Great staff and overall service. The hotel is modern and well kept. I've stayed at almost all the local bwi hotels and this one is the best value. Can't see why people would stay at the Marriot next door when this hotel has the same feel at usually a much better rate. I travel for a living and this is... More

This Hilton is not spectacular, but I've stayed there a number of times and never had reason to complain, either. The hotel itself is large, with a huge lobby and several meeting areas and rooms. The rooms are not fancy, but they are reasonably spacious, modern and well-furnished, and always clean. The on-site restaurant is typical of hotels (insufficient staffing,... More

First of all this is the last time I stay at this Hilton Hotel. I am sending a letter to the CEO next! My room was not even cleaned and to make matters worse they said they were sending someone up to get these wet towels and waste baskets and never did! I have never gotten such shoddy service in... More

Nice Hilton that looks brad new. Modern and comfortable room. Free newspaper each morning. It was quiet despite proximity to airport. Parking was free. Friendly front office staff who remembered me at check out.

First let me start off by saying that I am a Hilton Diamond Member and have been for over a decade. I have stayed in a Hilton Hotel over 100 nights a year for the past 10 years. So I believe I am uniquely qualified to say this ... The Hilton BWI may be the worst run hotel in the... More

Stayed one night on our way to BWI and the Western US. Very nice hotel: clean, convenient, good ambiance and location. Great place to park the car when we flew away. No breakfast, but that wasn't an issue as we were leaving before 5 a.m. Staff was very friendly, helpful and nice. Overall a good experience!

Nice hotel, great attentive staff. Great location! Didn't try the breakfast, but the restaurant was inviting. Secure area. With a bar that was very nice with a good late night menu. Got a great rate on hotels .com. Would stay again!

The experience gained from visiting the hotel was great, there was a very high standard check-in facility, room standard and general location was fit for purpose. The only negative was the appearance of the lobby area could have been of a higher standard and the choice of breakfast was limited.

Just got back from visiting family and on our return we stayed at the Hilton Hotel BWI Airport. The room was clean, a bit dated but the bathroom was new and also clean. The problem I had was when I arrived we parked just outside the door, I went and checked in and I asked the desk if he could... More