People very nice. Clean, simple, straightforward. No frills. Good value. Shoutout to Alethea who is a big supporter of TripAdvisor. Very quiet commerical area with food and shopping nearby. They care about customer service here.

I had a great experience staying there.The manager Ms. Alethea was great when i needed anything she helped her customer service was great good job.I am planning a trip i will stay there again . Thank you Ms. Alethea

I have stayed at this hotel weekly for the last six months. The staff is friendly and courteous, especially Curtis and Alethea. The rooms are a good size and clean with a full kitchen. I will continue booking this hotel for my business needs.

This was my first time in an extended stay. I am now a fan! I felt like i was at home with the bonus of a concierge. Property was clean and quiet. Lots of coffee..(thanks) laundry facility was clean, vending was well stocked continental breakfast was ample. Most hotels have something broken or out of order, I was there for... More

My experience at Stay America Columbia Gateway was one of the best stays in a hotel. Ellen checked me in and informed me of the service provided and most of all the safety; Ellen did not realize it, but safety was a big issue for me. The hotel, including the room and common areas was immaculate. I usually bring wipes... More

I stayed here for 2.5 months for work. Staff was excellent. EVERYONE was friendly from the front desk to housekeeping. They made me feel at home and took time to ask me how my day was and how I was doing. Very knowlegable about the location, which is great (tons of shopping and restaurants nearby, and a Wegmans and Trader... More

I stayed at Extended Stay America with a group I was travelling with on business from Orlando. The staff was very welcoming and helpful. I especially appreciated the help Aletha gave us in helping us find local place to eat and drink. We had a great time and really enjoyed our stay there.

Our family is currently booked in this hotel for 2months while waiting for a new apartment. I choose this hotel for its simple but nice and clean atmosphere. We actually may being staying longer then 2 months its convience we feel safe and at home. the Personnels are very friendly and accomodating. I would like to mention Alethea who has... More

This was my first time using an Extended Stay America hotel, and I will definitely use this hotel (chain) again. The price was great, the hotel was clean with a friendly contemporary design. The staff, specifically Althea and Curtis were extremely courteous and accomodating. I had a late check-in and was exhausted. Every single staff member was extremely congenial and... More