First off, the hotel was oversold and we were bumped. Which happens. But the room they gave us was AWFUL! It over looked the roof which was littered with beer cans and trash, the paint on the door was all peeling off and there was FRESH grease running down the side of the microwave. There were no other rooms they...
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I would have written this directly to Carousel management, but their site "comments" section would only permit me two short sentences. I am pleased to see that management actually reads and responds to these reviews, so here goes.
My husband and I stayed there recently while attending our daughter's wedding. After a long day, we thought we'd try out the...
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Pros:
- Right on the water
- Free parking
- Indoor iceskating rink for kids
Cons:
- Indoor iceskating rink with loud music until 10pm
- Went off season (last weekend in April) and management wasn't in full gear- hotel didn't notify us that construction was going on and the construction went until 10pm and later until we called and...
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My mother and I stayed at this hotel a few nights ago and we had a wonderful stay. The hotel offers numerous amenities (indoor and outdoor pool, sauna, fitness center, ice rink, and beach access) making it the perfect choice for families. We stayed on the fourth floor and our hotel room was very clean and fitted with comfortable beds,...
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No breakfast available despite being told by front desk that there would be. Basic room but great view of the beach.
Our apologies about the breakfast. Our kitchen hours, like most hotels in OC, are based on occupancy. Our apologies that the front desk improperly informed you of this. Although we do offer such amenities as ice skating, indoor pool, hot tub, sauna we do understand it is not quite like an "on season experience" which is why the rates reflect...
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My family and I went for a weekend getaway April 20-22. What more can you ask for? This hotel is right along the beach, includes free parking, ice skating, and indoor pool. The room was clean and spacious. The staff was nice and courteous and to top it all off the prices were reasonable. Thanks for a great stay.
Thank you so much for your honest - positive review. If you had a great time with us pre-season, give us a shot in June, July or August. Thanks again for letting us make your vacation one to remember, we can't wait to have you again as our guest!
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April 14-21. Family of 5 rented 2bdrm/2bath Condo on 20th floor. Pre season. Free park space (other condos charge you!).Ocean front unit, but unit extends to bayside so you also have balcony on bayside to watch sunsets! Large Condo unit with all new renovation. It was beautifully renovated and furnished! 3 flatscreen TVs so convenient for 3 age groups. Large...
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Thanks for your review, we are so happy you had a memorable vacation!
We know the frustration of a business who nickle and dimes their clientele. Instead of looking for opportunities to tax our customers, we look for opportunities to add real value to the experience. Some things that add free value to the Carousel Experience are free nightly Ice...
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I have been staying at the Carousel with my family in Ocean City for the past 10 years or so. I've tried a couple other properties, but they never quite measured up. I know that sounds very positive, but basically, in my experience, there are a lot of really crappy hotels in OC, and the Carousel just happens to be...
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Thanks for the positive review, we work hard to be better than most in OC! Every year we try to offer new and exciting activities for the kids and families.
You will be happy to know we are re working our menu and will have some new and exciting entree items, as well as deserts for this upcoming Summer season....
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My family and I have enjoyed a relaxing vacation to Ocean City, MD for the past several years. Having two small children to bring along lat summer, we decided to stay at the Carousel for several reasons.
I came across this video on YouTube: ( http://www.youtube.com/watch?v=kkKd1bZ-5t0 ) and knew right away this was the place for us. As the video...
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Thank you so much for your genuine review of your stay! We work hard to make sure your vacation is one to remember and it makes all of our jobs so much more rewarding to hear our hard work has not gone unnoticed. Our ice skating rink has just gotten 2 new compressors under the rink and they are working...
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First, I don't know how these places stay open off-season, so I can't throw too many stones. For these prices (Off-season) to have a room overlooking the ocean, the room doesn't have to be 4 star. The room was nice, the bathroom not so much. Staff was fantastic, pool was clean, parking good. The sports bar and separate restaurant were...
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Thanks so much for your much appreciated business. We are so happy you found our staff "fantastic!" Although our Oceanfront rooms offer amazing views, flat screen tv's, new beds and bed spreads they might still be considered standard when compared to a luxury hotel. We make sure our rooms are comfortable, clean, and nice and although they have granite counter...
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