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Courtyard by Marriott Waldorf

3.0 of 5
3145 Crain Highway, Waldorf, MD 20603
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Courtyard by Marriott Waldorf
Ranked #4 of 12 hotels in Waldorf
4.0 of 5 stars 28 Reviews
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28 reviews from our community

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Date Rating
New York, New York, United States
1 review
1 of 5 stars Reviewed 10 May 2012

As a literary professional I travel often to various locations. This one was very nice on the outside however once inside things change. Sadly, being out and about I wasnt able to experience all of the amenities. My first night there, someone pulled the fire alarm and the whole building was evacuated. Ive said it before and I will say... More

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Hussein Ahmed, General Manager at Courtyard by Marriott Waldorf, responded to this review
12 May 2012

Hello AllisonE624, I want to thank you for taking the time to express your concerns about the quality of service you received during your recent visit to the Courtyard by Marriott, Waldorf. On behalf of myself and my team, I sincerely apologize. As our guest, your satisfaction and patronage are very important to me. Therefore, I appreciate being notified of... More

Augusta, Georgia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 May 2012

Marriott seems to want to position Courtyard properties at the high end of their many brands. However, most Courtyards are older than their lower-priced siblings like Springhill and Fairfield and therefore aren’t as good a value as Marriott would suggest. This property is newer and better appointed than most Courtyards, and lives up to the expectation Marriott has for its... More

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Tacoma, Wa.
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 23 April 2012

At first glance a very nice hotel. loved the lobby but after checking out the food offerings, nothing to get me to eat there. The biggest disappointment to me were the towels in the room. They were very thin and one was extremely frayed at the ends. It should have been a rag, not a towel for a customer. The... More

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Hussein Ahmed, General Manager at Courtyard by Marriott Waldorf, responded to this review
25 April 2012

Hello Hungarianrider, Thank you for taking the time to write a review. We are glad that you had a pleasant stay and found the hotel and lobby welcoming. I want to apologize that the towels you received were not up to standard and that it is not indicative of our towels as a whole. I am also glad that you... More

Front Royal, Virginia
1 review
4 of 5 stars Reviewed 9 April 2012

I've been traveling to Waldorf every other month for 2 years and have always stayed at the Courtyard. It's comforting to know the faces and names of those who work there and for them to greet me by name and with a ready smile. I have come to appreciate a soak in the hot tub after long and stressful days.... More

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NC
Top Contributor
52 reviews 52 reviews
Reviews in 31 cities Reviews in 31 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

The cleanliness I have come to expect from the "new" Courtyards, not sure if this was a remodel or if the building itself is new (it looks to be a newer property); but the cleanliness was great. The location is close to every kind of shopping/coffee/food/etc in the area - right in the middle of it all. Staff was very... More

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Pecatonica, Illinois
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 March 2012
1
person found this review helpful

Clean, comfortable, convenient are all terms that come to mind with this chain. This one is no different. We were here for 2 nights and enjoyed our stay. There was only a few glaring deficits. The shower rod bows outward. This is a good thing. But what if someone hangs on it and the bow out now sags down? This... More

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Hussein Ahmed, General Manager at Courtyard by Marriott Waldorf, responded to this review
5 March 2012

Dear Mebejim, I am pleased that your overall stay was enjoyable during your recent visit to the Courtyard by Marriott, Waldorf. In regards to the shower rod I want to thank you for taking the time to express your concerns about the quality of service you received, on behalf of myself and my team, I sincerely apologize. As our guest,... More

Boston, Massachusetts
Senior Contributor
38 reviews 38 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

we stayed here over a long weekend. The hotel is very modern and looks updated. The staff at the desk were very friendly. Our room was very spacious and clean. it also had a fridge and microwave. The beds were just OK...I did alot of tossing and turning to get comfortable. Also the comforters were very thin. The indoor pool... More

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NJ
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 January 2012

Stayed overnight (Sunday). Staff was very friendly and accomodating. (Expect nothing less at Marriott properties!) I was told the building is about 2 years old. The lobby decor is exceptionally tasteful and current. Appears to be well kept. I peeked into the gym and it seems well stocked with modern equipment. The pool is on the small size; only 4... More

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Hussein Ahmed, General Manager at Courtyard by Marriott Waldorf, responded to this review
3 February 2012

Dear NJ, Thank you for such great accolades on our service, amenities, location and the value of our accommodations. I have communicated your excellent review with the staff. Thank you for letting us know that we are getting it right. Please let us know if there is anything else we can do for you. It is our pleasure to serve... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 16 January 2012

I have stayed at this hotel on numerous occasions mostly for business but for a few personal reasons. Every staff member was polite. I couldnt ask for better service. THe rooms were clean hotel was clean. Food was good. Front desk staff was very good. Mariah was there on the check in dates and was very nice and helpful. She... More

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Hussein Ahmed, General Manager at Courtyard by Marriott Waldorf, responded to this review
3 February 2012

Hello Don M, Thank you for taking the time to share your review of our hotel. We appreciate your comments and are excited to hear you enjoyed your stay again . We look forward to your arrival everytime and strive to continue to provide excellent accommodations and service that exceeds your expectations. I shared your comments with the front desk... More

Gainesville, Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 5 January 2012

I stayed in this hotel for a few days during a business and I was very impressed. Not only is the ambiance of this hotel is idealistic, but the amenities and their service math as well. The rooms were a great size, clean, and very comfortable. Even the housekeepers were amazing, they were really friendly and diligent. And the lady... More

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Hussein Ahmed, General Manager at Courtyard by Marriott Waldorf, responded to this review
3 February 2012

Hello Talorerae, We are very pleased that we were able to accomodate you in your lastminute travel to our hotel. Thank you for such great accolades on our service and the value of our accommodations. We work hard to ensure that each one of our employees are prepared to handle whatever issues may arise . I have communicated your satisafction... More

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Additional Information about Courtyard by Marriott Waldorf

3145 Crain Highway, Waldorf, MD 20603
Price range (per night):* 87 AUD - 171 AUD

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