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Holiday Inn Shreveport -I-20-Downtown

3.0 of 5
102 Lake Street, Shreveport, LA 71101
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Holiday Inn Shreveport -I-20-Downtown
Ranked #23 of 36 hotels in Shreveport
3.0 of 5 stars 97 Reviews
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97 reviews from our community

    Trip type
Traveller rating
    18
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    22
    33
Date Rating
louisiana
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

We ended up in Shreveport without a reservation on a Friday night during the start of the Memorail Day weekend; we called the Holiday Inns ourselves and were told they had no reservations. We then called the 800 number for Holiday Inn and our status as a Holiday Inn club member found us a room. Hooray; we wouldn't have to... More

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See 2 more reviews by mac6 for Shreveport
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2012

Not a bad place to stay. There is limited parking. Breakfast area is ok. It us located in a good are, there us shopping close by and casinos in walking distances.

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Leesville, LA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2012

I would possibly stay here again if ratings were based on personnel and service! The staff was wonderful, but this property is aging and in bad need of a massive facelift!! Also, the bathroom wasn't properly cleaned. After seeing the hair and dirt behind the door when I closed it, I skipped situps the next morning as I didn't want... More

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New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2012

We went to Shreveport to gamble at the casinos. We quickly went through our "playing" money and returned back to the hotel. We were pleasantly surprised to have Karaoke playing in the hotel bar. We could have just stayed there and saved $500. LOL!!!!!

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Longview, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 March 2012

The hotel staff weren't rude, but they weren't really nice. Our room had fresh paint, but it simply covered up a door that had obviously been forced open more than once. The bedding was comfortable but the room A/C was old and dirty. So it was not bad, not good. Definitely not good enough to return.

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IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
28 April 2012

Dear RuthAStoddard, Thank you for your review and for your stay. I am sorry that we fell below your expectations. We are hospitality professionals and strive to be the best. Your comments will be looked into. If there is anything you need next time you stay with us, Please do not hesitate to let us know. Katie J Case Manager... More

DeRidder, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 26 March 2012

The hotel staff was very nice and helpful. The rooms were clean and roomy. This hotel is in a great location. Minutes from the Boardwalk and Casinos. The only problem was the train that came through a couple of times throughout the night, but I think you would have the same issue at any of the surrounding hotels. We will... More

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Longview, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

We booked the Holiday Inn because of the location. The hotel itself isn't that bad for what you pay. The front desk staff were not very friendly, but I wouldn't go as far as to say they were rude. They do have a free shuttle to the casinos/airport, which is nice. But if you enjoy sleeping, DO NOT stay here.... More

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IHGCare, Guest Relations Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review
30 April 2012

Dear Lekwai, Thank you for your review of your stay. I am sorry you did not find our hotel to your liking. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible. Thank you again. Regards, Brenda J. IHGCare More

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Was this review helpful? Yes
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5 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

I stayed at this hotel two years ago while evacuating from a potential hurricane. Did not like it then. Old carpet, beds, tv's that were outdated...came back this year for Bassmasters. Big, BIG improvement. The rooms were remodeled. I had to ask my wife if this was the same hotel. The flat screen TV was bigger than the one I... More

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Farmers Branch, Texas, United States
1 review
4 of 5 stars Reviewed 18 March 2012

I made reservations for this Holiday Inn, then just happened to read the reviews. I panicked, and thought I would change my reservations, and after speaking with my priority club rep, decided to go ahead and stick with my first instincts. I have traveled for business for the past 5 years, and I have stayed at most main chain hotels... More

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Additional Information about Holiday Inn Shreveport -I-20-Downtown

  • Holiday Inn Shreveport
  • Shreveport Holiday Inn
Address: 102 Lake Street, Shreveport, LA 71101
Price range (per night):* 110 AUD - 151 AUD

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Holiday Inn Shreveport -I-20-Downtown
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