We stayed here for my boyfriend's graduation from Capitol College. He had to be at the school at 8am so this was in a known part of Laurel. The location is great though hard to get out of during rush hour with the traffic off Route 1. There is a wonderful shopping center nearby with all the basics you could...
More
Let me begin by saying thank you so much for being our guest. We really appreciate your business. On behalf of the staff here we really appreciate your review of our property. We really value your feedback as we take steps to improve our product.
I am glad you enjoyed your recent stay at the hotel. We take pride in...
More
We just spent 3 lovely nights at the Fairfield Inn, Laurel MD. The hotel is like any other Fairfield Inn. The rooms are nice, clean and spacious- not luxury, but pleasant. The difference is the customer service. Betty at the front desk is the BEST! So is Jamar! Both were so accommodating and friendly- asking how our day was when...
More
Dear TMJVirginia,
I am glad you enjoyed your recent stay at the hotel.
It is staff members such as Betty and Jamar that make memories that guests want to share. I have been here a few months and I feel very special to work with such amazing people.
We would also want to thank you for your feedback. It is...
More
Was in the area on business with an associate. Where most other hotels in the area (around $100) offered only 2 double beds, Fairfield Inn offered 2 Queens so I booked here. The inside of the rooms, hallways, doors etc. are a bit dated however, decent beds, cozy pillows and a clean room.Overall it was ok.
Thank you so much for your review. Your feedback is very important to us.
As such we value each guest, as we know that you have a choice when deciding where to stay while here in Laurel on business or pleasure. So thank you for choosing us.
While we are a bit dated, we strive to offer all our guests...
More
My colleagues and I choose this hotel because of its proximity to the local medical center. Definitely a case of convenience over quality. That said, they seem to be doing a better job lately, specifically as it relates to the fitness center. They've gone from one broken treadmill to two modern pieces of cardio equipment (the elliptical and treadmill have...
More
Jake,
Thank you so much for taking the time to write a guest survey.
We value your feedback and we are taking all the steps to improve our product. We have taken your comments to heart and are working on being both a convenient hotel and a quality hotel for all our guests.
It would be an honor to have...
More
Hey, it is what it is, a hotel in Laurel, MD. Its not supposed to be a "luxury" experience but for my one night business stay, I was perfectly happy with this place. The location was good, the lady who works the front desk is very nice and personable, I loved the snack selection in the lobby, the room was...
More
Thank you for recently staying with us at the Fairfield Inn, Laurel MD.
I would like to thank you for your feedback. It is through this feedback that we can evaluate our day to day operations and make changes to make this a hotel that guests want to return too.
I am also happy our staff, amenities and accommodations left...
More
We were in College Park for a swim meet and the meet had reserved a block of rooms at this hotel. I was not overly impressed. It was OK, adequate, but nothing special.
I felt that the rooms were very small and dated. The entire hotel seemed to have an odor to it, nothing gross just sort of musty or...
More
Thank you for recently staying with us at the Fairfield Inn, Laurel MD.
I would like to thank you for your feedback. It is through this feedback that we can evaluate our day to day operations and improve in order to make this a hotel that guests want to return too.
We have taken your comments to heart and are...
More
Rode elevator with bloodied, drunk man. Frightening experience. Front desk reported him as a regular guest. This after being given a room upon arrival that made my daughter go into allergic reaction. Hotel was fully booked so we were given the room of a "regular" who would not mind. This regular was given our room which we had laid on...
More
Marty
Hi, my name is Bombay and I am the General Manager of the Fairfield Inn by Marriott Laurel, MD.
Let me begin by thanking you for your review. It is honest opinions such as yours that let us know what we are doing well and where we need to correct to become a hotel that people want to return...
More
Stayed one night. Easy free parking, fast check in, clean room, good bed and a decent breakfast.
Hi, my name is Bombay and I am the General Manager of the Fairfield Inn by Marriott Laurel, MD.
Thank you for taking the time to review and comment on your recent stay with us here at the Fairfield Inn, Laurel.
On behalf of the staff here at the Fairfield Inn, thank you for your patronage and look forward to...
More
We stayed at the Fairfield Inn in Laurel while visiting my inlaws. It was a clean, comfortable hotel with a great breakfast.
The beds were comfy, the pillows were great and the room was very clean. The front desk staff went above and beyond for us.
Breakfast was waffles, yogurt, biscuits, fruit... Filled my hungry sons up!
We will be...
More
We would like to thank you for commenting on your recent stay with us.
It is from reviews such as these that we can make sure that we are doing everything to make sure that our guests are happy and want to return.
We are glad that you had a wonderful experience and look forward to hosting you again on...
More
The lobby might have been the best part of this hotel. Room was no more than a two star. Cheap towels, hard beds and lots of noise. The room and bathroom was clean.
Thank you so much for your review and also for your honest opinion of your stay with us.
We have taken your review and shared it with our staff members. We have also noted your comments about the quality of the room. I would like to let you know that we are in the process of getting new Linens for...
More
If you own or manage Fairfield Inn Laurel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
93 Reviews
19 Reviews
89 Reviews
