This summer, we made reservations to spend a final romantic night together before our first child was due (I was 8 months pregnant), but unfortunately Hurricane Irene decided to stop by the East Coast, and we were forced to cancel our trip. When I called to cancel, the owners first tried to convince me to come up anyway, despite the...
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Events happen beyond everyone's control and we understand that, so we often issue a cancellation courtesy certificate in lieu of guests losing their deposit. The certificate DOES NOT expire, and is normally limited to redemption during our six-and-a-half month off-season (Nov-May 15) or when we happen to have unsold rooms available. This ends up being a win-win for everyone and...
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