Was really amazed at the hotel after reading some people wrote yes it was pricey but the room we had was real large on the first floor .but it was clean. Up to date Came in an out all night long the group I was with was rather loud .The buffet was alittle high priced but the food was good... More

Hotel would be average at best, decor is dated, roof leaking in lobby, etc. But the real issue is the stink bugs in the room. Two nights in a row, I see bugs crawling on the ceiling, does not make for a good nights sleep... When I checked out, person at the front desk wasn't surprised of my complaint, she... More

Had read some reviews of this hotel before arrival and was kind of dreading our night there - lots of people going on and on about stink bugs - not sure what they are but didnt sound good! Anyway got there and staff were quite friendly and helpful and although it did take some time did get my rooms sorted... More

Management and front desk service was extremely poor. I had left my phone charger at the hotel and called to confirm they had it and the time I could come by to pick it up. Drove 40 minutes at the confirmed time only to find that they had locked it in a safe and the only person with access to... More

Went here for business spent only one day. The staff was very friendly. The hotel was very clean and the lunch we had during the seminar was very good. The setting is nice as well there is a small lake in the back of the property with a board walk type dock that you can walk about a quarter mile... More

This used to be a very worn out hotel. In the last year or so they renovated the lobby and tower rooms. Not sure about the Lodge area. Lobby is very comfortable; so are the rooms. Club level was a little noisy, not sure why since it's the top floor. The catering department could use a little help though. Lobby... More

I was expecting much nicer from a Sheraton, especially since we are SPG Preferred Guest Members I was expecting to be treated like a Preferred SPG memeber, I would hate to see if you were NOT an SPG Member!! . They put us in an area they call " The Lodge" instead of the "Tower" The room was way at... More

We stayed at the hotel for a business trip; it was recommended by our clients. It's in a suburban location near a mall, so nothing special although some rooms look out onto a pretty lake. The staff made this a five star hotel. The front desk, restaurant and bar staff, and a hotel worker who walked me to the hard... More

I stayed here for just one night and was very happy. Now I must preface this by saying that I am a platinum SPG ember, so I was clearly treated better than the average for that reason. But I stay at a lot of Sheratons and this one gave me the best treatment of all of them, so I have... More