BASICS:
The breakfast is satisfactory, not as much variety as other HIEs, but it's free and it's good, with plenty of room to sit.
The wi-fi was only down momentarily because of the storm, but the issue was resolved quickly and was reliable the rest of our stay
The laundry facilities are free which is very helpful if you need...
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I'm sorry but the comment regarding the elevator security card is silly. It's a good system. You can't make the elevator go up without swiping your card and the swipe is only good for your floor. What is wrong with that?
The room was clean and everything worked. The glass door on the shower is pleasant (but make sure it's...
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We are staying here tonight, and have no problems with this hotel and we only stay at Holiday Inn Express Hotels so we are very familiar with their standards, this one compares nicely. The room is a bit small, but well maintained, clean, and comfortable. The carpet looks new and plush, the shower is big enough and very clean. This...
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We just wanted to extend our sincerest thanks for your kind remarks! It is our goal to provide a positive and memorable experience to all of our guests and we are so happy that you found your stay enjoyable and the hotel clean and comfortable. We look forward to having you as our guest again in the near future!
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The building was older than expected and the rooms were not nearly as nice as we've seen in other Holiday Inn Express hotels. The property was fenced and the elevator required keycard access, so we assumed that the immediate area wasn't necessarily safe. I would recommend more extensive renovation of the rooms to better match the lobby/entrance area. Not sure...
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Thank you very much for your feedback! We are so happy that you enjoyed the hospitality of our staff and that you felt they provided you with the first-class, attentive service that Holiday Inn Express hotels are famous for. We offer key card accessibility to our guestrooms as a courtesy security measure for our guests and it was not our...
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Metro station is 2.5 miles away and is not walk-able. The free shuttle service to the Metro station is nice, but not available on Sundays or past 10pm. We paid enough money in taxi fare to have stayed at a hotel in the city for a bit more money per night -- a hotel not in a scary part of...
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Thank you very much for taking the time to provide us with your feedback! We are so happy that you found our hotel accommodations comfortable, the breakfast appetizing and enjoyed a pleasant and friendly experience with our staff. If you would like to address any other concerns you may have, please contact us directly and we would be happy to...
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We stayed in this hotel for 2 nights in our weekend long trip to Washington DC. Hotel is at an easily locatable place since it's on highway and even though it's on highway, it takes care of your needs because there is a Walmart right across the street and also an Italian restaurant adjacent. Rooms were though not very spacious...
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Thank you very much for your feedback! We are so happy you had such an enjoyable experience as our guest and that you found so much value in what we offered during your stay. Regarding the A/C unit challenge you faced, we have recently replaced all units within the hotel so you should be very pleased during your next visit....
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There was a women of questionable character outside the front door,stuff happening in the parking lot and the bed felt like the sheets were not entirely dry.It was a very bad night here. The day manager said that he can't help what happens outside his place but it was on his property. The damp bed situation was really bad too.
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Thank you very much for you feedback! We do our best to provide the best service and experience possible to all of our guests, and I apologize you did not feel completely comfortable at our hotel. We employ several security measures to ensure the safety and peace of mind of all of our guests including: professional security onsite daily from...
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We stayed here during a family vacation to D.C. About a 20 min drive into D.C. or the metro station is a 5-8 min drive away. The staff is very courteous and meet your request with a smile. We stayed here because of the free breakfast bar, which was adequate. Just your basic breakfast with hot and cold breakfast items....
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Our Team sincerely thanks you for your honest and candid feedback! We make every possible effort to meet and exceed the basic needs and expectations of all of our guests. We are very happy to hear that you enjoyed your stay but we are always looking to improve the guest experience and your feedback is truly valued and will be...
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Was pleasantly satisfied with our stay at this hotel. We arrived late at night and the security guard and front desk personnel were very friendly. Our room was very nicely made up. We had the breakfast in the morning which we were very satisfied with - eggs, bacon, pancakes, cereal, breads, yogurts, coffees, etc....all that we ask for in the...
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Thank you very much for your kind words! We are so happy that you enjoyed the accomodations and that the breakfast and staff exceeded your expectations. We work very hard to provide that same experience to all of our guests every time they visit with us. Our Team truly looks forward to having you as our guests again and thank...
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My stays at this hotel was awesome. Whenever my company sends me out here to conduct business here is where I always stay. The location is very convenient to Wash, DC. The management and front desk staff are friendly and courteous. They welcome you when walking in, already have your room keys waiting so you dont have to wait in...
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Thank you so much for your feedback! Our Team strives to provide the best service possible to all of our guests. We are so happy that your experience was a pleasant one and we hope to see you again soon!
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39 Reviews
117 Reviews
