My family and I come and stayed at this property this month and enjoyed it. Steve, was at the front desk upon check-in, and allow us to check in early even though it was way before check in time. In addition to this, he acknowledged my diamond elite status and upgraded our room to a suite. The lever of customer...
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I stayed here for two days and thoroughly enjoyed my stay. My room was very clean and fresh. It had all of the conveniences. Good coffee pot with name brand coffee, great selection of bath amenities and nice new towels. The bed was comfortable and the air conditioning worked flawlessly. My high speed internet was very fast and had a...
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Thanks for your comments. They are very helpful to us in serving both the business-professional traveler like yourself as well as our liesure guests. Also please be aware that there is a new exciting Casino and entertainment venue opening at nearby Arundel Mills Mall. Let us know when you are returning so we can anticipate your needs.
John Mayotte
Director...
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I just stayed here for three nights. By far the most reasonably priced hotel in this area. Booked to stay another 30 days next month. Place is nice and clean. Bfast was great. Staff is very nice. Would recommend this to anyone headed to this area. The hotel is a little out of the way, but within striking distance to...
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Thank you. We are really glad you had such a great stay and feel that you received excellent price value. Please let us know when you may be returning so we can anticipate and deliver anything you need....
John Mayotte
Director of Sales
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We (my mother, my 2 young children and I) stayed here for 4 nights during spring break. My kids were in the pool every night, and they LOVED it. We utilized the free shuttle every day, which took us to the light rail or Amtrak, whichever we needed, and they were always prompt in picking us back up. The customer...
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We are so pleased that you had a pleasant stay and that you experienced very good customer service. I will passon your comments about the breakfast and waffle maker though. And let us know when you might be returning for another trip to the Baltimore-Washington Market so we can anticipate your needs. There is so much to do and we...
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I don't know what makes this "Plus," but it is a very nice hotel. I especially liked the pool, hot tub, sauna, and exercise room. The location was very convenient, even for going to Annapolis. If you come from the airport, they have a shuttle bus and there's a very nice restaurant on site. This is my third time staying...
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Thank You so much for your comments. Please let us know if there is anything more we can do to make your visit pleasurable.
John Mayotte
Director of Sales-Corporate and Government
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Easily the Best Best Western I have ever stayed at! Beautiful hotel, nice pool, excellent breakfast. Complimentary shuttle picked us up at the airport, then in the afternoon shuttled us to the nearby Arundel Mills mall, then picked us back up. Allowed us to stop to grab a bottle of wine and then the following morning shuttled us to the...
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We really appreciate your comments. Please let us know if there is anything more we can do to make your stay even better!!!
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lovely clean hotel. very helpful staff. out of the way but quiet area. about an hour drive from washington dc. the pool and hot tub were very nice. nicely heated and a good large size. after 9.00 i had the pool to myself. the breakfast was plentyful with hot and cold choices. very comfortable beds. we were out most days...
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I have stayed here twice, with both friends and family. both times the hotel was clean and quiet. the last time I stayed with my wife in a suite, which was very nice and at a reasonable price. the restraunt next to the hotel was also very good. a little out of the way, but thats what I like. The...
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After a very long day at BWI the employees at Best Western Plus BWI were brilliant. The shuttle driver came right away to collect us from the airport, Ryan quickly checked us in to include a great military rate. My son was thrilled with the pool the next morning and the breakfast and complimentary internet were perfect. Shuttles to the...
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Thank you for such a kind review! I am happy we were able to make a long day of travel easier at the end of the day! Ryan and the rest of the staff will be hearing your kind review so they know what a great job they are doing! Please come back and visit us again soon!
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Park and Fly is the best deal around if you have an early flight or your trip is longer than a few days. Hotel was excellent and the staff courteous and helpful. Restaurant next store was convenient and had good wings. Van was on time on both ends. Anxiety was kept to the bare minimum. Would definitely stay here again!
We are happy to hear that we were able to keep your stress level down during your holiday travels! I will be passing along your wonderful review to the entire staff so they know to keep up the great work! We hope to see you again during your travels in and out of BWI Airport!
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