The lobby was fine. The halls were small, dark and musty smelling. The room (non smoking dbl) was small, had a strange odor and the air conditioning unit was the view from the window! When the a/c ran, it shook the window frame and rattled. Couldn't turn it off, because it was so hot in the room otherwise. The walls... More

Only about 8 TV stations worked on the TV. Gym equipment is OLD belt on the treadmill slips. 3rd floor hallway smells of cigarette smoke. Stay someplace else

The Holiday Inn in Braintree is a good location to get to and around Boston. We were here visiting family and it was an affordable, clean, place to say with easy access to everything. The free wifi is always great. This hotel is not meant to be stayed in all day, it is meant as a place to hang your... More

The staff were excellent - front desk, housekeeping and breakfast area. It was conveniently close to the office, and near the Blue Hills reservation where I can hit the walking trails. South Shore shopping plaza is very close by too, however I didn't get a chance to stop over. The breakfast was okay for the first couple of days, but... More

Friendly staff all around. Raj Patel (the manager )was extremely gracious and accommodating in the arrangements & requests for my room. It was clean ..the sheets soft and the bed quite comfortable.anThe staff were very helpful and polite. I enjoyed the breakfast area which was diverse and clean . Great egg/cheese omelet and cinnamon/streusel rolls.Being an avid coffee drinker I... More

First, the positives - very nice desk staff (thanks, Alexandra), free parking, and free internet access. The negatives -tiny bathroom, dirty rug, paper-thin walls (with drunken partygoers yelling in the halls between 1-5 am), meh breakfast. Paid $160-170 per night, the room was worth less than half that. We won't be back.

Standard HI Express hotel. All in good working order. Sink is in the room due to lack of space in the tiny bathroom. But we didnt mind. Is only a bit of a surprise when you enter the room. Fine breakfast next morning. Eggs/beef patties/potatoes etc.. Mmm i love there cinnamon rolls! Large shopping mall with lots of restaurants very... More

The bad news is that the hotel is located in an industrial area and is surrounded by warehouses. It is also just a short distance south of I-93 so the ambient noise level is somewhat high. The good news is that it is less than a mile from a mall with several good restaurants (e.g., The Cheesecake Factory). The night... More

I recently had a stay planned at the Holiday Inn Express. I was treated to an excellent hotel, great value and customer service. Already looking forward to my next visit!