Overall the room was up to Hilton standards with the exception of the soiled wash cloth left draped over the shower curtain rod from the previous occupant.
Lunch and dinner at Eden's Landing were prepared well and served quickly. Many thanks go to Elvie for her kind and welcoming demeanor and quick response for a mid-afternoon lunch.
Breakfast buffet Saturday...
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I checked in at the Doubletree and was greeted with 2 amazing cookies! Sooooo good! I gave one to my boyfriend, who ate half of it in one bite! OMG! He said it was the best ever! The Hotel was lovely, the staff was very attentive and the mac and cheese was soooo good! I tried my first Dirty Martini...eh...ok,...
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This was a very nice hotel. The beds are very comfy, free parking, nice staff. They even have a coffee shop in the lobby. I will be staying again the next time I am in Baltimore!
During my visit to your hotel in March, 2012, I had a number of small concerns and needed some help. I went to the front desk and Pierre Boutin was on duty. Your company is lucky to have someone like Pierre. That guy was very helpful, enthusiastic and professional. This guy went the extra mile with a smile. Thank you.
Checked in one evening for an early morning flight the next day. Had dinner at the bar late in the evening. The crabcake sandwhich and side salad were great. The service was wonderful and had no complaints except the bathroom counter looked as if it wasn't really cleaned that well, but it may have simply been the type of counter...
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Dear Michael T,
Thanks for the review! Thanks for mentioning the crab cake, since, after all, we are in Maryland. It would be almost sacrilege not to have a good crab cake! And we do have spacious rooms. In regards to the bathrooms counters, you are quite right that the material makes the difference. They are marble countertops which can...
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I stayed at the Dubletree by Hilton at the BWI from 4/30 to 5/04.This stay was perfect in every way.The staff is friendly and helpfull, and goes the extra mile to made my stay even better. I just moved to Bermuda and will be travelling more frequently to Baltimore due to family and friends, therefore I will make this hotel...
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Dear BVBFan1909,
Thank you for the review. Good luck with your new adventure in Bermuda, we will be at your service when you return! Thanks for recognizing the staff. We truly have a great team of dedicated hospitality professionals who work hard to make each and every guest stay a memorable one. They make me proud!
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My fiancé and I stayed for a weekend at the Doubletree BWI I can not say enough good things about the facility,but the staff is beyond excellent I have stayed at 100s of hotels and this is by far one of the BEST places I have ever stayed 5 stars is not enough You will ever stay
Dear Mountainsong1961,
Thanks for the review! We are honored by your high praise. As a seasoned traveler, your compliments mean all the more to us. Congrats on your engagement! We look forward to seeing you again.
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It's very close to BWI airport and the public transportation that takes you to Downtown Baltimore or Washington D.C. The Shuttle service was prompt and the rooms were recently updated.
Dear Lilmissmalcolm,
Thanks for reviewing the Doubletree by Hilton at BWI. We are striving to be the best hotel at BWI, so I am glad you had a great stay. Our shuttle not only picks up at the aiport but will take guests anywhere within a 3 mile radius. Thanks for mentioning our rooms; yes, they were recently renovated and...
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The front desk staff was awesome ! Pierre was the best. I felt like I was a queen . The bartender was the best , I asked for milk at the bar to eat with my cookie while my mate was having a drink and poof there it was . We had an incdient with the toliet , we called...
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Dear DMO68,
Thanks for the review! We are working hard to become the #1 ranked hotel on Tripadvisor, and we know that service will make all the difference. Thank you for recognizing some of our team who made your stay special. Hope to see you again at the Doubletree by Hilton at BWI.
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Front desk staff was very friendly. Room was nice and quiet, but$$$, but I booked last minute. Breakfast service was pretty bad...coffee took forever, and they never came with my check.
Dear jwolfgang9,
Thanks for the review. Your feedback matters and helps us get better. I pay careful attention to tripadvisor because I know that listening and responding to guest feeback is the BEST way we can improve. I have shared your comments with my Restaurant Manager regarding the coffee and check delivery. We will do better! Overall, I am glad...
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70 Reviews
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