We only live one hour away but enjoy short getaways for a change of scenery. The Grand Hotel is our hotel of choice. Because of the shape of the hotel, every room offers ocean view. The rooms are large and have a balcony. The beds and pillows are very comfortable. Each room has a refrigerator and coffee maker. The hotel...
More
Visited oc with my wife and daughter and the room didnt look clean bathroom had hair and stains in tub and sink. Sheet smelled and had hair we couldnt even unpack our luggages because the drawers we sticky and dirty. Its a good thing we walked with our own sheets towels and lots of disinfectant. I would recommend the owner...
More
I am disappointed to hear that you had a less than pleasurable experience during your stay with us. It is our goal to exceed your expectations by providing you with superior guest service and a meticulously cleaned room when you visit our property. I truly apologize this did not happen during your recent visit.
I empathize with you concerning the...
More
Stayed here maybe half a dozen times over the past several years. A great oceanfront stay that has only one problem...but I like it. They leave you have the run of the place. To all those who go to the ocean and want all the elements of being home, well, stay home. This is oceanfront. Subject to sand, moisture and...
More
Thank you for being such a loyal guest! We are ecstatic that you have made coming to the Grand Hotel and Spa a yearly ritual in your travels to Ocean City, MD. We are happy to hear that the only "problem" you have with our property is that we want our guests to enjoy themselves and really create lasting memories....
More
As my Mother's day gift my adult daughter and I decided to take a mini vacation and get away for a few days . It was great the hotel was exceptionally clean, front desk staff very helpful work out room very nice well maintained. If you go you have to visit the Spa the ladies there were so nice we...
More
I'm thrilled we could make it a memorable Mother's Day! We hope you will make it a tradition for many years to come. Thank you for all of your feedback and I will be sure to pass along all of your kind words regarding our staff and the cleanliness of your room.
We look forward to the next opportunity to...
More
Over the years, we have stayed at numeous hotels when visiting Ocean City. Once we discovered the Grand Hotel, we don't even consider another location. The staff are very accommodating, clean rooms are in good repair, wireless Internet access is available, small stores on the boardwalk side offer a cafe, pizza shop and various small shops. When we visit during...
More
We're glad we have become your choice hotel when visiting Ocean City, MD! All of your positive feedback regarding everything from our staff to the amenities we offer are truly appreciated. We also enjoy cruising weekend as much as our guests and are happy you were able to take in the full experience.
I apologize for the less than pleasurable...
More
We were finally able to get away after a ten month stretch of pure stress. After the passing of family members including my Mother, and losing our house, it's no wonder we had our right mind. This mini vacation was long overdue! We spent the weekend at The Grand Hotel this past weekend and couldn't have picked a better place....
More
During these tough economic times we are overjoyed that we could provide you with the perfect getaway for rest and relaxation. Thank you for all of your kind words regarding everything from our staff to the cleanliness of your room. We truly appreciate the time you have taken to share your feedback.
I hope you will allow us the opportunity...
More
Our association has been using the Grand for the past 4 years and we have had nothing but the best service. The staff are very friendly and caring, especially Robin, Nina, Anna and Erin. They made a point of going out of their way to accomodate our every needs. If there were any concerns, the staff immediately took care of...
More
One of our main goals is to exceed every guests' expectations and to provide unparalleled service. Thank you for noticing our team members dedication and passion for what they do. I will be sure to make sure they are recognized for another job well done.
We would like to thank you for your loyalty to the Grand Hotel and Spa...
More
We LOVE this hotel! It's on the quiet end of the boardwalk and an easy walk to all of the shops and activity on the busy end. We can throw the kids in the stroller without moving our car or dealing with carseats. Every room overlooks the ocean, so you are guaranteed a beautiful view. The rooms are attractive and...
More
We love that you love our hotel and thank you for making us part of such a special tradition! We cannot wait to have you back again!
Thank you once again for all of your kind words regarding everything from your view to our location. We truly appreciate your feedback and your loyalty to the Grand Hotel and Spa.
Best...
More
We spent the weekend at The Grand Hotel this past weekend and it couldn't have been better. Service was excellent, the room was very clean, the view was unbeatable, and the staff couldn't do enough for us. We will be staying there again soon.
We're happy we could provide you with an "unbelievable stay"! I hope you will choose to stay with us again for many years to come.
Thank you for all of your kind words regarding our property and staff. We truly appreciate that you have taken your valued time to provide us with your feedback.
Best Regards,
Matthew Brown
Assistant General...
More
We stayed here Mothers Day weekend. The hotel is non smoking. Our room was good, GREEAAT VIEW of the beach! Great part of board walk as other end of board walk is waaay busier! Minute walk to beach! AHHH Loved it!
We're glad you loved it because we loved accommodating you! We hope to see you again in the very near future.
Thank you for taking the time to share your feedback and your business is truly appreciated. Have a great day!
Best Regards,
Matthew Brown
Assistant General Manager
More
If you own or manage Grand Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
453 Reviews
910 Reviews
311 Reviews
