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All 21 Hagerstown hotels »

Hagerstown Hotel and Convention Center

3.0 of 5
1910 Dual Highway, Hagerstown, MD 21740
Hotel amenities
Hagerstown Hotel and Convention Center
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Ranked #7 of 21 hotels in Hagerstown
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    20
    7
    3
    3
    2
Date Rating
Kansas City, Missouri
2 reviews
2 helpful votes 2 helpful votes
“So surprised!”
5 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

I stopped here with my husband on our way to Conn. and found this hotel on trip advisor. We were looking for good reviews and a great price. A little nervous about not staying at our typical Name brands but very thankful we gave it a shot! It is older and not all the fancy amenities but a staff and... More

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
23 May 2012

Thank you for your time in sharing your experience with us online. It has meant a great deal to our staff to see that our friendly hospitaity has made an impact on your visit. It is true, we are an older ndependant hotel but we still deliver great, friendly service! We look forward to seeing you again! Sincerely, Stacey Schuhardt More

1 review
2 helpful votes 2 helpful votes
“Great stay, Great staff!”
5 of 5 stars Reviewed 4 May 2012 via mobile
2
people found this review helpful

Had a wonderful stay, And the food in the restaurant was great.had a staff worker (Jay)help us with our bags. He made us feel like we were at home. A must stay in Hagerstown!!!

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
11 May 2012

I am so happy to see you enjoyed your stay and felt at home with us! We do have a great staff and I want to thank you for acknowleding one of our All-Stars! Your comments are well appreciated. Best Regards, Stacey Schuhardt More

Dover NJ
1 review
4 helpful votes 4 helpful votes
“Civil War Sminar”
5 of 5 stars Reviewed 23 April 2012
4
people found this review helpful

I stayed at the HHCC for last weeks Civil War Seminar. I had a wonderful stay at the hotel. The convention facilities and food were excellent. The rooms were clean and quiet. The staff was very friendly and helpful. They showed a high level of professionalism. I am glad I had the oportunity to stay at this hotel. This hotel... More

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
25 April 2012

David, I am so happy to know you enjoyed the seminars and the hotel. It is always a pleasure to read such positive feedback from our guests. We hope you are able to make us your home again the next time you are in the area....I will even work on your suggestions. Thank you for taking the time to share... More

Jefferson
1 review
4 helpful votes 4 helpful votes
“Good Deal :)”
5 of 5 stars Reviewed 14 April 2012
4
people found this review helpful

I was pleasantly surprised. I stayed because they had a coupon in one of the travel books. Shelly checked me in. She was very helpful with planning the next days travel. I had a comfortable bed and the room was very clean. The next morning they had a delicious hot breakfast buffet. The waitresses were so friendly, they went out... More

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
25 April 2012

Thank you for your review of our hotel and staff. Your kind comments have been passed on to our staff and we look forward to having you stay with us again soon! You are correct, a staff who enjoys their job definately shines through with great customer service. We truly love what we do! Best Regards, Stacey Schuhardt More

Chapel Hill, NC
1 review
4 helpful votes 4 helpful votes
“A most welcome surprise at the end of a long day”
5 of 5 stars Reviewed 11 April 2012
4
people found this review helpful

After working all day and then driving 6.5 hours on the I 81 route to NYC, we found HHCC in an interstate coupon book and their ad stood out above the others. BUT the late night desk staff proved they were more than a coupon ad. Then we get to the room and it was immaculate; the decor, the amenities,... More

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
12 April 2012

Robert, How wonderful to read such a positive review of our hotel. We can't thank you enough for sharing your experience with everyone. It is our expectation to deliver our warm hospitality and a clean place to feel at home for the night to each and every guest that stays with us. Your comments were well received with excitement by... More

Falling Waters
1 review
3 helpful votes 3 helpful votes
“Great Hotel & Great Value!!!! and Great Service.”
5 of 5 stars Reviewed 8 April 2012
3
people found this review helpful

My stay was very extravagant. We had a extremely nice room and it was really clean. We got a king non smoking room and the pillows just alone were above expectations! It was very quite and everyone made us feel at home and very welcomed. I enjoyed the hot breakfast buffet that came with the room. I would like to... More

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
12 April 2012

Thank you for your review of our hotel. We are so happy to hear you enjoyed your stay and hope you do come back to visit us soon. It is so nice to hear our staff has been able to make an impression on your visit and thank you for the kind mention of one of our shining stars! Sincerely,... More

Charleston, West Virginia
1 review
4 helpful votes 4 helpful votes
“GREAT food and great service”
5 of 5 stars Reviewed 2 April 2012
4
people found this review helpful

We checked in based on our desire to stay in a "non-chain" hotel and were so pleased at the serivece and friendliness of the staff that we checked back in later the same week-end.. The hotel was great- very clean and comfortable, but we returned because we LOVED the food and service. I highly recommend asking for the special in... More

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
4 April 2012

It means so much to our staff to have been able to leave such a lasting impression on your visit that it brought you back to us so quickly. From our warm and friendly staff to our Chef and his wonderful addition to our hotel, we hope to always provide our guests with the same experience you had during your... More

Hagerstown, Maryland
1 review
1 helpful vote 1 helpful vote
“Excellent Service! Friendly Staff!”
5 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

Excellent Service! Friendly Staff! Clean Rooms and Comfy Beds!!!

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
4 April 2012

The staff and I are so pleased you had an excellent stay with us! Please let us know if you return to the area as we would love to continue providing our warmest hospitality. Best Regards, Stacey Schuhardt More

Farmville, Virginia
1 review
2 helpful votes 2 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed 29 February 2012
2
people found this review helpful

My stay was outstanding and I wanted to thank Kathy for her kindness and professionalism. She is shinning star and an asset to the hotel industry. Also, the rest of the staff was great very helpful and caring. I would recommend your hotel and definently come back. Thank you! Gary G

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
5 March 2012

Gary, I want to thank you on behalf of the hotel for your recent review of your visit with us. How kind of you to mention one of our shining stars! Kathy is an asset to this industry, you are correct. We are so pleased you found the hotel to be a great place to stay and we are so... More

Tecumseh, Michigan
1 review
2 helpful votes 2 helpful votes
“Joe and Sue”
5 of 5 stars Reviewed 19 February 2012
2
people found this review helpful

My wife and I have been on the road from michigan to florida and have stayed at nine hotels so far. We rate this one as the best value. They honored the coupon in the tourist magazine. The room was great. WiFi was very good.Receptionist was very friendly and helpful. A buffet breakfast in the restaurant is included, which is... More

Was this review helpful? Yes
Stacey Schuhardt, General Manager at Hagerstown Hotel and Convention Center, responded to this review
29 February 2012

Joe & Sue, Thank you for your kind remarks about the hotel and staff. We are pleased we were able to make your stay a memorable one. We are always open for suggestions on how to improve and provide the warmest hospitality possible for our guests, so please feel free to contact me personally with any additional comments. We look... More

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Additional Information about Hagerstown Hotel and Convention Center

1910 Dual Highway, Hagerstown, MD 21740
Price range (per night):* 79 AUD - 103 AUD

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Hagerstown Hotel and Convention Center
1910 Dual Highway
Hagerstown, MD 21740
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