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Secrets Maroma Beach Riviera Cancun

4.5 of 5
Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Hotel amenities
Secrets Maroma Beach Riviera Cancun
Ranked #1 of 2 hotels in Playa Maroma
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4,800 reviews from our community

Traveller rating
    3,838
    693
    175
    66
    28
See reviews for
Families
187
 
Couples
4004
 
Solo
21
 
Business
85
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Massapequa, New York
1 review
5 of 5 stars Reviewed 24 May 2013 NEW

One of the best all inclusives I have been to. The beach is beautiful with beautiful white fine sand and shades of blue and aqua water. ( Loved the beach drink service )The staff is so nice and genuine you get to know them. My husband loved the entertainment staff and often played volley ball or soccer. They always called... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 May 2013 NEW

Me and my partner stayed here mid April for two weeks. Caribe connex where a brilliant transfer company that we later booked excursions with. In previous reviews, many have said its a long bumpy ride through a narrow road to the hotel, it isn't, it took about 25min from airport and the road leading up to the hotel took about... More

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Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

We just returned from a short 4-day stay at SMB. We had stayed 8 days a year ago and chose to return. We are SO glad we did. Everyone on the staff is pleasant and helpful. If you go there, you will repeatedly hear "My pleasure." What impresses us the most is they genuinely mean it. A lot of our... More

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

My husband and I have just returned from 2 weeks at SMB and have enjoyed our stay even more than last year - which we didn’t think possible! We’re from Bournemouth, UK and travelled Premium Economy with Virgin & always take private transfers from the airport - so much better! Like a previous reviewer though, we really cannot understand some... More

Was this review helpful? Yes 2
East Sussex
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW via mobile

My partner and I have just returned from SMB and it was the best honeymoon/ holiday we have ever had, we were sad to leave. From the moment we arrived we were amazed with how great the hotel was. We were welcomed with a fresh towel and champagne. We were also upgraded to a swim out room free of charge.... More

Was this review helpful? Yes 1
Bogotá, Cundinamarca, Colombia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW via mobile

We went with friends for 4 days. The White beaches and the blues sea are the most beautiful I have seen. The hotel is superior all inclusive, no wrist band and lots of personalized services. 4 good "a la carte" restaurants and a very good buffet breakfast. Rooms quite confortable and clean. Swiming pool big free form but with the... More

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Bournemouth, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

Well...... what can I say... this place is fabulous! We wanted something special for our honeymoon and this exceeded all our expectations!! We arrived and were greeted by incredibly friendly reception staff – we received a glass of bubbly and cool towels and were promptly checked in. Our luggage was taken by concierge and we made our way to our... More

Was this review helpful? Yes 10
RafaelCordova, Manager at Secrets Maroma Beach Riviera Cancun, responded to this review
23 May 2013

Dear Guest, Thank you very much for your review that describes most of what we have available for all our guests. We are happy to know that you named your vacations as an Amazing Honeymoon! We appreciate your comments about our service, beach, meals and in general about your experience in our beautiful resort and even about our Unlimited Vacation... More

London, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

My wife and I booked the Secrets Maroma Beach hotel in Mexico for our honeymoon. We have been to most of the Caribbean destinations but without a shadow of a doubt, Mexico is by far the best. If you have been to Mexico first and then go to any other Caribbean destination, you will have already been spoilt. Aside from... More

Was this review helpful? Yes 8
Mexico City
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

By far, one of my best experiences on the Mayan Riviera. I went to get disconnect from my job and, honestly, the bad thing about my vacations was that they were over. I love the food from this hotels, but this one has been the best so far. If you get tired from mexican food (which I doubt) the Japanese... More

Was this review helpful? Yes 6
RafaelCordova, Gerente at Secrets Maroma Beach Riviera Cancun, responded to this review
22 May 2013

Dear Mr. Alejandro, Thank you for your kind comments, we are pleased to know that you enjoyed your stay and that we exceeded your expectations. As you indicated, we have 7 different themed restaurants and exquisite menus that make each night a different experience. What a pleasure to know that you consider our resort as your favorite place to return,... More

1 review
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

Absolutely amazing. Champagne at check in, complementary upgrade, lots of activities to meet people or you can just relax on the floating beds by the beach... It really made our vacation feel like a true romantic vacation. Definitely will be coming back.

Was this review helpful? Yes 1
RafaelCordova, Manager at Secrets Maroma Beach Riviera Cancun, responded to this review
23 May 2013

Dear guest, Thank you very much for having chose secrets Maroma Bech for your vacation. We are pleased to know that you had a nice time with us, and hopefully this is not going to be the last time. Please do not hesitate to contact us for your next trip back SMB, your second home. Warm regards, Rafael cordova Resident... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(298)
  • Entertainment staff(266)
  • Very good(213)
  • Preferred club(178)
  • World cafe(174)
  • Ocean views(153)
  • Pool area(138)
  • Breakfast buffet(96)
  • White sand(94)
  • Lobby bar(87)

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Playa Maroma
#1 Top resorts Hotels in Playa Maroma
#1 Romantic Hotels in Playa Maroma
#1 On the Beach Hotels in Playa Maroma
Price range (per night): 457 AUD - 1,256 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen

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Secrets Maroma Beach Riviera Cancun
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