Even though there are many newer hotels in this area, I always stay in this hotel whenever I fly to BWI in order to accrue Hyatt reward points that can later be redeemed at their more upscale properties. My most recent trip was the week of 21 May for 4 nights. I second all the comments made about the property's...
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Reviewed 6 August 2010
This is a converted Amerisuites. They have nice rooms with large LCD screens, large couch, fridge, and desk. The beds have the newer, thicker mattresses with choices of feather or non feather pillows. My only wish is that the bed spread or comforter that is used in place of a blanket was a little more substantial. The free breakfast is...
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Was only there for one night, but found it to be comfortable & a good value.
I am happy to hear you enjoyed your stay. I hope you will be returning soon.
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I stayed here for 5 nights in May. It was a great trip. Overall, it lives up to my expectations for the Hyatt Place line, but this property is starting to show a little bit of wear. I love pretty much everything about Hyatt Places. They have a great layout in every room; nicely divided between a 'bedroom' and living...
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Thank you for your comments, I am glad to hear your positive comments regarding Hyatt Place Hotels. We are working hard to attend to the maintenance items you listed. We do follow a scheduled maintenance plan and unfortunately there are times of the year where as quickly as we get through the rooms the wear shows again before we can...
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Just imagine that you are in your hotel room, it is 7:00 AM and you decide to use the bathroom.
Actually my wife did. The toilet overflowed and flooded the bathroom. Fortunately it was one of those rooms where the sink is outside the bathroom. So what do we do now? This isn't a Hyatt Regency, it's only a Hyatt...
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Thank you for your kind comments, I will be sure to pass them along! I hope you will be staying with us soon.
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Not impressed - I arrived at 2pm, it was indicated that my room wasn't ready. It seemed to be a trend as I noticed quite a few other guests lingering in the lobby. One by one they are given rooms... Hmmmm I sit a bit longer, it's now past 3pm and still waiting. I was informed by Zack that the...
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Thank you for taking the time to complete your review. I am very sorry to hear of the way your check-in was handled. I would certainly expect that you would have been treated better and will review the situation with all of our Gallery Hosts. Again, I apologize for the lack of service you experienced and hope you will choose...
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The rooms are like mini suites. The beds was comfortable. The large screen TV pivots to point toward the bed or the sitting area. The desk has easy access to outlets for plugging in gadgets.
The lobby is nice, with a little bar. The free breakfast included toast, bagels, cereal, fresh fruit, oatmeal and excellent coffee. They provide hot dishes...
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Thank you for your review. I am happy that you enjoyed your stay and hope you will be staying with us the next time you are in the BWI area.
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clean, fresh and comfortable
this was my 3rd stay in a hyatt place and consistency of service is comforting
staff was helpful, room was clean, breakfast was ample, coffee was fresh
we enjoyed the complimentary wall street journal and usa today newspapers and fresh apples in the lobby
the only disappointment was that the indoor pool and area were cold...
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Thank you for completing your review, I am glad you enjoyed your stay. I apologize that the pool was cold, our heater was not functioning correctly and has since been repaired. I hope that you will be staying with us the next time you are in the BWI area.
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We had no reservation on a Friday night and took the last room! We had a handicap room which is quite strange for shower and toilet... Bet was not super comfortable (but usually in handicap bed, they are stiffer bed). Nice room, all was clean. ONly downside is morning breakfast. Only had cereal, no more opatmeal 45 minutes before end...
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Thank you for taking the time to complete your review, I am glad you enjoyed your stay. I also want to let you know Hyatt is introducing a new expanded breakfast soon, and I hope you will come back to see the changes for yourself!
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This is one of the older AmeriSuites which Hyatt Place bought out. The property is conveniently located 5 mins to BWI/car rental/Amtrak. As usual with Hyatt Place, the staff is outstanding, friendly and really makes you feel welcomed, from gallery hosts all the way to the shuttle van driver.
Pros: Location, free BWI shuttle, walking distance to Ruby Tuesday, Bob...
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Thank you for your kind comments about our staff, I am always happy to hear such positive reviews. We are hopeful that we will be on the list for bathroom upgrades soon, it is a very nice upgrade to the room. I will be looking to add the weights/weight bench as soon as possible, I would agree that it would...
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