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Carousel Resort Hotel & Condominiums, Ocean City

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Carousel Resort Hotel & Condominiums

3.0 of 5
11700 Coastal Highway, Ocean City, MD 21842
Hotel amenities
Carousel Resort Hotel & Condominiums
152 traveller photos
Ranked #58 of 104 hotels in Ocean City
3.0 of 5 stars 479 Reviews
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479 reviews from our community

Traveller rating
    87
    114
    80
    75
    123
See reviews for
Families
261
 
Couples
56
 
Solo
4
 
Business
18
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Falls Church, Va
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Carousel in OC, MD”
4 of 5 stars Reviewed 20 May 2013 NEW

This is a really nice hotel especially in the off season. We enjoyed a room that was oceanfront and did ice skating right in the hotel at night. We called the hotel directly and asked for a discount. They have always taken off at least $10, also check their website for specials.

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Elkridge, Maryland
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Love this hotel”
5 of 5 stars Reviewed 16 May 2013

I've been going here for the last 40 years and have always loved this hotel. I wanted to take my granddaughter this weekend for just 1 night because she's 10 and loves to ice skate too, but they have a 2 night minimum. I have family that lives in Ocean City and wanted to come for a short visit. But... More

Was this review helpful? Yes 1
See 6 more reviews by ElleKo for Ocean City
Marsworth, null, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Basic”
3 of 5 stars Reviewed 6 May 2013 via mobile

Basic hotel with an ice rink of all things use the gym and pool and they were ok good for families not so business like to see it in season when it's busy did not eat there at all hope it survived the storm

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carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
7 May 2013

Dear valued guest, thanks for the review! We do offer the most amenities in Ocean City, MD including an ice rink, arcade, lounge, 3 pools, spa, sauna, patio bar and grill, nightly ice shows(in season), free movies on the beach and family photo nights(June, July, August), camp carousel, tennis and complimentary beach chairs. Our restaurant has great nightly specials and... More

Annapolis, Maryland
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Loud construction work”
2 of 5 stars Reviewed 3 May 2013

We rented a room with ocean view. Our room was above the outside pool and had a great view of the ocean. We stayed two nights. The first morning, construction (on opposite side, across from our room) started around 7:30. It ended after an hour or so and we were able to get some much needed sleep--which made me wonder... More

Was this review helpful? Yes
See 5 more reviews by LN87 for Ocean City
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
7 May 2013

Dear valued customer, we do apologize that your stay was less than excellent. Our team has been installing a large hot tub and the construction noise was louder than anticipated. It was a bad decision to put your room close to the noise zone, which is why we issued you a credit. We would have been happy to move your... More

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1 review
“What a mistake I made staying at the Carousel!”
1 of 5 stars Reviewed 29 April 2013

Made a reservation and found the rooms to be clean although really outdated. Didn't say the second night! Noisy and kids running all over. Evidently parents let the kids do what they want since it is all in one building. We had dinner and that was horrible. Again the dining room was run down. The seat cushions were all split.... More

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
7 May 2013

Dear valued guest, were sorry your stay was less than excellent. As Ocean City's favorite family resort, we do attract a lot of kids and customers of all ages. The restaurant is under new management and have been making many upgrades to the menu, we would be interested to know what dish you had ordered. Our dining room has new... More

York, Pennsylvania
1 review
“BEST place!must stay!”
5 of 5 stars Reviewed 20 April 2013

I loved my stay in July this place has a beautiful structure and atmosphere I'm staying here many more times! The price was great the ice skating rink was fun and the parking garage was great for my HUMMER H2,

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
29 April 2013

Dear valued guest, thanks so much for your great review! We pride ourselves in excellent hospitality and it means a lot when we are congratulated for it. We are always working hard to give our guests great customer service and an outstanding experience. Thank you again for your business, we look forward to having you again as our guest! More

Maryland
1 review
“average, despite renovation-”
2 of 5 stars Reviewed 14 April 2013

Hospitility-0. Jacuzzi not working-very disappointing. rooms should be remodeled. very outdated. Was advised a side view of ocean-Joke. no utilities, knife / forks. Personnel at front desk-terrible. one of the rooms had a barking dog, are dogs allowed at this Hotel?

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
16 April 2013

Dear concerned guest, we are sorry your stay was just average. We work hard to make sure your experience is one to remember. We do apologize for the hot tub being down, it was posted on the website and we did adjust the rates to reflect this. We upgraded you to an Ocean View room free of charge as a... More

1 review
“Horrible. Will never stay here again”
1 of 5 stars Reviewed 5 April 2013 via mobile

This place should absolutely be avoided. The rooms throughout the hotel were 85 degrees + and they could not turn on the AC. The heaters could not be shut off until the summer months. This is April 5 2013. Their solution is to provide you with a box fan. Please take my advice and stay elsewhere. Rooms are completely outdated.

Was this review helpful? Yes
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
8 April 2013

Dear valued guest, we are sorry your accommodations were not as temperate as you would have wished. Our hotel is on a 2 pipe system which can either be in heat mode or AC mode. Some days we have unusually warm weather which may increase the temperature within our rooms. Our oceanfront rooms have been refurbished as of 2012 with... More

montgomery village
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Disappointing”
3 of 5 stars Reviewed 4 April 2013

Took my two children there for a quick trip at the end of Spring Break. Really looked forward to pool, hot tub, peace and quiet. Hot tub was shut down. This was on their web page, but I never went down far enough on the web page to see this - it should have been a pop-up when you registered.... More

Was this review helpful? Yes 1
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
8 April 2013

Dear valued guest, thanks for your review. We are making a lot of upgrades and do apologize that you could not enjoy the hot tub due to renovations. The hot tub renovations were posted on the front page of our website at the very top of the text. Although our hot tub was closed our indoor pool, skating rink, sauna,... More

Wilmington, Delaware
1 review
1 helpful vote 1 helpful vote
“So So”
3 of 5 stars Reviewed 1 April 2013

My husband & I stayed over Easter weekend & the room was fine. Nothing out of the ordinary, 2 beds, not so sturdy table with 3 chairs, microwave, small coffee maker, small refrig & sink. Our room was clean & the shower was very good, lots of water pressure. Was suprised there was not a luggage rack in the room... More

Was this review helpful? Yes 1
carouselresort, Manager at Carousel Resort Hotel & Condominiums, responded to this review
8 April 2013

Dear valued guest, thanks for your review! We are working hard to upgrade every aspect of the hotel, every year we pick a few key projects and make some great improvements. March is a beautiful time in Ocean City if you want to avoid the crowds, and the price is a great deal as well. Our oceanfront rooms have all... More

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Additional Information about Carousel Resort Hotel & Condominiums

Also Known As:
Carousel Resort Hotel And Condominiums
Carousel Resort
Carousel Hotel Ocean City
Carousel Hotel Ocean City Md
Carousel Resort Hotel
Carousel Hotel Condominiums
Address: 11700 Coastal Highway, Ocean City, MD 21842
Region: United States > Maryland > Ocean City
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 On the Beach Hotels in Ocean City
Price range (per night): 101 AUD - 316 AUD
Hotel Class:3 star (3*)
Reservation Options:
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Carousel Resort Hotel & Condominiums
11700 Coastal Highway
Ocean City, MD 21842
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