Quality Inn & Suites (Laurel, MD): See 55 Hotel Reviews and 23 Photos

Also Known As:: Quality Inn And Suites; Quality Hotel Laurel; Quality Hotel; Quality Inn Laurel; Laurel Quality Inn

Address: 1 Second Street, Laurel, MD 20707

Region: United States > Maryland > Laurel

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access

Hotel Style:

Ranked #7 of 15 hotels in Laurel

Price range (per night): $89 - $125

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: •Our Guest Rooms feature beautifully appointed furniture with a comfortable and well-lit workspace, voice mail•Microwave & Refrigerator in each room •Free Wireless-High Speed Internet access & Business Center•Our in room features include premium channels, iron & ironing board, hair dryer, coffee makers, electronic safes, and an alarm clock in every room•Complimentary Hot Breakfast •Outdoor Pool & Fitness Center. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Cheap Tickets, Olotels, Priceline, Agoda, Hotels.com, Tingo and HotelsClick so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Betsy647

Winthrop, Massachusetts

Reviewer

3 reviews

Reviews in 2 cities

“old and overcrowded and noisy”

Reviewed 7 May 2013

there happened to be a church group that had reserved every choice hotel in the area. that is ok, but we wished we were warned ahead of time so that we could choose another. religion is great but we were looking for quiet after a long trip going south. desk personnel were good, offered our money back, but at that... More

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As the General Manager let me be the first to apologize if this was not done. I see my staff tried to make it right by offering you a refund and you declined. I will offer you a free night stay if you are ever in the area agian. Please contact me when time permits and your reservation will be... More

Rick163250

Winston Salem, North Carolina

Top Contributor

52 reviews

19 hotel reviews

Reviews in 26 cities

25 helpful votes

“Strange hotel.”

Reviewed 3 April 2013

This is a strange hotel. There is not one particular thing you can criticize, but I get an insecure vibe while visiting there. One time you may get "no heat/air conditioning," another time: "no hot water." The problems are always resolved. I've never had a negative incident outside, but the surroundings (downtown Laurel) seem "threatening;" that's silly I keep telling... More

Thank you for the comments because they give the staff and I a chance to try and correct the issues you found. Laurel is in a small city in Maryland and hardly nothing happens. Your most recent stay was great and this is pleasant to my ears and the staff.Let me be the first to thank you for staying here... More

IrisshewolfHenry

Kuwait City, Kuwait

Senior Reviewer

7 reviews

“The Quality Inn in Laurel, Maryland”

Reviewed 15 January 2013

I stayed at the Quality inn In Laurel, maryland on Januaey 1-2, 2013. The building is in decent shape, and the rooms are very clean and comfortable. By far one of the best places to stay in Laurel. The breakfast is pretty good, and the waffle maker is magical! The front desk staff could use a but more training, but... More

See 2 more reviews by IrisshewolfHenry for Laurel

I wish to thank you and your friends for being a part of our Military forces and protecting our country. We appreciate your comments and hope that if you're ever in this area again we would be your first choice to stay.Please accept my apology for responding so late, and as the Miltary say there is no excuse but there... More

shaked p

New York City, New York

8 reviews

6 hotel reviews

Reviews in 6 cities

6 helpful votes

“not great,old ,neglacted”

Reviewed 13 December 2012

stayed in quality inn laurel on dec-10-12. the place has potential, the location is not bad, close to the train but very quiet, the front dest staff are nice and friendly. the problem is that the hotel is old, bathroom falling apart, thin and old blankets, and odor smell in the elevator and the hallways. not bad, but need some... More

Peacemaker22

Frankfurt, Germany

2 reviews

2 helpful votes

“Fire Alarm for 2 hours and staff that is cheap in cost but free of intelligence”

Reviewed 11 December 2012

We stayed there for one night. In the evening, around 9 pm, fire alarm went on in the hotel and with small interruptions stayed on for 2 hours ! Why? Because front desk was unable, unskilled, too stupid to get rid of the situation. Overall we were offered a 10 % discount which is ridiculous keeping in mind that our... More

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Daniel B

Upper Marlboro, Maryland

1 review

“yuck, I would rather sleep outside on the ground”

Reviewed 5 December 2012

I made reservations online through a hotel reservation site, when I got to the hotel the person at the front desk was not professional at all. He swipped my credit card and charge me for for the room after I had already made a credit card payment throught the reservation web site. His explanation was that he had to process... More

As the General Manager I would like to apologize for all of the issues you faced as a guest at our hotel.There is no explaination for this type of service. We try to exceed the guest expectation and looking at our reviews before this one we were on the right track.I had a meeitng with my staff and explained to... More

Jude O

Owerri, Nigeria

“I enjoyed and cherish my stay at this friendly hotel”

Reviewed 12 November 2012

I had a nice time at the hotel during my stay in September, 2012. The staff at the reception were quite friendly and effective. Check in was seamless. The hotel General Manager exhibited an inviting humility in his interaction with me, when I had cause to deal directly with him. The hotel staff I encountered were mostly committed to making... More

Hughetta P

Yeadon, Pennsylvania

“Enjoyed the weekend.”

Reviewed 27 September 2012

The place was very nice. This was a first time for the Quality and we were very impressed. When we travel again we will surely checkout Quality. It was a good location for the place where we were going.

The staff and I wish to thank you for staying with us and giving us a chance to leave a lasting impression on you. If perhaps you are ever in our area again please feel free to make our hotel your home away from home. More

Tamara J

Laurel, Maryland

“MY VISIT AT QUALITY INN & SUITES IN LAUREL MD”

I am currently enjoying my stay at the Quality Inn & suites in Laurel, M.D. Everyone here goes far and beyond to make sure our stay is wonderful and comfortable. I enjoy the free internet and whirlpool tub in my room, it feels so good after a long hard day at work in meetings. I will always visit this hotel.... More

This is a wonderful compliment. The staff has been made aware of this and because we receive good reviews like yours people want to stay and experience that type of service. Again thank you for allowing us the oportunity to serve you at yours and the Quality Inn & Suites. More

Howard F

Midland, Texas

“Visit to Quality Inn & Suites in Laurel, MD”

Reviewed 26 September 2012

We stayed at the above noted hotel on Wednesday, Sept 12, 2012. The local general manager, David Wiggins, was at the check in desk when we registered and made sure that we got the room we wanted and explained all the services that were available during our stay. When we were bringing our luggage in, I accidently left one of... More

I wish to thank Mr. Howard for the wonderful compliment that he issue to my staff. We try to leave a lasting impression on our guest at all times. I was only doing my job by returning your items to you because if this had been anyone else we would have done the same. I try to set an example... More

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Quality Inn & Suites Hotel, Laurel

Quality Inn & Suites

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