Nicest , friendliest staff we have ever had at a hotel! we honestly felt like we've been knowing them for years. Bed was soooo comfortable and rooms were very clean. very short driving distance to l'auberge casino. Absolutely LOVED this place!!

I spend half my life in hotels these days, and for people to rate this hotel as terrible is absurd. This is a very modern property that's well maintained and clean. The staff are very pleasant, and if you visit the hotel more than a couple of times, don't be surprised if they remember your name and greet you personally... More

Everyone was so helpful and friendly there. The room was fine but was surprised by the age of the hotel and already there was paint peeling in the bathroom, etc. The air didn't seem to run properly but overall I was happy with the room - very comfortable bed. We ate breakfast our first morning there in the restaurant. Service... More

Located near a mall and restaurants. 5 minutes from downtown and the lake. Room was comfy and very clean. Outside of hotel well maintained. Staff very friendly and helpful. True Louisiana hospitality. Definitely will return on my next trip.

We found this hotel to be a really good value.. Its a third the price of main area attraction, L'Auberge Casio hotel and only minutes away. The rooms are large, the bar is cute, the staff is friendly and the food is great. Dwite , the front desk personnel, shared his recommendation for the local Rib Joint with such passion... More

From the time we checked in until we checked out we had a great experience. The rooms are very nice, clean and comfortable. The staff is very friendly.

My family attended a wedding in Lake Charles and stayed in the Holiday Inn. The foyer and rooms were very charming, clean, bright and inviting. The staff was very friendly, but they needed more help at the desk. I wished there had been a continental breakfast. The bar was great , but closed early on New Year's Eve. The hotel... More

The hotel staff greeted us upon entering each time with a friendly hello. There was a smell of some cleaning product/airfreshner in the lobby really strong each time we entered the lobby area. It was a pleasant smell but way too strong for the early morning and I had to wonder what odors they were covering up. I so wanted... More

pillows are horrible. restaurant wont take orders at 4:55 for 5 because the open at 5. hotel market offers laundry detergent and pepsi. you will have a lovely view of someones back yard