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Hilton Garden Inn Portland Downtown Waterfront

3.0 of 5
65 Commercial Street, Portland, ME 04101
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Hilton Garden Inn Portland Downtown Waterfront
Ranked #4 of 16 hotels in Portland
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374 reviews from our community

Traveller rating
    181
    140
    39
    8
    6
See reviews for
Families
75
 
Couples
168
 
Solo
11
 
Business
48
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New Ipswich, New Hampshire
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Very good hotel, especially for the pups. We have two huskies who were a complete hit, and the extra room charge for the dogs is very reasonable. We have reserved at this hotel again during July for the YogaFest, and since I liked the room we had, the front desk put us back in it. Overall, a terrific Hilton property.... More

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review
17 May 2013

We are very pleased and thankful for your positive review. Competition is geting tougher and tougher in the Old Port, so feedback through Trip Advisor is critical for our online reputation. Thank you for taking the time to review our hotel and thank you for the great idea of serving our K9 friends some tasty treats as well! - Kevin... More

A TripAdvisor Member
5 of 5 stars Reviewed 8 May 2013

The location can't be beat! Walking distance from everything! The staff members were all pleasant and helpful and the room met my expectations. Would have liked some more cookies, though :). Would definitely stay here again.

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Review collected in partnership with Hilton Garden Inn

HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review
17 May 2013

Thank you for taking the time fill out a Trip advisor review. In today's day and age, consumer feedback is so important. We really appreciate your kind words and hope to see you again soon! - Kevin Walker, GM More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

This hotel was perfect for a weekend get-away with my Mom. We enjoyed the staff's friendliness and helpfulness. The modern room had comfortable beds with high quality cotton bedding. The valet parking was also convenient for us as I didn't want to waste time walking to and from a garage. The lobby offers lots of nice seating with large windows... More

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review
17 May 2013

We are pleased to hear that your stay was enjoyable. I appreciate your kind words and hope to have you come back to the hotel again soon! - Kevin Walker, GM More

A TripAdvisor Member
5 of 5 stars Reviewed 6 May 2013

I enjoyed the pool, fitness center and the staff was very helpful and friendly. Fore St. and The Standard Baking Co are right behind the hotel so you can walk to have a great breakfast and dinner. The hotel was clean

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Review collected in partnership with Hilton Garden Inn

HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review
17 May 2013

Thank you very much for taking the time out of your day to write a positive review of our hotel. We appreciate your business and hope to see you again soon! Kevin Walker - General Manager More

Vergennes, Vermont
2 reviews
3 of 5 stars Reviewed 5 May 2013

The hotel was the first of the now a deluge of new hotels right in the downtown core. And there are 3 more coming! I have enjoyed and gotten used to this hotel, the valet parking works, the staff is great. I might not eat there as there is so much better within easy walking distance. But they have 'issues'... More

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review
7 May 2013

Good afternoon, Thank you for taking the time out of your day to fill out a Trip Advisor review. Though I am happy to hear of your positive comments, I am also sorry to hear of your frustrations related to the room floor requests you had. We try very hard to satisfy all of our guests when it comes to... More

Strafford, United States
1 review
5 of 5 stars Reviewed 23 April 2013

My husband and I and our two little girls stayed here for the weekend and it was great! We were able to walk to almost everything and the weather wasn't even that great. Nice view of the water...although we paid $20 extra for it. The valey parking for $15 was really annoying, especially once I saw there was a parking... More

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Review collected in partnership with Hilton Garden Inn

HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review
26 April 2013

Thank you very much for your positive comments regarding your stay with us! I am sorry for the poor communication about the valet parking. We charge $15 per night with in & out privileges whenever our guests need their vehicles. The garage across the street that you mentioned is $36 per day and they close between the hours of 1am... More

Providence, RI
Top Contributor
80 reviews 80 reviews
13 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 23 April 2013

It's clean, it's comfortable, and the staff is friendly. And the fact that it has the best location in town, right on the waterfront, makes this the must-stay hotel in Portland. Rooms are spacious. Only complaint would be somewhat lame shower water pressure and a slow drain. But we don't come to Portland to live in our hotel room! We... More

Was this review helpful? Yes 1
See 7 more reviews by Elvis355 for Portland
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review
24 April 2013

Thank you very much for taking the time write out a review of our hotel. We are really glad you enjoyed your stay with us. I will be following upon the shower pressure comment, as we do not hear that very often. - Kevin Walker, GM More

Owensboro, Kentucky
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2013

We traveled to Maine on vacation and stayed at the Hilton Garden Inn the first week of April 2013. This hotel has everything good going for it. It sits on Commercial street across from the harbor and is in the perfect location. The hotel is ideally suited for business travelers and most of the clientele appeared to be such. It... More

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1 review
5 of 5 stars Reviewed 10 April 2013

We were traveling from upper Maine on the way back to NC. The plan had been to stay a little north of Portland, but when I found this hotel and the rate, I couldn't resist staying on the waterfront! The staff was nice, the room was large and very clean... but the view was amazing!! We even had a rainbow...... More

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Review collected in partnership with Hilton Garden Inn

Newington, Connecticut
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

If you want to shop, eat, drink and be merry, visit Hilton DownTown Portland. Great location, lots to see and very convenient!! Great spot for Girls Weekend, lots of exiting and fun during St. Patrick's Day....even the Pope was there!

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland
Portland Hilton Garden Inn
Hilton Portland
Portland Hilton
Hilton Garden Inn Portland Downtown Waterfront Maine
Address: 65 Commercial Street, Portland, ME 04101
Phone Number:
Region: United States > Maine > Portland
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Portland
#3 Business Hotels in Portland
Price range (per night): 176 AUD - 359 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
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Hilton Garden Inn Portland Downtown Waterfront
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