, we can appreciate that, and certainly value your thoughtful comments regarding our friendly staff and the new hot breakfast! In many cases, these are the two areas many of our competitors get wrong, so we... More

Dallas, TX
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 May 2013

I have to echo the sentiments about the staff here. They are awesome. George always has a warm greeting for me and leaves a smile on my face. The property itself is dated and aging. It's definitely nothing fancy. When I have had issues with my room, though, the staff is always fast in correcting them. I've stayed here about... More

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HLC1, Director of Sales at Fairfield Inn Boston Dedham, responded to this review
14 May 2013

Dear Fstark, Thank you for taking the time to write a review on our hotel. It's always great to hear from our guests when they have received good service, especially since we are a mature hotel. I especially appreciated your comment about George. I will personally inform George of your warm regards. The next time you want to visit us,... More

Taipei, Taiwan
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 25 March 2013

This is a solid 2.5 star hotel. Breakfast is abundant but the same for everyday. Every staff member is nice. There is nothing fancy but everything is adequate. The room is clean. It comes with a refrigerator and a microwave. It is walking distance to a mall - Legacy Place. The mall is open air.

Was this review helpful? Yes 1
HLC1, Director of Sales at Fairfield Inn Boston Dedham, responded to this review
26 March 2013

Dear Xuxiake, Thank you for your wonderful review of the Fairfield Inn Boston/Dedham. It's always great to hear from our guest when they have received good service. We appreciated your comment so much. The next time you want to visit us. Please contact the sales department directly I will personally take care of your reservation and upgrade offer you a... More

Gainesville, Florida
1 review
1 of 5 stars Reviewed 17 March 2013

My brother and I stayed here for a funeral. We checked in with no problem. Once in the bathroom I noticed hair in the tub, thought that is odd and I started to wonder if this room had been cleaned. I decided to pull the covers back and check the sheets. Thank God I did because there was several shavings... More

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HLC1, Director of Sales at Fairfield Inn Boston Dedham, responded to this review
1 May 2013

Dear Dan F, Thank you for taking the time to comment on your past stay at the Fairfield Inn Boston/Dedham. We appreciate all of our guest's comments. All comments, whether good or not so good, are of great value to us. I want you to know that it is comments like yours that help us to take a very critical... More

Poulsbo, Washington
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 19 February 2013

Our room was wonderful and the staff is terrific, especially the woman who oversees the breakfast area Saturdays, Mondays, and Tuesdays. We were surprised,however, by the extremely creaky floor in the hallways (soft in many places) and the roof leak in the hallway outside our room. We had a trash can catching drips for a couple days but then it... More

Was this review helpful? Yes 2
Quinebaug, Connecticut
Top Contributor
55 reviews 55 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 February 2013

It is clean, you get a nice breakfast for free, it has everything you need nearby, and it is not that expensive, especially for this area. It is obviously geared towards business stays, but they make you feel at home.

Was this review helpful? Yes 1
HLC1, Director of Sales at Fairfield Inn Boston Dedham, responded to this review
14 February 2013

Thank you for your kind comments. We look forward to welcoming you back as family on your next stay with us. Best regards, Harley Chien Area Sales Manager More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 February 2013

Clean room, friendly staff and located near everything. Cannot go wrong with this place! I travel quite a bit and you get great value for your money. Not sure if I would recommend this place for a romantic get-away, but for business yes.

Was this review helpful? Yes 1
Boston!
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 January 2013

This is the second year in a row we've stayed here (on New Years Eve) , and it was great again! We were surprised to see the renovations, but pleasantly so, very nice update! The front desk staff (George and Pam) were so friendly and welcoming, and even called to check in on us! Our one complaint was the bed... More

Was this review helpful? Yes 1
HLC1, Director of Sales at Fairfield Inn Boston Dedham, responded to this review
5 January 2013

Dear Scooby3482, Thank you for your wonderful review of the Fairfield Inn Boston/Dedham. It's always great to hear from our guest when they have received good service. We appreciated your comments so much that I will personally inform both George and Pam of your warm regards. The next time you want to visit us. Please contact the sales department directly... More

 
 
Fairfield Inn Boston Dedham
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Additional Information about Fairfield Inn Boston Dedham

Also Known As:
Fairfield Inn Boston Dedham Hotel
Fairfield Inn Boston Dedham Hotel Dedham
Fairfield Inn Dedham
Fairfield Dedham
Dedham Fairfield Inn
Dedham Fairfield
Address: 235 Elm St., Dedham, MA 02026
Phone Number:
Region: United States > Massachusetts > Dedham
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Dedham
Price range (per night): $138 - $220
Hotel Class:2.5 star (2.5*)
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Fairfield Inn Boston Dedham
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