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Hyatt Place Portland - Old Port

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Traveller (136)
360
Panoramas (11)
Room & Suite (132)

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About

#10 of 26 hotels in Portland
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome to Hyatt Place Portland-Old Port, a hotel like no other in the country. As the only Hyatt hotel in Maine, we make an impression on our guests that lasts, with unique designs and guestroom layouts that put to shame the standard feel you get from other hotels. Not only that, but our views of Portland are impeccable-waterfront and city views set us aside as better than the rest, where a short walk is all you need to be inside Maine's renowned Old Port.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Heated pool
Free breakfast
Kids stay free
Children's television networks
Free shuttle or taxi services
Conference facilities
Paid public parking on-site
Car park
Wifi
Bar / lounge
Coffee shop
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Meeting rooms
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Bay View
Languages Spoken
English
1,315Review24Q+A100Room tips

Reviews
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vincentbonnassieux wrote a review 17 Mar
Mystic, Connecticut3 contributions
Very clean, and perfectly located downtown . Good breakfast, although a bit busy during the week end. Staff was very friendly and helpfull I recommend using the valet parking . Although a bit pricey , this is worth every penny (valet staff was great)
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Voyage51379023717 wrote a review 15 Mar
North Conway, New Hampshire2 contributions1 helpful vote
While the room was spacious and comfortable, a few minor changes would’ve made it my review gain another star. A very small mini fridge was placed on the floor making it extremely awkward to access while a counter above it had plenty of room to hold it. A light over that area would’ve also been helpful as it was very dark. Full length mirror would’ve been appreciated as well. The breakfast buffet had some good points such as steel cut oats and fruit/yogurt that were satisfying; but in general, the hot breakfast was disappointing especially the cold, tasteless scrambled eggs broken into tiny pieces. The dining area needs some serious updating. Furniture is rundown and my table was wobbly. Aside from the hotels deterioration, the staff was wonderful and helpful.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 3 days ago
Thank you for your recent stay with us here in Portland, We appreciate the feedback, and are sorry to see your time at the hotel had been anything less than satisfactory. Thank you for taking the time to share the details of your stay, we will be sure to review these comments with our maintenance and F&B team for review moving forward so that we may address these concerns. In addition, we will be sure to share the positive notes regarding our staff, as I am sure they will appreciate it. I hope we have a better opportunity next time to provide a more comfortable experience, and thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rachelandkoji wrote a review 14 Mar
3 contributions
Everyone working was nice, friendly and helpful. The hotel location id amazing, very walkable to everything. The room was nice and clean, and the breakfast in the morning was delicious with lots of options.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 3 days ago
Thank you for your recent stay with us here in Portland! I'm glad to hear you've enjoyed your time with us at the hotel, definitely a great location. We appreciate you've taken the time to share the details of your stay, and hope to see you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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poppybartlett wrote a review 6 Mar
1 contribution
Perfect location for the Old Port in Portland! Walking is possible for all major venues, shopping, entertainment and dining. The Hyatt was clean, very clean, and comfortable. At no point did I have to ask for anything at all. The staff was friendly and the breakfast was a full fare, not just cereal. I've seen many complain about the valet charge, but you could never park in such a safe space for that price in this location otherwise.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 1 week ago
Thank you for your recent stay with us here in Portland, Glad to hear you've enjoyed your time at the hotel, definitely a great spot to check out the downtown area! I'll be sure to pass along the feedback to our team, as I know they will appreciate it. Thank you for taking the time to share the details of your stay, and we hope to see you again next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anonymousB6145PM wrote a review 5 Mar
1 contribution
Was able to check in early since I arrived early. Staff was friendly and accommodating. Hotel was clean and quiet. Excellent location, right in Old Port. Very affordable this time of year. Highly recommended!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 1 week ago
