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All 13 Hanover hotels »

The Hotel at Arundel Preserve

3.5 of 5
7795 Arundel Mills Boulevard, Hanover, MD 21076
Hotel amenities
The Hotel at Arundel Preserve
Ranked #1 of 13 hotels in Hanover
4.5 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveller rating
    68
    12
    5
    1
    0
Date Rating
Los Angeles, California, United States
1 review
5 of 5 stars Reviewed 24 May 2012 NEW

The grill is great. Hotels super friendly. Rooms fantastic. Shuttle service worked perfectly. Even called me up when I was late and waited for me. I've never written a hotel review before.

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
25 May 2012

Thank you, Thank you for your short but yet comprehensive and "straight to the point" review. My team and I are really proud that we met and exceeded your expectations! Please come back and see us when you are in the area again. Thank you Jeff Makhlouf General Manager More

Midlothian, Virginia
1 review
5 of 5 stars Reviewed 22 May 2012

This hotel is so very beautiful and such an amazing value! The facilities are clean and well-kept, the rooms are just downright sexy and the staff are all very friendly and make every attempt to see that your needs are met.

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
24 May 2012

Thank you so much for taking the time to write about our new hotel. I am delighted to know that you enjoyed your stay and that you liked our decor and accomodations. Please make sure you come back and see us again. Jeff Makhlouf General Manager More

DMV
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

I stayed here for a event that I was attending in downtown Baltimore. Where do I start? The hotel is fairly new, and it is awesome! The decor (and I am a big fan of nice decor in hotels), is SO nice, modern and welcoming! The staff SUPER FRIENDLY! The Room, although on the small side, it had everything that... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
10 May 2012

Thank you so much not only for a great review but also for the wonderful title! I am really glad you made the right choice by staying here for your Baltimore event vs. downtown. Our location is newer, safer and there's much to do here and best of all for a better price!! Please come back and see us. Jeff... More

Greenbel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

The first impression was talking to the front desk prior to arriving and they were very helpful. Upon arriving the lobby was gorgeous with a large fireplace and nice decor. I was check in right away and directed where to park my car (the free parking was great) and how to get to my room. The room and bathroom was... More

Was this review helpful? Yes
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
10 May 2012

Thank you so much Tamara! Welcome to the Hotel! and thank you for trying us out. This our number one goal: exceeding expectations. Meeting the travelers expectations is the norm these days and is something hotels and guests take for granted. Exceeding them is what we do ! Please come back and see us again! Jeff Makhlouf General Manager More

Middletown, Delaware
1 review
5 of 5 stars Reviewed 4 May 2012

When your so used to cookie cutter name brand hotels it make a lot of people skip over the "unsure new hotel in town". Be sure to stop by this one. The lobby is only the start of your experience at The Hotel at Arundel Preserve. During my first of hopefully many visits, I knew within minutes that this is... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
10 May 2012

Thank you for not only loving our hotel but also for the great points you brought up. We are not your typical cookie cutter big box hotel. We are a departure from the ordinary! Our product and services are unlike anything in this area. The other point you brought up was the "unsure new hotel in town". You are correct,... More

Largo, Maryland
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2012

As the title says I felt as though this was an Outstanding hotel. I've stayed most of the hotels around the mall but this one is a step above. Upon walking in the lobby you are mesmerized by the large fireplace and also decor. The staff was very pleasant and helpful. The rooms themselves are a pretty good size. The... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
7 May 2012

Thank you so much for not only staying with us but for also taking the time to comment about our new hotel as well as services. I am glad you enjoyed your stay and visit and that you appreciated the planning and preparations that were put in making this hotel what it is today. I invite you to come back... More

New York City, New York
1 review
5 of 5 stars Reviewed 30 April 2012

We stayed at this hotel for a wedding. And everything exceeded our expectations! The rooms were awesome, comfortable and clean. The lobby just looked stunning! The staff was friendly and helpful. The wedding was amazing--every detail was covered. I would highly recommend this hotel to others. The weekend spend here, was fabulous.

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
3 May 2012

This is great! Thank you so much for the review! This area and hotel is the best choice for weddings as you have endless options for your guests from shopping to dining, and the soon-to-open Casino! Please come back and see us! Sincerely, Jeff Makhlouf, General Manager More

US
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 April 2012

I stayed here for the weekend and was pleasantly suprised. The price was very good and the accomodations were great. I was able to get checked in early (1pm) and I was able to get a late (noon) check out. The front desk staff was direct on check in and check out. Not too friendly... I used the exercise facility... More

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See 2 more reviews by Dt_Diva for Hanover
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
3 May 2012

Thank you so much for taking the time to let us know about your experience with us. I am delighted to know that you loved our hotel and coffee makers. I am however disappointed that you were not satisfied with our front desk services. I will definitely take your comments to our team for coaching purposes. We truly value guest... More

Upper Marlboro
1 review
5 of 5 stars Reviewed 29 April 2012

Upon entering the Lobby, you are awed. You are welcomed by Staff as if you are home. Opening the door to your room, your sanctuary awaits. Room service for breakfast - exceptional and filling. I have absolutely nothing but the highest praise for this gem of a getaway retreat in hanover. *exhales* You must experience it to appreciate all of... More

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TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
30 April 2012

Thank you so much Stacey for this great review. We are delighted to know that you loved our facilities and had a great time. We know that our guests have choices when deciding to stay here and appreciate them for selecting us. Please come back and see us, we are looking forward to seeing you with us again. Jeff Makhlouf... More

Baltimore, Maryland
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

I travel to Hanover several times a year on business and on my last trip decided to try the Hotel at Arundel Preserve for the first time. I was impressed when I entered the lobby, very spacious and well designed and decorated. The room was a nice size as well and nicely decorated, though neither larger nor smaller compared to... More

Was this review helpful? Yes
See 2 more reviews by misplacedmidwestern for Hanover
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review
26 April 2012

Please allow me to first sincerely thank you for writing about our hotel and for the constructive feedback. It is guests like yourself that give us feedback and help us improve on our offerings. I am taking your comments back to the team and we will re-evaluate our laundry prices as well as comunicate to the front desk your concerns... More

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Additional Information about The Hotel at Arundel Preserve

7795 Arundel Mills Boulevard, Hanover, MD 21076
Price range (per night):* 128 AUD - 213 AUD

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