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All 26 Lake Charles hotels »

America's Best Inn and Suites

2.0 of 5
401 Lakeshore Drive, Lake Charles, LA 70601
Hotel amenities
America's Best Inn and Suites
Ranked #14 of 26 hotels in Lake Charles
3.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    3
    3
    4
    5
Date Rating
so cal
Senior Contributor
35 reviews 35 reviews
Reviews in 34 cities Reviews in 34 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 22 May 2012

We stayed two nights here and it was just ok. They had unplugged the refrigerator and the melting ice must have flooded the floor because it was damp and smelled musty. The room was pretty old but clean. The staff was very friendly and helpful. They had a Friday night managers welcome with free appetizers, pulled pork sandwiches and two... More

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texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

We made a last minute trip to Lake Charles and booked this hotel on the internet from home. For the price it was ok. Nothing special. It was comfortable, the ac worked fine. 2 tvs in the room. Questionable clean bathtub. We spent 2 nights. Housekeeping made our beds but did not clean the room. Not a huge problem. There... More

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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 March 2012

Just drove by and stopped. Looked at the internet and the reviews. It was a chance we took, but it was a good chance. I enjoyed my stay. Their breakfast was good too. Great Value and I am going back this weekend for part of my Spring Break.

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See 2 more reviews by cutie18674 for Lake Charles
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 16 February 2012

This hotel is old and run down. It should be a 1 star. We booked it based on reviews on Priceline, and ended up having to get our money back because it was so bad. When we first walked in, the hotel smelled of smoke and body odor. Even the non-smoking room we asked for smelled of smoke. We later... More

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generalmanager5966, General Manager at America's Best Inn and Suites, responded to this review
18 February 2012

I truly apologize for your the inconvenience you encountered when you arrived at our hotel. I met with my staff concerning the issues you mentioned and will follow up.There is no excuse and I am sorry we failed you. Your business is very important to us. I personally want to thank you for your comments so that we can address... More

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2 of 5 stars Reviewed 30 December 2011

I mde the mistake of staying based on recmendation of local ca bed and breakfast owner. Hotel is old and pictures on Internet are misleading. Go sewhere else!

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Lake Charles, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 September 2011
2
people found this review helpful

My husband and I live about 10 miles away from Lake Charles but we do not take a chance when we want to go to Lake Charles for a night on the town (we don't drink and drive), we always always always stay at this hotel :) You can't beat the price, service, or convenience!!! It's a 5 minutes or... More

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Beaumont, TX
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

We stayed here due to it's proximity to my daughter's Prom site (we live 50 miles away). However next time we stay in Lake Charles we will definitely stay somewhere else. It looked ok on the outside, but upon check-in, we immediately noticed the stench of the motel as well as the fans in the hallway. It had no AC... More

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Lake Charles, Louisiana
1 review
5 of 5 stars Reviewed 4 February 2011

Great place to stay, the heated pool was fabulous, and so was the hot tub, it was freezing outside, and getting into the pool was heavenly. The staff was friendly, a good breakfast buffet, a very nice room with a king bed, little kitchen sink, frig and microwave, nice sitting area and table with chairs to work on. We had... More

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Sheffield, United Kingdom
Top Contributor
59 reviews 59 reviews
Reviews in 56 cities Reviews in 56 cities
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed 12 May 2010

For $69 we had a room with two beds, a kitchen, lounge and bathroom. All were very clean and decent size, although we had a cigarette smoke smell in the doorway the room did not smell inside. The rate also included complimentary buffet breakfast. The property is situated across the busy road from lake, but as our room was at... More

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usa
1 review
1 of 5 stars Reviewed 30 March 2010

the first thing i noticed was the odor (like a natural gas leak) on the first floor by the elevator. we were on the second floor, less of an odor. the towels were crusty - like they hadn't been washed in years. a notice said that sheets would be changed every other day unless we requested them changed daily. we... More

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Additional Information about America's Best Inn and Suites

  • Best Hotel Lake Charles
Address: 401 Lakeshore Drive, Lake Charles, LA 70601
Price range (per night):* 81 AUD - 146 AUD

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