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All 21 Hagerstown hotels »

Country Inn & Suites/Hagerstown

2.5 of 5
17612 Valley Mall Road, Hagerstown, MD 21740
Hotel amenities
Country Inn & Suites/Hagerstown
Ranked #13 of 21 hotels in Hagerstown
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    21
    15
    6
    6
    0
Date Rating
Mid-Hudson Valley, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 23 April 2012

Just an overnight stop on our way back from Florida. Looked nice from the outside. The lobby was very clean, but the room had an odor... We had a problem with the room key. Kelly, the clerk was VERY helpful.

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Syracuse, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 19 April 2012

I'm not sure how to put this...The hotel was very nice- breakfast was good, the room was clean and comfortable. There was not a hot tub (disappointing), but the pool was very nice and the temp was good. The walls however, must be made out of cardboard. I'm glad my kids were in the other room on the pull out... More

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Charlotte, NC
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 April 2012

We stayed here on a drive from NC to CT... this is a good stop a little more than half-way. We arrived late, close to midnight. The staff person was welcoming, the hotel was clean and inviting, the bedroom and bathroom were both very clean, the beds comfortable. We had ordered a roll-away bed for the room, but this was... More

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Napanoch, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2012

The good news is that this hotel is pet friendly. So if you're traveling with Fido or Fifi, you'll be welcomed here. The bad news? Well, let's begin with the telephone system. We could get an outside dial tone, but all those buttons for instant access--marked "desk" or "housekeeping" or "emergency"--didn't work at all. That's right, even the "emergency" phone... More

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Washington DC
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 April 2012

We made a mystery" reservation on Hotwire for a very low price, so our expectations were not high. We were pleasantly surprised. The desk clerk was accommodating and gave us our preferred room type. The room was huge and so quiet that we didn't even know until we were checking out that the boisterous family of four we had seen... More

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Connecticut
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 March 2012

Traveling I - 81 from NC to Connecticut can be a long trip. This is a great night's rest at just about the half-way point. The price was right...the bed very comfortable...the location convenient...the breakfast buffet very good...the service by staff first class. We enjoyed our stay in a very comfortable room. This was our second stay here and when... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
31 March 2012

We would like to thank you for the opportunity to had served you and we hope we will continue to serve you in the near future when your travels bring you back to the area. Customers like you are the key to our success and the foundation of our business and we want you to be satisfied at all times... More

Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 15 March 2012

Very friendly and helpful staff who went out of their way to make sure everything was okay. However we had a noisy fridge that we didn't notice until we were in bed with the TV off. Slept okay anyway, but the staff was very apologetic and I received an email back from the manager saying they are taking care of... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
31 March 2012

We thank you for choosing The Country Inn & Suites for your stay in March and we hope to continue to serve you in the near future when your travels bring you back to the area. We are pleased you enjoyed your stay with us with everything except the fridge being loud and we have took care of that issue... More

1 review
3 of 5 stars Reviewed 12 March 2012 via mobile

Me and my husband stayed here traveling to ny.Hotel seems to be under some kind of renovation.Check in was quick and easy.Rooms are ok..nothing to get excited about.Furniture has stains on them and and fridgerator is noisy.Breakfast was ok.Some of the pastries seemed stale and the bread was so hard i didnt even have to put it in the toaster.Linda... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
31 March 2012

We deeply apologize for the experience you encounter during your stay with us and we have addressed the issues reguarding the concerns you had with your stay. We do apologize deeply for the renovation's and we are almost finished, so we can have our beautiful property back in order. We had a major pipe bust and it caused a lot... More

Frostburg, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 October 2011

nicest place and great price everyone was so nice great breakfast too

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
4 November 2011

It was our pleasure to had the opportunity to have served you and we hope you will continue to stay with us when your travels bring you back to the area. Customers like you are key to our success and the foundation of our business and we value your business very much. We thank you for your stay and we... More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 October 2011

We really enjoyed our 2 night stay at this hotel. Really deserves a 4.5 rating, the only thing less than perfect was the comfort of the bed, which of course is rather subjective. The reservations were accurate, and our room was quite spacious and very clean. The limited interactions that we had with the staff were always pleasant, and the... More

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hgtn, General Manager at Country Inn & Suites/Hagerstown, responded to this review
4 November 2011

Thank you for selecting The Country Inn & Suites for your stay and it was our pleasure to had the opportunity to had served you and we hope we may serve you again in the near future. So pleased you enjoyed our breakfast and the staff we have on board, we love offering our guest our great customer service skills.... More

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Additional Information about Country Inn & Suites/Hagerstown

  • Country Inn Hagerstown
  • Hagerstown Country Inn
Address: 17612 Valley Mall Road, Hagerstown, MD 21740
Price range (per night):* 114 AUD - 143 AUD

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