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All 13 Hanover hotels »

Element by Westin Arundel Mills

3.0 of 5
7522 Teague Rd., Hanover, MD 21076
Hotel amenities
Element by Westin Arundel Mills
Ranked #6 of 13 hotels in Hanover
3.5 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    40
    26
    6
    11
    8
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2012

Stayed at Element Arundel, 1 bedroom suite for a week. Good location, close to shopping. Shuttle will take you to certain radius (can't remember exactly what miles) and pick you up (Mills, airport, car rental facility, area restaurants), was very punctual. Hotel staff was polite for the most part. We had problems with our heater system not working, took two... More

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Fort Wayne, IN
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2012

Even though I have Platinum status, I had to wait several minutes at the front desk to check in while the attendant was making a personal call. Room was nice - microwave and mini refrigerator. Shower was very modern and nice. Use the shuttle to get to/from the nearby mall and restaurants.

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Baltimore, Maryland
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 May 2012

I stay in the Hanover area on business several times a year and in the past I tended to stay at the Element more often than at other hotels (four extended stays of more than five days each stay so far this year), however, I expect this will change since the hotel is losing its edge. The Element is in... More

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See 2 more reviews by misplacedmidwestern for Hanover
Tinley Park, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Room was dirty when I checked in and never got better. They never cleaned the floors once the entire time I stayed there. The free shuttle around the area was completely useless. After calling for an hour with no answer at the front desk ended up taking a cab back to the hotel. The next next forty five minutes of... More

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2 of 5 stars Reviewed 29 April 2012
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I checked in as a single woman biz traveller late one evening. There is s huge sign that says this hotel will call police if guests have large parties in their rooms. The doors to rooms are steel plated like on flight crew cabins. I slept in my clothes and would have checked out if it was not too late... More

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baltimore
Reviewer
4 reviews 4 reviews
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5 of 5 stars Reviewed 22 April 2012

This is a place you would want to book if you just want to take time for yourslef and your family the staff was great the rooms were clean the food was lovley thay met all my needs i will be back soon and this time we are taking the kids. great job element team!!!!

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See 2 more reviews by dondra g for Hanover
Buffalo, NY
Top Contributor
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4 of 5 stars Reviewed 16 April 2012

Our family of 4 (2 adults, 7-year old daughter, 3-year old son) stayed here for an overnight in April, 2012 as we were visiting friends in the area. We had stayed here once before, in July, 2010, and remembered it being a nice place to stay! We were very happy that we did. On this visit we stayed in a... More

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virginia beach
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 April 2012

(i am now typing this from there computer.) The breakfast was not much when i went the waffle maker was broken. The pool was not open when i wanted to go, it is open from 6-10 am on weekdas then reopens at 5 pm. Some housekeeping did not speek good english. Even though it was pet friendly it was smelling... More

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Chris Dabi, General Manager at Element by Westin Arundel Mills, responded to this review
14 May 2012

Dear cupcake3146, Thank you very much for staying with us at the Element Arundel Mills! We pride ourselves on great guest service, and we are very pleased that you found our rooms to be "smelling good and clean." Thank you for your feedback about breakfast and the pool. I am sorry the waffle maker was broken when you wanted to... More

Sumter, South Carolina
1 review
5 of 5 stars Reviewed 28 March 2012

The staff were wonderful and I felt as if they genuinely cared. The general manager, Chris Dobi, would take time to talk to us if he saw us and even remembered our names and Jemica was great as well. I would definitely stay again!

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Chris Dabi, General Manager at Element by Westin Arundel Mills, responded to this review
3 April 2012

Dear jwilliams12345, Thank you for commenting on your recent experience at the Element Arundel Mills. I am very happy to hear you had such a wonderful stay with us. We feel we set ourselves apart with our service and it sounds like we did just that! We do our best to personalize our guest stays. I will extend your comments... More

Jersey City, New Jersey
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 26 March 2012 via mobile

this is my new favorite hotel. there were some major crazy things that happened that could have riuned this girls trip weekend getaway but the staff was wayyyy more than we could have asked for. no need to go dropping bombs on them, lets just say they acknowledged the issues and were willing to do whatever it took to make... More

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Chris Dabi, General Manager at Element by Westin Arundel Mills, responded to this review
3 April 2012

Dear DoubleShotMargarita, Thank you very much for staying with us at the Element Arundel Mills! We pride ourselves on great guest service, and we are very pleased that you found our staff to be ..."wayyyy more than we could have asked for". Please consider us your accommodation central for your next "girls trip weekend getaway." I am sure there is... More

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Additional Information about Element by Westin Arundel Mills

  • Element Hotel Arundel Mills
Address: 7522 Teague Rd., Hanover, MD 21076
Price range (per night):* 126 AUD - 198 AUD

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Element by Westin Arundel Mills
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