We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Hanover hotels »

Hilton Garden Inn Baltimore/Arundel Mills

3.0 of 5
7491-A New Ridge Road, Hanover, MD 21076
Hotel amenities
Hilton Garden Inn Baltimore/Arundel Mills
Ranked #9 of 13 hotels in Hanover
3.5 of 5 stars 37 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

37 reviews from our community

    Trip type
Traveller rating
    15
    9
    4
    5
    4
Date Rating
New York City, New York
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 May 2012

We stayed here last year and had a great experience and we stayed there this year and had an equally nice stay. I love the people who work here, they are nice especially if you get into a conversation with them. The room was fine, everything was fine. Great location. Go stay here if you need a hotel in the... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 21 April 2012

My husband and I stayed here on a trip to visit family and will never stay again. Although it was convenient, we had the worst experience and worst service. First, my husband forgot his toothbrush. Most hotels give you a complimentary one to tide you over. Not this hotel. They sent us upstairs to another hotel to buy one, at... More

Was this review helpful? Yes

Travellers are raving about these Hanover hotels

Residence Inn Arundel Mills BWI Airport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d279218?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
TownePlace Suites Arundel Mills BWI Airport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1175030?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Red Roof Inn Washington, DC - BW Parkway
4 of 5 stars
Show Prices ABS:HotelCheckRates-d226121?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Element by Westin Arundel Mills
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1389695?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Canada
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 April 2012

Nothing went horribly wrong on this stay, but I was nevertheless extremely disappointed. This hotel didn't even come close to meeting my expectations. The check in process was not particularly friendly. The staff member wasn't rude, but she wasn't especially welcoming either. Also, I did not find her attire professional. Low-cut pink sweater? At a Hilton? Really? I don't object... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 21 February 2012 via mobile

It was a decent experience overall my only complaints would be the indoor pool was a little cold and housekeeping wasn't totally on the ball. One day they has taken all our used bath towels and didn't replace them. Then we had to wait half an hour for someone to bring up more when they did I had requested 3... More

Was this review helpful? Yes
Bridgeport, West Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 February 2012

This was a weekend stay for business 2/3-2/5. Overall this is a standard HGI that shares space with a Homewood Suites. The front desk service was very prompt, and the bar/restaurant had standard HGI fare. This hotel is right next to the Arundel Mills Mall and provides shuttle service within a five mile radius. I have stayed in several hotels... More

Was this review helpful? Yes
See 2 more reviews by pkoonreight for Hanover
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 February 2012

The hotel itself appears to be relatively new, which is nice compared to some of the older hotels near BWI. I agree with some of the other reviewers that it's a bit confusing since both the Garden Inn and Homewood Suites are in the same building, but the staff does steer you in the right direction if you get it... More

Was this review helpful? Yes
Westminster, Maryland, United States
1 review
5 of 5 stars Reviewed 18 January 2012

I stay at this hotel quite frequently. The service, food, people are all superb. I want to especially point out the great food that Chef DeShawn and Chef Red prepare. Whatever I have it is always wonderfully prepared and presented and tastes great. I especially enjoy what ever special creations they might come up with, whether its their own version... More

Was this review helpful? Yes
Patrick Michael, General Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review
20 January 2012

Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn, Arundel Mills. It is great to recieve positive feedback from our guests and when we can recognize 3 individuals for their efforts to make your experience here a positive one. I will make sure that I pass along your kind words to... More

hpt
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 30 December 2011

I had family visiting for the holidays 2011 and being in stuffed in my 1BR apt is no fun....we opted to get them a room here for a few days. I pre-paid for the room and caught a deal on the price. It is down the street & around the corner from AA Mills Mall. I agree with others, the... More

Was this review helpful? Yes
See 4 more reviews by pky_pook for Hanover
Patrick Michael, General Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review
2 January 2012

Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn, Arundel Mills. We understand that every guest is different on their likes and dislikes, so we use this feedback to help train our staff on what our guests are looking for. I want to apologize for the inconveinces that you experienced during... More

Dallas
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 November 2011

Nice location, literally less than 3 mins from the car rental facility at BWI. Complimentary breakfast coupons would've been nice. When I stayed at the Doubletree they provided me coupons the entire stay for their breakfast buffet (free) Beds are rather comfy, have a soft/firmness adjustment dial. TV operation is sluggish. No Pay movies or game rental. Maid staff wasn't... More

Was this review helpful? Yes
See 5 more reviews by snsniff for Hanover
Kory Davis, Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review
24 November 2011

Thank you very much for staying with us at the Hilton Garden Inn Baltimore Arundel Mills! We pride ourselves on a great stay experience, and are very pleased that you found our accommodations "nice." Thank you for your feedback about the issues you had with housekeeping regarding replenishing amenities. This is not the standard we hold ourselves to , I... More

new jersey
Top Contributor
149 reviews 149 reviews
Reviews in 72 cities Reviews in 72 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 14 November 2011

Very nice beautiful hotel. Stayed 12 days and definitely would stay again. A very nice breakfast buffett with omelets cooked even eggbeaters taste great. A very nice restaurant for dinner but many restaurants in the area. Only con was if you want a great cup of coffee inyour room bring your own coffee and pot and bottled water. Fist day... More

Was this review helpful? Yes
Kory Davis, Manager at Hilton Garden Inn Baltimore/Arundel Mills, responded to this review
17 November 2011

Your kind and gracious comments regarding the Hotel facilities and the service you received are greatly appreciated. I have taken the liberty of sharing your comments with our team. It is through such candid feedback that we continue to improve upon our product and services. More

Travellers who viewed Hilton Garden Inn Baltimore/Arundel Mills also viewed

Homewood Suites by Hilton Baltimore-Arundel Mills
Show Prices ABS:HotelCheckRates-d1422263?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Hotel at Arundel Preserve
4.5 of 5 stars 86 Reviews
Hanover, MD
Show Prices ABS:HotelCheckRates-d2147028?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn and Suites Arundel Mills / Baltimore
Show Prices ABS:HotelCheckRates-d258727?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 13 hotels in Hanover, ranked by popularity »

Been to Hilton Garden Inn Baltimore/Arundel Mills? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Baltimore/Arundel Mills

  • Hilton Garden Inn Hanover
Address: 7491-A New Ridge Road, Hanover, MD 21076
Price range (per night):* 127 AUD - 187 AUD

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Baltimore/Arundel Mills, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Baltimore/Arundel Mills
Show the lowest price for this hotel (from our partners)
Show Prices