I really do dislike negative reviews, but I call 'em like I see 'em. Even though management left a message that I would get 1000 additional points for a 9 out of 10 rating given at Holiday Inn, I'll just have to pass on those points to be honest. To be as concise as possible...Pros: (1) Though hotel was full,... More

I have stayed at this location for several years and, like the other contributor, am also a platinum member. Unfortunately, the condition and detail to the hotel has slipped within the last 6 months. On my last stay one month ago, I noticed the large amount of dust in the rooms. Upon checkout, I told the front desk staff. This... More

They're trying to cover up everything at this property. First thing I smell when I walk into my first room is orange oil. I was pretty sure I knew what that would mean and sure enough, after 5 or 10 minutes you can tell it's a non-smoking room in name only. The clerk was very nice, I am a platinum... More

Have stayed in several priority club hotels, I expected the average HIE rooms and service. The location in West Monroe seems to take it I bit further. Great location, friendly staff, and overall excellent experience. As a platinum member they treated me and my family really great! Will definitely stay again!

i have stayed here twice within the past few months. once using a CC and other was points. nice hotel from what i saw; lobby, elevator, hallway, room and parking lot. i dont swim nor eat breakfast at hotels often, so no comment there. but it was clean and the staff was nice. the price is a little much anytime... More

I had already made reservations at the hotel before reading the Advisor reviews. Needless to say, I was quite concerned after some of them! Due to Hurricane Isaac, this hotel, as well as others, was filled with evacuees & first responders. Parking was not an issue. The grounds were clean & neatly groomed. We were greeted by Eric's friendly smile,... More

I decided to stay here for a business trip after staying at the Wingate across the interstate on an earlier business trip. This hotel is new(ish) and has nice furnishings. The staff were great on arrival -- very efficient service. My room was clean and very large. The bed was ridiculously comfortable. Breakfast was nice -- better options than the... More

I would like to start by saying that this is a very nice facility, with well-appointed rooms (especially the bathroom), the staff was very friendly, and the breakfast included in the room rate was great. That being said, I checked out after my first night and checked in across the street at the Wingate for the following two nights, as... More

Stayed or two nights on business. Free Wi-Fi, quiet rooms, working area. The motel is about what one expects from a Holiday Inn Express. The breakfast, especially the second day, was less than expected, but maybe 6:00 AM was a little early to expect eggs, etc.....The room was clean, quiet and provided a good working area. I appreciated the free... More