This property is worthy of the brand. While yes the water is discolored, it is a regional issue. I was greeted at the door with a gift bag due to priority club status (water,chips and snacks) which was a nice touch. The room was well appointed with a clean interior and comfortable bed. The rooms have a functional desk area... More

Our family stayed here on a Friday night. We checked in late. And got up fairly early on Saturday. The room was comfortable. But has brown water. The breakfast was good. Just would expect better water from an American hotel. More

This was a stop off for our family vacation. Adequate accomodations. More

First of all, I understand some of the complaints about this hotel. I don't like it when I pay $120 for a room and things don't work or I don't feel safe. But I won't judge a hotel on problems that are not the fault of or within the ability of the hotel to correct. The water is brown all... More

I stayed at this hotel for four days for my kids music convention. Having been a maintenance employee for thirteen years and chief engineer for four years in the hotel business, I have to say that this is one of the best hotels I have stayed at out of many. Very friendly staff, quick and easy access to the rooms,... More

Checked in late as we had just driving a very long distance from Missouri. Down visiting friends in Monroe. NOTE: -A VERY IMPORTANT TIP FOR TRAVELERS---- WEST MONROE (HERE WHERE HOLIDAY INN EXPRESS IS) IS SAFER THAN MOST LODGING LOCATIONS IN MONROE, SO MY WIFE AND I HIGHLY RECOMMEND LODGING AT A WEST MONROE HOTEL AND DRIVING THE SHORT DISTANCE... More

We attended a Patriot Guard mission down in West Monroe and needed a good place to stay. It is Very close to several fine eatting places such as Peking chinise and shopping. It is away from the hustle bussel and has a nice lighted parking area-good for motor cycles too. It's right off of I 20 so you don't spend... More

A whole new perspective for HIExpress - apparently some are nothing more than a Budget Inn with a higher price tag. When we initially opened the door to the room we were assaulted with a smell of "musty meets cheap deodorizer", it was so bad my kids refused to go into the room initially. A few minutes later I turned... More

if you don't want a smoking room, make sure they put you on the lower floor. we were given a non-smoking room on the 4th floor, but it appears most of the rooms on the 4th floor were smoking rooms so as soon as we get off the elevator it was a strong smoke smell and our room smelled too.... More