It's not easy to find affordable hotel while visiting Salem area... So I've used Priceline!!!
If you call the hotel directly you will pay $125 to $150 a night... With Priceline choose 3 stars and bid $60 or $65 and you should have it !!!
Nice hotel but not much included!!! Pay for breakfast, pay for watermark and pool, and...
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Stayed here for one night on a priceline deal. The hotel is in obvious need of renovation as the finish was worn off on all the furniture in the room. The elevators seemed rickety, and the inspection certificates were expired. Internet service was quite slow at times, at other times not bad. Bathroom was functional but nothing special, a bit...
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Pros staff was helpful rooms clean and lovey non anamil tasted shampoo called rusk
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Nasty dirty...I was afraid to walk around barefoot...we considered leaving and driving home 3 hours instead of spending the night. Stayed on the 2nd floor..no elevator...you would think they would figure when we asked for a crib that we might have a stroller...arcade was closed also...I am afraid we may all be infected with something from the water park by...
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I am sorry to read about your experience. We have taken a number of steps to investigate and correct the specific details of your stay. Please rest assured that we take the cleanliness of the Water Resort very seriously and closely monitor the chlorine levels of the water. The information you have shared serves as valuable feedback for our staff....
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Great stay! We were in town with a high school group. It was clear the hotel gets a of business from large groups. They anticipated our needs and helped us along the way. Service was excellent. We also had a great private breakfast with our students.
As far as decor, you can tell the hotel is in transition, as it...
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Thank you for your great feedback! We are thrilled that we were able to host your school group! We’re also very glad to read that our staff, breakfast quality, and level of cleanliness made your stay so pleasant and comfortable. We look forward to your return!
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Was here for a conference at the end of April. When I received my bill noticed that a 20% tip had been added to my bill for a drink that I had not tipped on. (the bartender gave very poor service). After I complained the management told me it would be taken care of. I then had to seek them...
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We appreciate all forms of feedback as opportunities for improvement. I apologize for the service and our handling of the bill. I also deeply regret that you have had such challenges in connecting with the hotel management. I would greatly appreciate the opportunity to discuss and resolve the situation with you; please contact me directly at 978-750-7901. Thank you again...
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Safety was a huge issue! Anyone could walk into the hotel/water park from the outside side door by the water park and have free reign. No one checked to make sure the kids we left with belonged to us. The elevators did not work and we were stuck on the third floor. It could have been worse on lady was...
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Thank you for taking the time to provide us with your feedback! I appreciate the time we spent on the phone reviewing your visit and our upcoming property renovation. As we discussed, our main Water Park entrance is open to the public for day pass, birthday party, group guests, as well as hotel overnight guests; however, all those entering the...
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I read a review from someone who stayed here in December and I have to stay it is all true. The rooms are dirty and don't even dare to look behind the headboard, disgusting. The place is flithy and the staff are incompetent. I would not recommend for anyone. And beware there are reports of bed bugs at this hotel....
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While in the Coco Key water park on a chair that I had to sneak out of the dining area because there were no chairs left, I wondered why I was there. A friend and I thought it would be fun for our girls during April vacation. Not only did they not like it (13 and 15) My friend and...
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We value all forms of feedback as opportunities for improvement. Thank you for taking the time to tell us about your experience. We are sorry to hear that your girls did not enjoy our water resort; although it is primarily geared toward younger children aged 2-12, we do have four large water slides reserved for children over 48” tall. As...
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We stayed for one night with our 10 year old daughter on our way home to Maine from Cape Cod this week. We really wanted to stay in Boston but could not find anything available at the last minute. The water park is mostly for younger kids, but my 10 year old had fun anyway for a few hours before...
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Thank you for taking the time to provide us with your feedback! We are thrilled that you were able to stay with us during your travels! We are also very glad to hear that your daughter enjoyed the water resort. Our Water Park packages, which include access to the water resort in addition to a room reservation, are more expensive...
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