The Clerks at the front desk are not so nice, actually a little RUDE!! I got very upset watching one of them being rude to an older lady. We arrived at 4pm , check in starts at 3pm. Our room was not ready. When it was ready they informed us that we could go to the room but they dont... More

Entrance to building does not lock. Stairwell was filthy, stains on the floor...could not tell if they were coffee or blood. Trash can in stairwell looked like it had not been emptied in a week. Hair on pillow. Room smelled, went to Walmart and bought Lysol to spray room. Had a two night stay, but checked out of that dump... More

we changed our room 3 times, the entry door and patio door would not lock and let me tell you this is not a nice area to be in a room with unlocked doors. the toilet was filthy, black all inside the bowl, and would not flush, gunky stuff in the tub, the shampoo had been used and put back.... More

It really *was* a suite! Room was spacious, comfortable, and clean. Staff were all super-friendly. TVs in the living room and bedroom, large tub with plenty of hot water, kitchenette... breakfast in the morning... all for a fantastic rate! I'd go back. If having a functional pool and hot tub are important to you, I'd call first. When I was... More

When I made my reservations, I made it through hotwire and got this hotel for sa total of $50. I was worried when I read the reviews, but when I got there, I was extremely pleased. Huge rooms everything is clean. The previous owners let it fall below expectations, but since October 2011, new owners have taken over and are... More

Wi-Fi did not work in Bldg E but lap top would work in lobby. Nice spacious room and other amenities in the room worked. Fitness center was the same as Oct. 27,2011 review. Treadmill and both bikes did not work. Stair stepper worked along with weight machine. No water in cooler and no cups. Grounds around pool looked good. Grass... More

Three times out the year me and my family visits Richmond suites. We always have our twin daughters slumber party's there in January and we love it!!! The hotel king suites are amazing fireplace, bar full living room and kitchen Hugh bedroom and jet stream Jacuzzi tubs!!! Its like a mini apartment!! Outside pool basketball and tennis court plus a... More

This used to be a Best Western but it is now an independent motel. We paid $66.10 plus taxes for a twin room. A huge motel with conference rooms and so on, mostly empty when we stayed. Coffee maker in the room but no coffee avaiable. The room looked a bit dated but clean. Hot breakfast in the lobby in... More

We had great service from every staff member we talked to. They were flexable enough to change our room from a room with only a king size bed (when my husband was coming alone) to a suite with a kitchen and seperate bedroom (when we decided the whole family was going). They didn't even up the price! We had a... More