Reserved 2 non-smoking, 2 queen rooms over a month prior to arrival. After traveling 9 hours, I had to wait 10 mins for the receptionist to show up at the front desk and was given 2 king suites with sleeper sofas, one was smoking. The rooms were rancid. Smoke had permeated all surfaces! Cigarette packaging was still stuffed in the... More

This hotel should be torn down and rebuilt ! The staff was helpful and friendly. We had four rooms reserved. When we arrived all four rooms were charged to credit cards, but was handed empty key sleeve. We were told your rooms are reserved but couldn't give us keys because they were being cleaned. We left to eat. On return,... More

Mold in rooms! Blood stain on comforter. And worst of all, bugs in the room! Woke up withbugs in the bed with me and one only child. Bugs in restroom everywhere. They offer free breakfast but I was not willing to eat there if I were on fear factor. Don't stay here!

Hotel was clean and staff was courteous and attentive. This was our second time to stay at this hotel and we would not hesitate to return.

The location was pretty good. It wasnt too far from the casino and restaurants. The rooms were not very clean and the first room we had....the AC was not working. Luckily, there was one room available so the staff was helpful and let us switch to that room. The second room...the bathroom smelled of urine. Kinda gross but i was... More

I've stayed at this hotel once before, and aside from the phone not working in the room, I was satisfied. However...my second stay was rather dismal. I opted for a King Suite, thinking that I'd be increasing my satisfaction...but no, not so much. The light fixture was pulled partially away from the wall, as was the socket into which the... More

I am from Lake Charles, recently moved to Lafayette. My husband and I were in town for a McNeese Football Game. There are much better hotels in Lake Charles, but in search for a hotel we were looking for safe (in our opinion) and cheap. We had only stayed in one hotel in Lake Charles before and wanted to say... More

This place sucks. The receptionist needs to buy a personality. Nonchalant/disconcerned atitude. Black beattle throughout the room. Woke up and had to knock them off the bed with my son. Bite marks cover body, believed to be from bedbugs. It doen't look like a dump from the outside,but far as service and accomodations, it is. Stay away.

Smelled dirty, no light in bathroom, no stopper in sink, box srpings filthy, milk soured at breakfast, my computer got a virus! Would not recommend to anyone, anytime!!! Desk help seemd unconcerned about our patronage!