My flight arrived at 12:44 am on my checkout day. Since there were few people at the airport, I called the hotel to inquire about the shuttle. Mr Pierre was attentive and instructed me where to go and when the shuttle would arrive, 15 mins. Shuttle arrived under 10 mins and walking in to the lobby the man behind the... More

We were here for long weekend, and found everything to our liking. Room was good sized and clean, bed comfortable, bathroom clean. We stayed in this hotel before Doubletree took over, and it is vastly improved. Recommend it highly for anyone in need of a nice, comfortable place to stay while in the Baltimore area.

The hotel is clean, the rooms are large and appear newly refurbished, and the front desk staff are cordial. The hallway carpet may be new, but a dingy color- not attractive, in my opinion. We arrived quite late at night and were offered warm chocolate chip cookies - which is a nice touch. In room toiletries, coffee, and tea were... More

I was bumped from flight and was put up here. I was very pleasantly surprised with everything including service, condition of property and rooms. We were even greeted with bottles of water and warm chocolate chip cookies. Great stay!

Good location access from interstate. Clean facility; professional and attentive personnel. Two negatives. 1. Coffee Pot, refrigerator and microwave unplugged for whatever reason, tho, not so in another room for two others in our party. Not a concern for us - but could be for those wanting/needing refrigeration and microwaving facilities. 2. Very long walks from elevators to the higher... More

I was attending a function at the DoubleTree and decided at the last minute to stay over night...the customer service was excellent and check in was great. It is always nice to be greeted by friendly warm faces when you have had a long day.

The restaurant staff was slow but the food was worth the wait fresk cooked to orderbreakfast was very nice. Gym is part of the Baltimore tennis club so lots of exercise options. Bed was soft but really clean and great presentaation.

I stay at this Hotel several times per month. Each stay has been wonderful. The location is just off I 695, the check in process always runs smooth, the rooms are well appointed and clean. To add to the experience the hotel has now added a microwave and refrigerator to each room. Room service has always been prompt and the... More

Upon check in, and we checked in late, 11:00pm, the night staff at the Front Desk was pleasant enough once she acknowledged us, though we stood there in front of her for a while before she decided to do so. There were some loud guests in the lobby that she seemed more interested in, giving them extra cookies and joking... More