Overall the property was average to above average. I was only there for one night and came in late and left early, so I did not experience the property to it's fullest. I did feel the breakfast was a little bland, but the coffee was good. I would suggest having tea bags available in the rooms as well as coffee.

I stayed here on Tuesday night after working all day and driving four hours to get there. The front desk staff when I checked in was really nice as well as the day time staff! They told me the perfect time to head into town to avoid the dc traffic. The breakfast was good especially since it was free. My... More

Stayed there last night, for 1 night. It was average. The front desk staff was very helpful, the beds were average and the breakfast was average. The hotel, overall, looked a bit tired. The room was clean and was a decent size. There were a couple student groups there, so it was full of kids, and I heard several doors... More

1. There is no electric iron in my room, and call the guest service who ask me to borrow from other room. 2. Call to guest service to say that the refrigerator is noisy, and transfer to business center for about 5 minutes and there is no one answer. Need to go to lobby by myself . 3. Living there... More

There is one person at check in that has to do it all - answer phones, contact maintenance, and check people in. A hotel of this size should have more than one person on duty. The makeover of this old 1970s Ramada Inn tower is nice. Elevators are new and fresh looking. There is artwork on the walls leading to... More

My husband and I are disabled and stayed in accessible room. All staff are amazing. Cannot possibly single one out. There is good shuttle service to metro. Beds are very comfortable. Staff is very flexible to needs. .

The Best Western Plus Hotel in Rockville, MD was a very pleasant experience. Great quiet location, just a couple minutes from some nice restaurants. The staff was knowledgeable and friendly. When I arrived early evening, they went an extra mile (literally) to get me to a local restaurant, in time for dinner with some friends. The hotel provides a shuttle... More

The hotel is just by I-270. Public areas are very nice. We also enjoy the breakfast very much, it' s simple though fresh. The down side is that it didn't smell so fresh in our room, maybe some previous guests had smoked.