I stay in hotels frequently for work and travel and was not mpressed. Desk failed to tell us there was the same charge for valet or for parking yourself. Construction in entrance not appealing. People sitting in hallways in chairs on their laptops, we told the desk and it was uncomfortable and they didn't move when we had a cart... More

We were 3 rooms, staying for 2 nights. Let's start with the positive. The hotel was clean. Now there's everything else. We called beforehand and asked them how far they were from the Metro station. They told us 2 blocks, straight up the street. Well, it wasn't 2, it was 4, and it was a straight line. When you're walking... More

Very expensive but great location. .no need for a car everything is right around the block. ...breakfast was great in the morning ...and really liked my room it was a suite for me and my two kids..great great stay

I've been to this location when it was the Crowne Plaza. I was excited to visit it as a Sheraton Property. Check in was easy and we stayed on the Club Floor (16th). Which was promised to have lots of extra amenities. Our room was nice and the bed extremely comfortable. The upgraded toiletries were nice, but nothing to write... More

Checked in with our large wheelchair van. Doorman gave us excellent parking spot in garage near front entrance. Doorman and front desk staff made us feel welcome. Accessible room unavailable when we made reservations months ago(Vietnam Vets Assoc. there was probable reason). Room was okay but no fridge or microwave. Fridge rented for $15/day. 1st hotel on 4 week trip... More

I am a frequent guest at this hotel, which has repeatedly hosted a business conference that I attend regularly. Since the takeover by Sheraton, the property has continually improved. The common areas and business meeting rooms are open, spacious and comfortable. The staff are very accommodating. The banquet buffets are well-prepared and offer fresh and healthful food choices. The elevators... More

We stayed weekend of April 13, 2013. Two adjacent rooms with connecting door. Was expecting just two adjacent rooms, but person checking us in asked if we wanted connecting, and we appreciated the suggestion. Check-in person was quite personable and efficient and my family had a pleasant interaction with her. Quality of lobby was fine, and appeared recently renovated. Up-to-date... More

The staff at the hotel are so friendly, helpful and nice, especially Endy who drove me to/from work in the hotel's free local shuttle van every day. I had an issue with my bill each of the three weeks I stayed there, so check your receipts. When I caught the error(s) at check-out the issue was resolved quickly, but for... More

My family was looking for a nice hotel close to Washington, DC. We have beeen there many times and often wasted too much time commuting from the hinterlands to the District to see the sights. Vacation time is limited and who wants to waste it commuting? Turns out we found a small gem at the Sheraton Silver Spring. Located a... More