We stayed two nights with only one full day, leaving early on our last day. Our room was never serviced on the full day we were there--no bed made, no vacuuming, no replenishing of coffee and other supplies, no bathroom cleaning, no removal of wet towels. We asked the desk to send someone to clean our room, even stopped a...
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Thank you for your feedback. We appreciate your candidness and apologize that we fell short of both your expectations and mine. We will apply your observations to our customer service improvement plan that we are implementing.
We encourage you to return to our location as our goal is to provide a flawless stay. If your travels return you to the...
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