January 11, 2012: We were exhausted and hoped to find a nice hotel for the night. This hotel has a lovely exterior and lobby, so what could go wrong! We checked into the last room available and were very happy just to have a place to sleep. The staff were very warm and kind. The room, however, was not up... More

This hotel shouldn't have the Hilton name... the structure of the hotel is fancy and while Gloria is on here addressing concerns... here is one ... Why do your guests have to wait and hour for clean towels??? yes can you believe it they will tell you the towels are drying... one time I waited almost two hours and my... More

I stayed here last night. The hotel is about a year old. It was very clean and the staff was very nice (especially Jessica and the GM, who's name I cannot remember). I did not eat here, so I cannot comment on that. Location is close to I-20, but restaurants are about a mile or so down I-20. When I... More

I have stayed here twice and had a great experience both times. The front desk even called my room to ask if everything was okay and if they could do anything for me! It has a nice little in house restaurant and lounge, so you don't have to venture out although it is very conveniently located to other restaurants and... More

not a particularly good HGI. note the water in Monroe looks like urine, very unsettling. something to do with the fact it comes from a well. so noticeable that they post signs in the bathroom. More

This is a newer hotel located on the outskirts of the city. The only complaint I might have is getting to the hotel from the freeway. I could see it, but there are not many signs directing a person on which small roads to take once they have taken their exit. This hotel had a few unfavorable reviews which made... More

Checked in late after a long trip. They gave a complimentary drink coupon for already closed lobby area. I paid for the breakfast with the room. The book in roomsays it closes at 11am, we were there at 10:30am and it was already picked up. When we checked in the room was 80 degrees. Took forever to cool off. I... More

I was apprehensive about choosing a hotel in West Monroe given limited reviews and the fact that most hotels had negative review(s). I can wholeheartedly recommend Hilton Garden Inn and will stay here in the future if I need to be in the area and can't stay with family. I stayed in a two-bed room with my wife and two... More

Nice hotel very clean pool is small though quiet area but close to restaurants probably best hotel in wm More