Thank you for your recent stay with us here in Portland! Glad to hear you've enjoyed your time with us here in the Old Port, and we appreciate you've taken the time to share your experience with us! Thank you for the kind words, and we hope to see you back next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dzhushma wrote a review 3 Mar
New York Mills, New York1 contribution
Had a great time once again at Hyatt. Have stayed several times before and they never disappoint. Room was clean, and staff were very helpful! We had a suite on the 7th floor, and the view was awesome!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 1 week ago
Thank you for your stay with us here in Portland! Very glad to hear your return trip with us was another positive one, we appreciate the kind words and will share with the team! We look forward to seeing you again next time you visit Portland.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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stolietta wrote a review Feb 2024
Dracut, Massachusetts34 contributions20 helpful votes
This isn’t the most modern hotel but it is clean, the staff is awesome, and it is in a great location. Almost every place we wanted to visit is within walking distance. Breakfast is also included and is pretty decent.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 2 weeks ago
Thank you for your recent stay with us, I'm glad to hear you've enjoyed your time at the hotel and we will be sure to share the kind words with our team! We appreciate the feedback, and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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scottmitchell2024 wrote a review Feb 2024
Norridgewock, Maine1 contribution
We picked the perfect place to stay to play in Portland, Me. The Hyatt is near all of our favorite haunts in the Old Port section of Portland. Our goal was to eat, drink and relax and the Hyatt made that happen.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 2 weeks ago
Thank you for staying with us here in Portland! Glad to hear you've had a positive experience with us at the hotel, definitely a great spot to check out everything in the Old Port, and we appreciate your feedback! We hope to see you again next time you visit our lovely city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sjv968 wrote a review Feb 2024
Foxborough, Massachusetts1 contribution
Great Old Port location. Quiet, clean rooms. Oddly neither door on the bathrooms ( we had adjoining rooms) had locks that worked, one lock was completely missing leaving a rather large hole in it's place.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 2 weeks ago
Thank you for your recent stay with us here at the Hyatt Place, glad to hear you've had an overall positive experience, and I'll be sure to share these comments with our maintenance team to follow up. If you have any additional details regarding room specifics, please feel free to contact us directly here at the hotel. Otherwise, I hope we have an opportunity to welcome you back next time. Take care,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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travellerE2801CH wrote a review Feb 2024
1 contribution
we had an excellent day with the family of five over winter break. The location was very close to all the restaurants. Parking was valet parking, but the valet service also allowed for shuttle to the local activities.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hyatt Place, Guest Services / Front Office at Hyatt Place Portland - Old Port
Responded 2 weeks ago
Thank you for your recent stay with us here in Portland! Glad to see you've enjoyed your time with us here at the hotel, and we hope to welcome you back soon! Take care,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$192 - AU$335 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
130
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HYATT PLACE PORTLAND - OLD PORT (AU$192): 2024 Prices & Reviews (Maine) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hyatt Place Portland - Old Port
Which popular attractions are close to Hyatt Place Portland - Old Port?
Nearby attractions include Portland Explorer (0.3 km), Commercial Street (0.2 km), and Old Port (0.4 km).
What are some of the property amenities at Hyatt Place Portland - Old Port?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hyatt Place Portland - Old Port?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Portland - Old Port?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hyatt Place Portland - Old Port?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt Place Portland - Old Port?
Conveniently located restaurants include Gorgeous Gelato, Portland, The Gelato Fiasco Old Port, and Standard Baking Co..
Are there opportunities to exercise at Hyatt Place Portland - Old Port?
Yes, guests have access to a heated pool during their stay.
Is Hyatt Place Portland - Old Port located near the city centre?
Yes, it is 0.1 km away from the centre of Portland.
Are any cleaning services offered at Hyatt Place Portland - Old Port?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Place Portland - Old Port offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Hyatt Place Portland - Old Port?
Many travellers enjoy visiting Portland Explorer (0.3 km), The Wadsworth-Longfellow House (0.5 km), and Goddard Mansion (4.8 km).