My husband and I stayed here on a trip to visit family and will never stay again. Although it was convenient, we had the worst experience and worst service. First, my husband forgot his toothbrush. Most hotels give you a complimentary one to tide you over. Not this hotel. They sent us upstairs to another hotel to buy one, at... More

Nothing went horribly wrong on this stay, but I was nevertheless extremely disappointed. This hotel didn't even come close to meeting my expectations. The check in process was not particularly friendly. The staff member wasn't rude, but she wasn't especially welcoming either. Also, I did not find her attire professional. Low-cut pink sweater? At a Hilton? Really? I don't object... More

It was a decent experience overall my only complaints would be the indoor pool was a little cold and housekeeping wasn't totally on the ball. One day they has taken all our used bath towels and didn't replace them. Then we had to wait half an hour for someone to bring up more when they did I had requested 3... More

This was a weekend stay for business 2/3-2/5. Overall this is a standard HGI that shares space with a Homewood Suites. The front desk service was very prompt, and the bar/restaurant had standard HGI fare. This hotel is right next to the Arundel Mills Mall and provides shuttle service within a five mile radius. I have stayed in several hotels... More

The hotel itself appears to be relatively new, which is nice compared to some of the older hotels near BWI. I agree with some of the other reviewers that it's a bit confusing since both the Garden Inn and Homewood Suites are in the same building, but the staff does steer you in the right direction if you get it... More

I stay at this hotel quite frequently. The service, food, people are all superb. I want to especially point out the great food that Chef DeShawn and Chef Red prepare. Whatever I have it is always wonderfully prepared and presented and tastes great. I especially enjoy what ever special creations they might come up with, whether its their own version... More

I had family visiting for the holidays 2011 and being in stuffed in my 1BR apt is no fun....we opted to get them a room here for a few days. I pre-paid for the room and caught a deal on the price. It is down the street & around the corner from AA Mills Mall. I agree with others, the... More

Nice location, literally less than 3 mins from the car rental facility at BWI. Complimentary breakfast coupons would've been nice. When I stayed at the Doubletree they provided me coupons the entire stay for their breakfast buffet (free) Beds are rather comfy, have a soft/firmness adjustment dial. TV operation is sluggish. No Pay movies or game rental. Maid staff wasn't... More

Very nice beautiful hotel. Stayed 12 days and definitely would stay again. A very nice breakfast buffett with omelets cooked even eggbeaters taste great. A very nice restaurant for dinner but many restaurants in the area. Only con was if you want a great cup of coffee inyour room bring your own coffee and pot and bottled water. Fist day... More