As many others have previously stated this hotel is well staffed, clean, comfy, and near the AM mall. It is actually up the street from it and the existing signage can be misleading...for you must actually PASS the sign to enter the hotel parking lot. The HomeWood is on the back of the hotel (which is shared with another Hilton...
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We appreciate your positive comments and great recommendation! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my team. Lasagna is one of my favorite dishes, so I wish I would have been there to get a slice :) I am also happy to...
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I spent the first two weeks of April at this Homewood Suites during a business trip. Check-in was fast and smooth, and the room type requested was granted. The suite was nice, and has all the things you would expect in an extend-stay suite; seperate livingroom and bedroom, nice kitchen, two TVs, and even a good DVD player - a...
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Thank you so much for recently staying at our wonderful Homewood Suites Baltimore Arundel Mills. It is with this great feedback that we are able to continue offering great service and offer the best of ammenities to our guests. We are so happy that we were able to accomodate all of your needs during your time with us. We hope...
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This Homewood Suites shares their building with a Hilton Garden Inn, it's the first time that I stay at one of these, even though I was told that there are several dual branded HGI/HS hotels out there.
It was a nice surprise and a good alternative to the regular Homewod since besides the normal amenities I was able to enjoy...
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Thank you so much for recently staying at our Homewood Suites and Hilton Garden Inn complex hotel. Here at our property we believe in keeping all of the guest(s) needs in mind and offering you in all in one service. We appreciate you recognizing our hotels ammenities and cleanliness. We believe in offering service so memorable, and providing this culture...
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My girls and their friends had a great time! We stayed in the two-bedroom suite; it was very spacious and comfortable. My only complaint was the evening front desk clerk; she was not friendly at all! The shuttle to the mall was an added perk.
Thank you so much for recently staying at the Homewood Suites Baltimore-Arundel Mills. It was with great pleasure to have you as out guest to celebrate your daughter's 13th birthday party. I am certain that our accomodations met your needs. All of our suites are very spacious and allow everyone to be very comfortable during their stay. Our staff is...
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My family wanted a week-end getaway and chose Homewood Suites because of it's location and that it has a swimming pool. We loved it. Suites are nice and new. It's location is convenient to the mall and to the airport. My daughter loved the pool and the hottub. They have lifeguards on duty who actively checked the chlorine levels and...
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You can always count on us! Thank you for your positive review. I am glad to hear that our team was able to make your stay memorable. Please say a special hello to your little angels for us. We appreciate your loyalty and we look forward to your next visit soon.
Sincerely,
Michael Harold
General Manager, Homewood Suites Arundel Mills
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This was a great place. I stayed there for over 4 months with my family. The hotel was clean, the staff was very accommodating, and the beds were comfortable. My only complaints are that the hotel only has 2 washers and dryers for the entire building. If you are going to be staying and need laundry you will have to...
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Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. We are also adding washers and dryers to our hotel due to the feedback that we have received. Our...
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My experience at this hotel was great. I stayed there for almost four months and the entire staff was extremely helpful and accomodating. The room is maintained well by cleaning staff and the shuttle is a great resource for those needing a ride to the airport or just to the mall. I would highly recommend this hotel all my family...
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You can always count on us! Thank you for your positive review. I am glad to hear that my team has made your stay memorable over the course of 4 months. We appreciate your loyalty and we look forward to your next visit. We miss your group already.
Sincerely,
Michael Harold
General Manager
Homewood Suites Baltimore - Arundel Mills
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I experienced great shuttle service to and from the airport multiple times "24/7" during this trip, this saved me time and parking hassles. Thursday I had to work late at BWI and the thoughtful staff even prepared and saved me an evening meal for my return. The suite was clean, comfortable, and quite, that includes free WIFI ..... Perfect.
Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our hotel and our wonderful shuttle service that we offer. The evening meals always a huge plus to our guest(s), and happy that you were able to participate in...
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The location, the service and stay of this hotel exceed my expecations everytime. The rooms are clean and welcoming. The staff is very accommodatiing and quick to solve any room issues-which have been very few. The bed and pillows are so comfortable and have welcomed my tired body everytime. I wake up refreshed and ready for the day. Not to...
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Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. We are so happy that we were also able to resolve matters that you brought to our attention. We...
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The location is great -- close to the airport, the Arundel Mills Mall and Fort Meade. The room was quite spacious and having the little kitchen was convenient for keeping water/soda cold and for keeping leftovers from nearby restaurants. The reasons for only a 4-star review: the heating system was a bit inconsistent; room service never took our tray away;...
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Thank you so much from the Homewood Suites team for staying at our property. It is great to hear that you enjoyed yourself during your time here with us, as it was a pleasure having you. Although our hotel is a complex hotel, with the Hilton Garden Inn on the front side and the Homewood Suites on the rear, we...
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86 Reviews
91 Reviews
