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All 21 Hagerstown hotels »

Econo Lodge Inn & Suites

2.0 of 5
1101 Dual Highway, Hagerstown, MD 21740 (Formerly Quality Inn)
Hotel amenities
Econo Lodge Inn & Suites
Ranked #16 of 21 hotels in Hagerstown
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    9
    5
    12
    2
    5
Date Rating
Montreal, Canada
1 review
1 of 5 stars Reviewed 2 April 2012

Worst dump we ever stayed at, Smelled terrible, bed comforter had cigarette burns. t.v. screen was filthy, and the bathtub was dirty and stained with hairs in it ,overall disgusting. . Nobody at front desk after 11.00pm,

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General Manager, Manager at Econo Lodge Inn & Suites, responded to this review
8 May 2012

I’m not exactly sure how to respond to this, as it seems your intent is only to make our hotel look as horrible as possible. If our hotel was what you claim, you would read that in the many other reviews on this website. To the contrary, the reviews here say otherwise. I would like to let you know that... More

1 review
5 of 5 stars Reviewed 31 March 2012

People who want a 5 star hotel but don't want to pay a 5 star price are the people who are writing the bad reviews. I feel that this hotel more then met my expectations. I have spent hundreds for a room (that is when you should expect more) and seen worse. I give this hotel 2 thumbs up.

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General Manager, Manager at Econo Lodge Inn & Suites, responded to this review
8 May 2012

Thank you so much, not only for taking a minute to write this review, but also for sharing your mind on how expectations make such a difference. I’ve said before in responding to other reviews, and I’ll state it here again: We cannot compete with Marriott and Hilton, who charge twice as much, or even more, per night. However, we... More

Michigan
Top Contributor
55 reviews 55 reviews
Reviews in 35 cities Reviews in 35 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 30 March 2012

This motel is an average motel providing good food and service for the price. It is a good stopping place within 2 hours of Washington D.C. I wanted a reasonable rate for a room with a queen bed, free breakfast and WIFI. I got that. The room was a little noisy from the street traffic but with earplugs it worked... More

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General Manager, Manager at Econo Lodge Inn & Suites, responded to this review
8 May 2012

Thanks for taking the time to review our hotel. Because our hotel is alongside the Dual Highway, it is true that light sleepers may wish to request a room farther from the road. We try our best to accommodate those requests, as we strive for customer satisfaction. Please stop in the next time you are passing through! More

Syracuse, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2012

Staff was extremely prompt and courteous... Non-smoking room was clean and comfortable. Room far exceeded our expectation for the price. Several places to eat just around the corner! We'll stay with this hotel chain in the future!

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General Manager, Manager at Econo Lodge Inn & Suites, responded to this review
8 May 2012

We greatly appreciate your compliments on our staff and on the cleanliness of our rooms. We’re glad to be able to make you comfortable and look forward to serving you in the future. Have a great day! More

charleston, wv
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 March 2012

This hotel was clean and also pet friendly which meets my most important criteria, but our room was very small with the smallest full size beds I've ever seen. They did not have a handicapped accessible room which meant I had to forgo a shower, not could I even close the door to the tiny bathroom with a walker or... More

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General Manager, Manager at Econo Lodge Inn & Suites, responded to this review
8 March 2012

Thanks for taking the time to review our hotel. I appreciate your compliments about our cleanliness and would also like to make a suggestion for the next time you stay with us. We have a king-bed handicapped room on the first floor and another regular room right beside it. Since they are both pet rooms, we could work a deal... More

Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

This was reasonable and the room was clean and comfortable. We had a non-smoking room. Service on the phone to reserve a room and at check in were both excellent. They offered a complementary continental breakfast, but we did not go. I was told waffles were included! I'm taking the time to write this because a review was why I... More

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General Manager, Manager at Econo Lodge Inn & Suites, responded to this review
15 February 2012

Your kind words about your stay at our hotel are greatly appreciated. It is through reviews like these that people know what to expect when they stay with us and we certainly hope that you will stay with us the next time you are in the area. If there’s anything we can do to improve our hotel, please feel free... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Stayed at this hotel on New Years Eve on our way to Myrtle Beach. We travel with our dog so it is important to find a nice hotel that is clean. We would recommend this hotel for an overnight stay as it was inexpensive, clean and quiet. They also provided a good breakfast as well. Although the hotel is older,... More

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General Manager, Front Office Manager at Econo Lodge Inn & Suites, responded to this review
26 January 2012

Thank you so much for your review of our Econo Lodge. We’re glad that you decided to choose our hotel for your stay here in Hagerstown. We’re actually the only pet friendly hotel on the Dual Highway. We appreciate your compliments on our breakfast and renovations as well. Please come and stay with us again the next time you are... More

New Orleans, Louisiana
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

I must preface by saying this is my 1st Econo Lodge experience & I booked it out of convenience on a road trip, because they are pet friendly. Made the reservation online a day prior via Southwest Airlines to double up on points. Upon entering at 7p, there was no one at the front desk but a big sign says... More

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General Manager, Front Office Manager at Econo Lodge Inn & Suites, responded to this review
5 December 2011

I must preface by saying that your experience as stated above is not reflective of the rest of our customers, as can be verified by reading our reviews here. In fact, we just had our AAA inspection days after you were a guest here, and we easily passed the inspection of a very thorough inspector. It should be noted that... More

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Philadelphia, PA
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 November 2011

This is a nice economical hotel to stay in. Very welcoming at the desk. Clean & large room. Excellent free continental breakfast; waffle maker was great. I have 2 different business trips to this area each year. Yes, I would absolutely stay here again. Note: they no longer except Corporate Lodging discounts.

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See 2 more reviews by Tiggy1117 for Hagerstown
General Manager, Front Office Manager at Econo Lodge Inn & Suites, responded to this review
5 December 2011

Thanks so much for your 5-star review of our hotel. We greatly appreciate your compliments. You are correct that we are not currently accepting Corporate Lodging, as they have not paid us accurately and unfortunately have not attempted to make it right with us. We certainly look forward to having you stay with us the next time you are in... More

pittsburgh
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

For this category of lodging, I easily give this place five stars. It fulfills all requirements and more. I am currently staying here amidst a two night say en route to home for Thanksgiving (college break). I am an employee at another Choice hotel, and know what should be expected of hotels in the company. I chose this hotel as... More

Was this review helpful? Yes
General Manager, Manager at Econo Lodge Inn & Suites, responded to this review
26 November 2011

Thanks so much for writing such an awesome review of our hotel! It's definitely a plus to actually have an employee of another hotel take the time to give their input, since they understand the ups and downs of hotel expectations, service, and facilities. You were very well-rounded and it's much appreciated. Unfortunately, while people often take time out to... More

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Additional Information about Econo Lodge Inn & Suites

  • Econo Lodge Hagerstown
  • Hagerstown Quality Inn
Address: 1101 Dual Highway, Hagerstown, MD 21740 (Formerly Quality Inn)
Price range (per night):* 69 AUD - 76 AUD

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Econo Lodge Inn & Suites
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