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All 1 Thomaston hotels »

Hampton Inn & Suites Rockland

190 New County Rd, Thomaston, ME 04861
Hotel amenities
Ranked #1 of 1 hotels in Thomaston
4.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    27
    12
    2
    2
    2
Date Rating
2nd grd tchr
Long Island,NY
Reviewer
4 reviews
7 helpful votes
5 of 5 stars Reviewed 27 November 2011
1
person found this review helpful

Stayed 3 nights over the Thanksgiving holiday. Can certainly recommend this hotel highly. Very clean facility. Large, well thought out rooms. The only hotel I've stayed at in ages that provided two spots on which we could place our luggage. Micro, fridge, coffee maker, large bathroom with very ample vanity space, plenty of towels, large well lit room, very comfortable... More

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BiteMe76
Winter Garden, Florida
1 review
3 of 5 stars Reviewed 22 November 2011

Staff is friendly and hotel is pretty clean. My only complaint was the yellow hot water coming out from the sink and shower. When I called the front desk, their response was to just let it run longer. Running the hot water longer did not change the color of the water. Ended up having to take a cold shower since... More

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Traveltheworldfun
New York
Contributor
20 reviews
32 helpful votes
5 of 5 stars Reviewed 15 November 2011

I am saddened to read the negative comments that are listed here. Everytime I stay at the hotel I am treated very well. It is a newer hotel and very clean, the rooms are large and well appointed, and a nice Hampton Inn Breakfast! I have been here three or four times over the past two years and have always... More

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James Kitchen, General Manager at Hampton Inn & Suites Rockland, responded to this review
18 November 2011

Thank you for your very nice comments. It is a high compliment that you return to our hotel. We look forward to your next visit! More

joyce n
Enfield, Connecticut
1 review
1 of 5 stars Reviewed 18 October 2011

I to after driving 6hours in the rain was not satisfied. The front desk clerk was not professional at all. She got angry with me because I was not understanding her. I am from Maine and I will never stop there again. She pissed me off and ruined my night. More

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James Kitchen, General Manager at Hampton Inn & Suites Rockland, responded to this review
26 October 2011

I apologize that we came off as rude, we do however, require cash paying guests to provide a valid credit card or $125 cash room, security deposit. I am sorry this made you mad and ruined your night. Unfortunately, prior problems with other guests have made it necessary for us to put this policy in place to protect our facility.... More

Pleilani
Honolulu, Hawaii
Contributor
13 reviews
5 helpful votes
1 of 5 stars Reviewed 7 October 2011

After driving eight hours, ended up with nothing I had asked for. I had requested a certain kind of room- which I was told was unavailable after checking in- instead my husband had to sleep on the floor!! The woman at the front desk was awful- telling me we could leave if we didn't like it- stay anywhere but there!! More

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James Kitchen, Manager at Hampton Inn & Suites Rockland, responded to this review
14 October 2011

Thank you for contacting us directly so we could address your concerns and make you happy. We will be using this situation in our staff training and review. We appreciate your feedback so we can improve. More

NHnativesNH
nh
Reviewer
4 reviews
9 helpful votes
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

Our family visits this area annually, and this year our usual hotel was booked. We read reviews on this site, decided to stay here and were happy with the choice. The staff was friendly, rooms were clean and comfortable. At breakfast, there was a good variety available and staff was ready to refill items or assist guests as needed. It... More

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James Kitchen, Manager at Hampton Inn & Suites Rockland, responded to this review
14 September 2011

Thank you for your nice comments. We are glad you enjoyed your stay and forward to your return the next time you are in the Rockland area. Have a great day! More

Mkane95
Madison Ct
Contributor
11 reviews
6 helpful votes
5 of 5 stars Reviewed 19 August 2011

We decided to stop here for two nights to break up a trip from ct to bar harbor. We arrived at 12:30 pm and our room was already ready and the people at the front desk was very talkative and kind. She recommended a place called Millers Seafood which was a cute place with good mussels and the best fish... More

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James Kitchen, General Manager at Hampton Inn & Suites Rockland, responded to this review
14 October 2011

Thank you for your nice comments; it is always nice to hear the good things! More

kevinmullen1313
boston
Contributor
14 reviews
8 helpful votes
4 of 5 stars Reviewed 19 August 2011

We stayed here last year and again this week for 1 night. After a HORROR show at the new downtown Hampton Inn in Portland - we needed sleep not found at the other property. Place was full - ended up in the front of the bldg- there is traffic noise heard in those rooms. Breakfast fare at both Hampton Inns... More

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James Kitchen, Manager at Hampton Inn & Suites Rockland, responded to this review
14 October 2011

Good news to report; Hampton Hotels will be adding Hot Cooked Oatmeal everyday by November 15, 2011. This new choice should help keep breakfast fresh! More

Bognorboyz
London, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 9 August 2011

If you get the chance, uprade to the king suite. Alhough two queen beds seems more comfortable, the king suites are at the back of the hotel and less exposed to Route 1 which is pretty busy even at night. The king bed was pretty huge for two six-footers. More

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maggiemayWIS
Rumford, Maine
Contributor
13 reviews
11 helpful votes
5 of 5 stars Reviewed 9 August 2011

My husband and I stayed here in July during the Blues Festival. At check in we were upgraded to a suite at no extra charge, which was nice. The room was very clean, comfortable bed, and spacious. The breakfast was very good, nice selection. And just a short drive to Rockland Harbor. More

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Hampton Inn & Suites Rockland Also Known As

  • Hampton Inn Rockland
  • Hampton Inn Thomaston
  • Thomaston Hampton Inn
Address: 190 New County Rd, Thomaston, ME 04861

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